**** ******** ****

Alpharetta, GA *****

Cell: 219-***-****

Home: 404-***-****

JOSEPHINE JOHNSON

Summary of Goals:

I am a patient-oriented, skilled technologist who is eager to gain employment and further develop my skills as a phlebotomist

Summary of Skills:

Comprehensive knowledge of phlebotomy and venipuncture procedures

Ability to communicate with physicians, patients, and hospital staff in a courteous, effective, and professional manner

Familiar with the safety protocols regarding the storage and transportation of blood

Skilled in reading and writing specimen collection and routine testing procedures

In-depth knowledge of medical terminology and laboratory information system

Excellent knowledge of basic computer applications like Word Processor, Excel Sheet and the Internet

In-depth knowledge of bookkeeping, record and data entry management

Summary of Work History:

Quest Diagnostics, Wooddale, IL 11/03 – 01/2016

Acting Supervisor Phlebotomist

Primary Duties and Responsibilities:

Supervised patient phlebotomy by prescribed technique outlined in the Phlebotomy Procedure Manual.

Supervised all phlebotomy activities to include training, evaluation and documentation of staff performance.

Ensured specimen integrity by enforcing the laboratory’s procedures for collection, handling and processing.

Maintained implements, adheres to and enforces departmental operating policies and procedures to include all programs, quality control, quality assurance and safety.

Provided orientation and training for staff to ensure comprehension of company policies and procedures.

Performed blood collection (venipuncture, fingerstick). As needed

Made impatient/ CTYU phlebotomy rounds as schedule.

Followed patient Identification process.

Answered questions and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results utilizing the Lab information system or other data retrieval system.

Supervised the recording of all statistical information.

Ensured that all specimen collections and processing are performed in compliance with UMHC guidelines.

Performed other duties as assigned.

St. Catherine Hospital, East Chicago, IN 09/99 – 12/02

Phlebotomist

Obtain appropriate specimens by venipuncture, fingerstick, heelstick and by following proper patient identification procedures

Responsible for transporting specimens from on and off-site collection areas to the appropriate section of the laboratory

Josephine Richardson

Page 2

St. Catherine Hospital, East Chicago, IN (Continuation)

Perform the responsibilities of entering patient demographic information and laboratory test orders into the information systems in an accurate manner

Update any unusual and problematic incidents to technical staff, supervisory personnel and pathologists

Complete insurance forms and made patient referrals as well as locate patient insurance information and handle high volume of calls

St. Margaret Hospital, Hammond, IN 05/98 – 06/99 Phlebotomist

SAME AS ABOVE

LABCORP, Elmhurst, IL 03/94 – 04/98

Phlebotomist

Responsible for obtaining blood and specimen under the instructions of licensed health provider

Handle the tasks of labeling the collection tubes with patients names, collection source and collection time

Perform responsibilities of preserving and refrigerating specimen as well as distribute the specimen to the right location

Handle the tasks of verifying insurance eligibility and following collection procedures, when required

Obtain capillary specimens and venipuncture for all age groups by following proper protocols

Knowledge, Skills, and Abilities:

Excellent written and verbal communication skills.

Strong interpersonal skills; ability to collaborate well.

Solid computer skills.

Educational Summary:

IVY Tech – Gary, IN 1993 1994

Certificate Phlebotomy

Certification:

Certified Phlebotomy Professional Association

Indiana in the year 1995

Veinpuncture

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