ROWELL MUPADA CLAVERIA
Purok *B Upper Calarian, Zamboanga City 7000
Mobile no. 090*-****-***
E-mail address: acver4@r.postjobfree.com
OBJECTIVES
*Seeking for a position for an entry-level in your company.
*To accomplish specific responsibilities effectively as duly required by the position.
*To work that values dedication and rewards hard work and talent.
I am an enthusiastic employee who always works to further the interest of the company or any institution. In addition, I tackle my tasks sincerely using all my abilities and skills to ensure they are carried out to everyone`s satisfaction. I am willing and able to learn and acquire new skills so that I can perform my role better. I am not a clock-watcher and believe in applying flexibility to get every task done within the require time-frame.
PERSONAL INFORMATION
Birth date: May 28, 1983
Religion: Roman Catholic
Civil Status: Single
Height: 5’6”
Weight: 64 klgs.
EDUCATIONAL ATTAINMENT
March 2008 Western Mindanao State University
Baliwasan, Zamboanga City 7000
Bachelor of Science Degree in Biology
1996-2000 Zamboanga National High School-West
R.T Lim Boulevard, Zamboanga City 7000
1990-1996 San Jose Gusu Elementary School
San Jose Gusu, Zamboanga City 7000
QUALIFICATIONS
>Substantial experience and outstanding skills in customer service.
>Accustomed to working in fast paced environment with the ability to think quickly and successful handle
difficult customers.
>Excellent interpersonal skills, ability to work well with others.
>Recognized as Best Asst. Restaurant Manager in Area 3.5 VisMin based on the standards set by Project Hogwarts.
>Present stores (REGATTA/ForMe) when handled grew up by more than50% and still growing and
hit store targetsin five (5) consecutive months and continues.
>Dedicated, determined and has compassion when assigned on particular task or work.
>Have a sales related work experiences.
>Flexible in a way that learning and adapting to certain job and environment are not hindrances to me.
>Good English communication skills both in writing and speaking.
>Personnel management and exercises professionalism as my work style.
>Proficiency in MS-Office (Word-Excel)
>With analytical and problem solving skills
>Methodical and attentive to details
>Recognized as “REGATTA-Store of the Year 2014 nationwide” last March 2014 National Sales Conference in Manila.
Employment History
July 26, 2011-March 10,2016 Store Sales Manager
REGATTA/ForMe/Penshoppe/Oxygen
Golden ABC, Inc.
G/F Left Wing Shoppers Center-Gateway
Zamboanga City 7000
January 8, 2009-July 15, 2011 Restaurant Manager
Red Ribbon Bakeshop Inc. Zambo branch
G/F Shoppers Center-Gateway
Zamboanga City 7000
May 2008-November 2009 Management Trainee-Supervisor
Shoppers Group of Companies
Shoppers Center-Gateway
Zamboanga City 7000
April 2006-October 2006 Service crew/Pantry/Dining
Kentucky Fried Chicken (KFC) Midtown
Nunez Street, Zamboanga City 7000
August 2004-March 2006 Service crew/Counter person/Dining
Dunkin Donuts Plaza Mall branch
Zamboanga City 7000
July 2002-December 2002 Service crew/Dispatch/Dining/Pasta/Coolers
Greenwich Camins branch
Governor Camins Ave., Zamboanga City 7000
April 2001-August 2001 Service crew/Dining/Counter/Cashier
Jollibee Camins branch
Governor Camins Ave., Zamboanga City 7000
KEY RESPONSIBILITIES AREA (PRESENT)
>Manages and oversees all facets of the daily operations of one or more retail outlets, ensuring compliance
with company policies and regulations.
>Oversees the supervision of personnel, which includes work allocation, training, and problem resolution;
>Evaluates performance and makes recommendations for personnel actions; motivates employees to achieve
peak productivity and performance.
>Performs or manages purchasing and ordering of general supplies.
>Maintains sales and inventory records, performs forecasting by reviewing sales history; prepares and presents
periodic and scheduled performance reports.
>Participates in the development of operating goals and objectives of the store; recommends, implements
and administers method and procedures to enhance operations.
>Ensures action is taken to achieve store sales targets and corrects negative sales trends.
>Ensures the maintenance of merchandise standards to maximize sales; ensures the execution of the visual
presentationdirection and updates; ensures the maintenance of a clean, neat and organized store.
>Ensures the highest level of customer service at all times; ensures execution of the company`service policies
>Performs miscellaneous job related duties as required.
>Monitors daily stock replenishment.
>Price monitoring and control.
>Reports, monitors & recommends action for damaged merchandise.
>Visual Merchandising.
>Monitoring arrivals
>Updates salability of stocks.
>Reports fast- moving and non- moving stocks.
>Supervises subordinates in terms of attendance, work schedule, and work performance.
>Trains and evaluates performance of subordinates.
>Exert ways and means to achieve at least 20% growth over last year sales.
>Facilitate wholesale transactions
SEMINARS/TRAININGS/WORKSHOPS
>Basic Operations Training Program (BOTP)
January 10, 2009-March 3, 2009
Greenhills, Missouri Office
San Juan City
>FSC Training Workshop>Post Mix Operations and Beverage
January 27, 2009Quality Training
Greenhills, Missouri Office May 12, 2009
San Juan CityJollibee-Plaza Pershing
Zamboanga City
>Cash Handling and Control Seminar
January 28, 2009
Greenhills, Missouri Office>Store Manager Course Training (SMC)
San Juan CityJuly-September 2011
1155 EDSA Balintawak
>Floor Management SeminarQuezon City
February 2, 2009
Greenhills, Missouri Office
>Customer Service Workshop>National Sales Conference 2012
February 11, 2009 The Fashion Revolution
March 7-9, 2012
Best Western Premier F1 hotel
32nd Street Bonifacio Global City
Taguig, Philippines
>Crisis Management
February 13, 2009>National Sales Conference 2013
World Class: Our Mission; Our Direction
>Manpower Planning and Scheduling Workshop-SeminarApril 18-19, 2013
February 17, 2009Luxent Hotel and GABC 1155
Quezon City, Philippines
>National Sales Conference 2014
CHARACTER REFERENCES
Sherwin Sahibul
Store Sales Manager
Penshoppe/ForMe Pagadian branch
Pagadian City
Maritess M. Villa
Senior Store Sales Manager
Penshoppe/Oxygen Mindpro Mall Zambo
Zamboanga City 7000
I hereby certify upon my honor, that all data and information which I have furnished are accurate and complete.
ROWELL M. CLAVERIA