Dickson Chiadika

*, **** ******** ****** *****, Lagos +234 803-***-**** acvfes@r.postjobfree.com

Administrative / Facilities PROFESSIONAL

An experienced facility manager from a business administrative background, with invaluable managerial experience. Highly focused with a comprehensive knowledge and understanding of various sectors such as operations, estates, technical services and asset or property management, I have a consistent track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing productivity. I am able to get along with both work colleagues and senior managers.

Skills

Property management

Space management

Buildings and grounds

Business Administration

Maintenance

Procurement and contracts

Business Development

Logistic operations

Regulatory compliance

Budgeting & forecasting

Corporate strategies

Supply chain development

Warehouse management

Professional Experience

E-JAY PRIME ATLANTIC LTD LAGOS, Nigeria

Business Development & Executive Assistant to The CEO, 2015 January till date.

Notable Achievements

Developed new marketing strategies to capture market channels with new clients.

Brought new processes to firm for its growth, using various marketing strategies and communication skills in order to brand the firm in the market and attract new clients.

Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders.

Introduced improvements in business strategies based on customer feedback.

Other key performance:

Negotiated with customers and clients on behalf of the firm.

Directed all meetings and produced presentations for clients.

Duties:

Prospect for potential new clients and turn this into increased business.

Identify potential clients, and the decision makers within the client organization

Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging your network.

Identify potential clients, and the decision makers within the client organization.

Research and build relationships with new clients.

Set up meetings between client decision makers and company’s practice leaders/Principals.

Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately.

Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately.

Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately.

Participate in pricing the solution/service.

KINGSWORD MINISTRIES INTERNATIONAL Lagos, Nigeria

a non-profit organization

Project, Operations & Facilities Manager, 2011 till December 2014. 3 years, 4 months.

Organizing and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling.

Key Results:

Developed detailed renovation scopes of work to accomplish the’ vision and successfully directed a multitude of value added projects.

Created comprehensive due diligence property condition reports utilized for contract price negotiations, creation of capital improvement project lists, and cost-benefit reporting.

Established detailed budgets for complete renovations and capital improvement projects. Monitored and reported ongoing budgetary deviations for review by management.

Coordinated with community associations, local governments, and zoning review boards to move projects towards a win-win completion for each party involved.

Duties:

Directing and planning essential central services such as facilities management and administration

Responsible for security and associated personnel and waste management

Project management: supervising and coordinating the work of contractors

Market cost analysis; Comparing costs for required goods and services to achieve maximum value for money

Survey of options for new properties

Ensuring the building meets health and safety requirements

Planning best allocations and utilization of space and resources for new buildings, or re-organizing current premises

Supervision of staff or contractors

Responding appropriately to facility emergencies

Coordinating to cover various areas as regards security and maintenance

FERRANO & ASSOCIATES LIMITED Ojota, Lagos

A general products and services company

Project Manager for Sales and Customer Service, 2008 to 2010

Key Results:

Increased sales volume by 60% in 4 months

Increased value of properties for sale by 50% in 4 months

Improved quality of production, especially for finishing. i.e. tiling, plumbing, kitchen and wardrobes.

Duties:

Project Management: ensuring adherence to stipulated timelines

Establish and maintain relationship with potential clients

Marketing and business development

Process property documents for buyers

Client and customer care

Provided assistance with the maintenance of existing properties

Supervising contractors to follow terms of agreement

D.W. MUREE COMPANY LIMITED Ogudu, Lagos

An architectural and interior design firm

Business Development & Administrative Manager, 2007 to 2008

Key Results:

Increased the volume of sales by 150% within 3 months

Created administrative structures and financial accounting systems

Increased company clientele

Reduced job delivery timeline from 6 weeks to 3 weeks

Developed long-term account strategy that maximized profit and assisted in cultivating long-term relationship with the stakeholders

Duties:

Ensure that sales goals were met

Quality control: ensuring the overall quality of goods, services and all deliveries

Maintain and manage relationship with potential and existing clients

Proposals and presentations, to properly communicate value proposition of products, solutions, and service offering

Negotiate contracts and form alliance with prospective clients and contractors

Facilitate excellent customer experience at the point of sale

Build pricing opportunities to encourage referrals

Monitored new accounts success

Ensured customer program satisfaction

Conduct business development activities to improve sales

KINGSWORD MINISTRIES INTERNATIONAL Lagos, Nigeria

a non-profit organization

Administrative Officer, 2001 to 2006

Key Results:

Created administrative system and a basic financial accounting process

Reduced the office operating cost by 25% on a weekly basis

Created logistic processes for organization’s events

Duties:

Responsible for the day to day running of the office

Providing assistance to the key departmental heads achieving or meeting their goals

Providing logistics assistance for meetings and programs

Strategize for, and participate in the implementation of organization’s major events

Responsible for weekly work planning and assigning of responsibilities to Director’s other assistants

Manage sales and financial accounting for newly established bookstore enterprise

Provide logistic assistance for external meetings

Managing of Director’s itinerary

VOLUNTEER/FREELANCE WORK

Fleet management

Structure and interior remodeling of Princess Place, Ogudu, Lagos

Interior and structure finishing for Unique Steps International Schools

Education & Certifications

LAGOS STATE UNIVERSITY Lagos, Nigeria

B.Sc. Business Administration, 2008

Activities: Worked concurrently during college.

Certifications:

Professional Business Development Training, Bradford Academy Lagos

Effective Professional Management Training, Massachusetts Associates Lagos

Petroleum Products Marketing Professional (PPMP) Certificate

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace safety/security.

Personal Details:

Gender: Male

Date of Birth: 5 June 1978

Marital Status: Married

Computer Skills:

MS Office (Word, Excel, PowerPoint, Access, Outlook, Publisher)

Hobbies & Interests:

Football, Event Planning, Counseling and Public Speaking

Reference:

Available on Request

Contact this candidate