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Sales Management

Location:
San Diego, CA
Posted:
June 23, 2016

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Resume:

ERIC%S.%MILLER Orange%County,%CA%

*******.**** acvef2@r.postjobfree.com%

%www.linkedin.com/in/EricMiller9912%

Entrepreneurial%Finance%Executive%

Improves)financial)health,)increases)transparency,)and)positions)businesses)for)increased)valuation.)

!

Strategic%Financial%Leader%with!significant!experience!in!managing!high1growth!multimillion1dollar!P&Ls!and!translating!strategies! into!actions!that!maximize!cash!generation,!improve!profits,!and!optimize!performance!for!rapid!and!sustainable!growth.! Operational%Business%Partner%with!proven!track!record!in!improving!efficiency,!implementing!change,!removing!bottlenecks,! increasing!sales,!enhancing!customer!loyalty,!cutting!costs,!and!driving!high!performance.% Highly%Analytical%Problem%Solver%using!diplomacy!and!business!acumen!to!champion!value!based!decisions,!balancing!top1line! growth!with!bottom1line!profits.!Success!in!opening!new!markets,!product!launches,!M&A,!IPOs,!turnarounds,!and!international.! Finance%Qualifications:%

"! Key!player!in!$1B!in!debt!and!equity!financing!transactions!coupled!with!very!successful!IPO.!

"! As!Interim!CFO,!designed!and!improved!sophisticated!financial!processes,!systems,!and!controls.!

"! Completed!over!$1B!in!acquisitions!and!divestitures,!adept!at!integrating!acquisition.!

"! Built,!inspired,!and!empowered!high!impact!finance!teams,!known!for!mentoring!future!thought!leaders.!

"! Led!rapid!growth!businesses!ranging!from!startups,!to!corporate!restructuring,!to!Fortune!100!world!leaders.!

"! Skilled!in!multiple!industries,!i.e.!financial!services,!technology,!defense,!telecom,!healthcare,!manufacturing,!SaaS,!and!internet.! Core%Competencies:%

Corporate!Finance!

P&L!Management!

Budgeting!/!FP&A!

Business!Intelligence!

Investor!Relations!/!IPO!

M&A!Modeling!/!Diligence!/!Integration!

Marketing!Analytics!/!Pricing!/!ROI!

Billing!/!Revenue!Assurance!

Treasury!/!Cash!Management!

Liquidity!&!Risk!Management!

Bank!Relations!/!FOREX!

SOX!/!Compliance!/!Audit!

Managerial!Accounting!

Performance!Improvement!

ERP!/!Financial!Systems!

SEC!/!Financial!Reporting!

C!

Sample%of%Most%Notable%Contributions:%

! As!Interim!CFO!negotiated!cost1sharing!arrangement!with!largest!client!that!recovered!$5M!vs.!paying!$25M!while!retaining! strong!partnership.!Success!based!on!Big!Data!Analytics,!involving!sales!and!product!costing!data!of!2M+!customers!over! ten!years!across!100+!product!/!pricing!variations.!

! Established!long1term!forecasting!tools!with!1.5%!accuracy,!30%!Internal!Rate!of!Return,!and!optimized!$100M!marketing! spend!across!multiple!channels,!clients,!countries,!and!products!that!proved!essential!for!acquiring!and!growing!big!bank! clients!and!investors!as!public!company!in!growth!from!concept!to!$750M!in!billed!revenue.!

! Built!comprehensive!Investor!Relations!platforms!in!preparation!for!IPOs!that!doubled!stock!price!in!under!one!year!by! giving!investors’!confidence!in!business!story,!model,!and!management.!

!

Career Progression & Contributions

!

loanDepot,%LLC Irvine,%CA% 2015%–2016%

National(mortgage(originator(and(online(marketplace(lender.($1.2B(revenue(and($29B(loans.( 5,000(employees.( Vice%President%Investor%Relations%&%Finance%

Scope!of!Authority:!Led!Investor!Relations!and!tasked!with!shoring!up!planning!and!analysis!for!newly!public!company.! Objective:!Hired!to!help!loanDepot!go!public.!Advised!team!to!consolidate!into!single!company1wide!system/process!and!set!up! formal!forecast!review!process.!Identified!$2M!in!vendor!savings!via!deep!investigation!into!invoices!across!five!business!lines.! IPO%Preparation:%

Created!comprehensive!Investor!Relations!platform!for!potential!$3B!IPO.!

! Negotiated!NYSE!listing,!established!analyst!relationships,!built!valuation!models,!drafted!valuation!messages,! designed!corporate!website,!and!created!roadshow!deck.!Trained!executives!on!insider!trading!and!Reg.!FD!

!

Intersections%Inc Fairfax,%VA% 2000%–%2015%

Multinational(NASDAQ(listed(financial(services(and(consumer(analytics(company(with($750M(billed(revenue(and($58M(EBITDA.(( SVP%Corp.%Finance%(2009!12015)!Interim%CFO%during%transitions% Vice%President,%Finance%&%Investor%Relations!(200612009)% Senior%Director,%Business%Planning%&%Analysis!(200312006)! Director,%Financial%Planning!(200012003)%

Scope!of!Accountability:!~20!direct!reports,!5!million!subscribers!and!1,500!employees!across!seven!international!businesses.! Created!and!led!core!finance!functions,!such!as:!budgeting,!planning!and!analysis,!investor!relations,!M&A!modeling,!due! diligence!and!integrations,!marketing!analytics!&!ROI,!pricing!and!product!costing,!treasury!&!cash!management,!risk!and! liquidity!management,!bank!relations,!internal!controls!and!audit,!managerial!accounting,!billing!and!collections,!revenue! assurance,!compliance,!internal!and!external!financial!reporting!and!business!intelligence.! ! 7039404.2562% Eric%S.%Miller% Page%2

)

Intersections)Continued:)

Objective:!CEO’s!most!trusted!advisor!and!confidant,!entrusted!as!primary!finance!leader!and!right!hand!executive.! Financial%Planning%&%Analysis:%

Engineered!all!planning,!analysis,!and!financial!reporting!functions!to!handle!increasingly!complex!financial!models,! consolidations,!and!GAAP!requirements!as!company!transitioned!rapidly!from!concept!to!multinational!public!corporation.!

! Created!financial!processes!and!discipline!that!grew!revenues!at!CAGR!of!25%+!over!ten!years.! Business%Analysis:%

Created!all!pricing!proposals!(RFP’s),!sales!performance!analytics,!client!reporting,!billing!and!accounts!receivable! strategies!and!programs.!Developed!predictive!customer!lifetime!value!models!to!measure!and!improve!product!line! profitability.!Managed!real1time!data!collection,!tracking,!and!verification!of!product!and!campaign!specific!KPI!reports,! e.g.,!response!rates,!retention!curves,!billing!trends,!unit!costs,!operational!allocations,!and!product!usage!profiles.!

! Negotiated!pricing!with!30+!blue1chip!affinity!partners!(top!US!and!international!banks,!retailers,!and!ISPs).!

! Deeply!involved!in!acquiring!and!growing!clients,!such!as!BofA,!Costco,!CapOne,!Chase,!Citi,!Comcast,!Amex.! M&As%–%JVs%–%Divestitures:%

Orchestrated!~20!mergers,!acquisitions,!international!joint!ventures,!and!control/non1control!investments!up!to!$125M!in! valuation.!Oversaw!valuations,!modeling,!deal!structuring,!and!sourcing.!Coordinated!due!diligence,!integration,!and!SOX.!

! Delivered!$3M!in!annual!cost!savings!within!first!six!months!in!largest!acquisition.! Investor%Relations:%

Created!new!value!message!to!Wall!Street!in!investor!packages!and!SEC!reporting,!designed!website!content,!and! managed!all!investor!outreach!initiatives.!

! Pioneered!comprehensive!Investor!Relations!program!re1boot!that!effectively!reintroduced!stock,!acquired! Analyst!coverage!and!helped!drive!stock!value!up!by!100%+!within!first!year.!

! Instrumental!in!raising!$250M!through!very!successful!Initial!Public!Offer!(IPO).!

! Chaired!Disclosure!Committee!and!drafted!public!earnings!releases!(10Q’s,!10K’s,!etc Marketing%Analytics:%

Designed!analytical!tools!and!sales!performance!reports!to!optimize!$100M!in!B2C!marketing!spend!across!multiple! channels,!(e.g.!SEO/SEM,!ecommerce,!TV!and!media,!web,!direct!mail,!telemarketing),!clients,!countries,!and!products! that!equipped!company!to!consistently!exceed!ROI!targets!and!grow!revenue!quickly!and!profitably.!

! Achieved!40!consecutive!quarters!of!profitable!revenue!growth.! Treasury:%

Oversaw!treasury!operations,!e.g.,!short!and!long1term!cash!forecasting,!inventory!control,!working!capital! management,!bank!relations,!balance!sheet!management,!liquidity!risk!management,!bank!loan!covenant!compliance,! tax!planning,!and!stock!plan!administration.!

! Raised!over!$250M!in!multiple!credit!lines!with!BofA!and!Silicon!Valley!Bank.!

! Helped!create!and!implement!strategy!for!cash!management,!foreign!currency!and!interest!rate!hedging.! Accounting%and%Billing%Controls:%

Created!and!coordinated!sophisticated!finance!and!accounting!policies,!procedures,!controls,!and!activities!across! multiple!businesses!and!countries,!including!integration!of!acquisitions.!

! Developed!and!managed!financial!reporting!cycles!including!month1end!close!and!reporting!processes,!corporate! consolidations,!quarterly!financial!statements!and!financial!packages!for!C1suite,!Board,!auditors,!and/or!bankers.!

! Developed!and!presented!all!financial!and!business!operations!metrics!(KPIs)!for!executive!and!Board!review.!

! Helped!design!and!maintain!tax!and!legal!structures,!domestic!and!international.!

! Financial!and!operational!audit!oversight!of!billing!and!collections,!revenue!assurance!and!client!commission! payments,!audited!and!approved!all!policies!and!procedures!for!customer!refunds,!client!reconciliations,!and! reimbursements.!

! Helped!develop!requirements!and!project!manager!lead!for!billing!and!financial!systems!redesigns!and! enhancements!(e.g.,!Accounts!Payable,!Purchasing,!Travel!Reimbursement).!

! Ensured!compliance!with!public!company!regulatory!filings,!chaired!quarterly!Disclosure!Committee.! Cost%Rationalization:%

Directed!annual!cost!rationalization!initiatives.!Regularly!achieved!millions!of!dollars!in!annual!cost!savings!through! contract!negotiations,!operational!streamlining,!invoice!reconciliations,!and!IT!business!case!prioritization.!

! Pinpointed!cost!reductions!that!transformed!loss!of!$2M!into!profit!of!$1.7M/month!within!18!months!of!hire.! Compliance:%

Lead!monthly!internal!audits!and!revenue!assurance!reviews,!helped!manage!SOX!reviews!and!coordinated!external! audits!with!top!U.S.!bank!clients,!bank!examiners!and!regulators!(CFPB,!OCC).%

! Created!and!lead!comprehensive!3rd!party!vendor!compliance!program!in!response!to!new!CFPB!requirements.! 7039404.2562% Eric%S.%Miller% Page%3

!

Earlier%Career:%

!

Senior%Manager,%Financial%Analysis%!%Telligent%Inc Vienna,%VA%

! Led!planning!&!analysis!and!cash!management!functions!during!rapid!growth!from!early!stage!to!$200M+/annually.!

! Created!financial!controls!across!25!cities!launches!and!avoided!$1M!in!bank!penalties!by!ensuring!compliance.!

! Finance!point1person!for!contract!negotiations!with!Nortel!and!Hughes!generating!$10M!in!concessions.!

! Implemented!sales!force!compensation!plans!for!40+!sales!offices!and!300+!sales!representatives.!

!

Manager,%Strategic%Planning%!%Qualcomm%Inc San%Diego,%CA%

! Oversight!of!all!financial!aspects!of!hybrid!GSM1CDMA!chipset!product!development!launch!in!Europe.!

! Modeling!lead!for!multibillion1dollar!divestitures!of!switch!and!handset!manufacturing!business!units.!

! Directed!analysis!and!negotiations!of!multimillion1dollar!vendor!financing!equity!investments.!

! Key!member!in!analyzing!and!presenting!(financial)!Qualcomm's!hybrid!GSM1CDMA!chipset!in!Europe!that! subsequently!earned!tens!of!billions!of!dollars!in!royalty!from!international!CDMA!adoptions.!

!

Project%Manager%9%Operations%Research%Analyst%!%The%Center%for%Naval%Analyses%Corporation%!%Alexandria,%VA%

! Directed!analytical!projects!for!senior!Navy!and!Department!of!Defense!executives!as!Scientific!Analyst.!

! Deployed!with!Navy!and!Marine!Corps!for!short!term!assignments!in!operations!research.!

! Produced!quantitative!methodologies/models!to!accurately!assess!national!security,!economic,!and!public!policy!issues.!

! Delivered!presentations!to!flag!officer!level!national!security!and!Navy!clients.!TOP!SECRET!Clearance.!

!

Professional Development

!

Education:% Master!of!Science!1!Business!The!Johns!Hopkins!University!

! Master!of!Arts!1!International!Relations!George!Washington!University!

! Bachelor!of!Arts!1!History!Old!Dominion!University!(cum!laude)!

! Current!Studies!towards!MA!in!Biblical!Studies!Dallas!Theological!Seminary! Certification:% Certified!–!Six!Sigma!Greenbelt!

Affiliations:% National!Investor!Relations!Institute!(NIRI The!Financial!Executives!Networking!Group!(FENG)! Foreign%Language:! Limited!working!German!

Clearance:% TOP!SECRET!Security!(past)%



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