Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Calgary, AB, Canada
Posted:
June 24, 2016

Contact this candidate

Resume:

Oscar Reverol

** ******* ***** **

Calgary AB

T*Y 2A3

Email: acvet0@r.postjobfree.com Tel: (Cell) 587-***-****

Career Profile

An efficient and organized professional with international experience and education as a professional HSE Manager. Strengths include:

Goal oriented individual with strong leadership qualities

Organized, highly motivated and detail-directed problem solver

Proven ability to work in unison with clients, staff and Executive Management

Highly focused on company and team success, resulting in major contributions to organizational objectives and improvements

Thorough understanding of OSHA 18001, IS0 14001 and ISO9001

Employment History

Walmart Supercentre - Shawville Blvd 2014 – Present

Over Night Associate

Superstore. Calgary, Alberta 2009 – 2014

Back Room Coordinator

Strategic Staffing, Salt Lake City Utah 2007 – 2009

Production worker

HUISH Detergents, Salt Lake City Utah 2004 – 2007

Case-Packer Operator

FARMLAND Foods, Salt Lake City Utah 2003 – 2004

Quality Supervisor

Family Business - Venezuela 2000 – 2003

Manager

Halliburton De Venezuela 1998 – 1999

Real Estate Supervisor

Managed office, performed customer service, supervision and accounting

Worked on projects within budgets and timetables

Performed field inspections, planned review of construction and fire prevention systems

Observed the work of subcontractors to ensure they conformed to company specifications

Initiated installation, start-up and maintenance of residual water plants

Lago Wire Line 1997– 1998

Quality and HSE Manager

Provided safety support to internal and external customers

Developed and implemented an effective HSE program

Developed, documented and audited procedures and practices for ISO-9000 Certification

Otis Engineering Corporation 1986– 1997

Quality Coordinator Venezuela Division - (Venezuela, Colombia, Ecuador and Trinidad)

Created procedures and documentation for transition to ISO-9001 certification

Performed quality audits to local machine shops for certification purposes

Created detailed inspection instructions for machine parts and tooling for the Oil Industry

Investigated and reduced customer returned materials volume by 30%

Checked drawings, corrected and refined designs for engineering.

HSE Coordinator Venezuela Division

Implemented and enforced OTIS’ CORPORATE Safety Programs with modifications to comply with safety requirements for local and international facilities

Conducted scheduled employee safety training which reduced the accident rate by 40%

Performed safety audits of facilities, crew boats and work barges.

Investigated and documented accidents and injuries, and made recommendations to fix potential hazards.

Produced and submitted monthly reports required by Corporate Office to the Corporate Division Manager and President

Maintained a data-base for employees, in cooperation with Human Resources Dept.

Porelca 1981– 1986

Plant Manager

Initiated installation, start-up, and training of a $5M Ceramic Manufacturing Facility

Designed and implemented five new products using customer input by reducing

cost and delivery time

Developed and enforced standard operating procedures

Led the development and implementation of a new ceramic body formulation

Translated all manufacturing process manuals for Electric Porcelain Products from MCGRAW EDISON CO. Specification Book.

Managed the quality and integrity of all products in the facility

McGraw Edinson Co 1980– 1981

Training Engineer

TECA 1979– 1980

Interpreter and Training Engineer

Education and Professional Development

OHIO UNIVERSITY. ATHENS, OHIO 1979

B.Sc. Industrial and Systems Engineering



Contact this candidate