Bernard Crippen

* ******* ****** ******, ** *****

732-***-****

acvfci@r.postjobfree.com

PROFILE

Seek position in any capacity as a technician in the telecommunications field. Honor student graduate with two years of telecommunications experience. Demonstrated leadership and people management skills. Integrity and high professional standards. Recognized for balanced judgment and stability during stressful situations. Experienced in working in dynamic environments.

EDUCATION

Bachelor of Science with Honors, Network and Communications Management

DeVry University, North Brunswick, NJ October 2005

EXPERIENCE

DATA-COM TELECOMMUNICATIONS, Flanders, NJ February 2005 2011

Network Operations Center (NOC) Technician/Level 1 Collaborate with 40 technicians and 3 engineers (onsite / remote) with installation, programming, and troubleshooting Nortel Meridian PBX and VoIP computer networking systems utilizing UNIX based proprietary software:

Alarm monitoring and evaluation of nearly 300 national client systems via DSL and TCP/IP networks utilizing IRISnGen software. Troubleshoot and resolve alarm issues. Advise clients of major network alerts and company follow-ups

Generate work order tickets for Dispatch Department utilizing MAS 200 software.

TIM RECTOR MASONRY CONTRACTOR, Toms River, NJ 2000-2008

Laborer/Apprentice Interpret schematics in configuring and implementing masonry block structures. Supervise four employees in the preparation and execution of job responsibilities.

TECHNICAL SKILLS

Software: OS platforms - Windows (95, 98, XP), Unix/Linux, and DOS; MS Server 2000, 2003, and NT; MS Office Suite, Word Perfect, RouterSim, IRISnGen, MAS 200; Cisco, Java, and Novell 5.0 5.1 NDS.

Skills certifications. Forklift cert, rf scanning, mixing concrete, mortar, lift truck. Various power tools. Monitoring network, report writing, machine operator, warehouse shipping and reviving.

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