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Customer Service Management

Location:
Detroit, MI
Salary:
Open
Posted:
June 23, 2016

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Resume:

Pamela Rogers

***** ********* **.

Detroit, MI **227

Direct 586-***-****

acvec1@r.postjobfree.com

__

Summary of Qualifications:

● 5 year experience in Property Management

● 5 year experience in Customer Service

● 2 year experience in processing of Mortgage and Real estate Documents

● 5 year experience in Accounts Payable/Receivable

● Experience working paperless

● Excellent written and verbal skills

● Detail oriented and organized

● Professional rapport with clients

● Ability to learn new company software programs

Professional Objective;

I am seeking a competitive and challenging environment where I can serve a Management Company and establish a career for myself.

Educational Background:

Wayne Community College Business Management

Detroit Public School Concentration: College Preparatory Employment History:

7 2014/11 15 : Pavilion Apartments One Lafayette Detroit, MI 48207 Direct Supervisor: James Johnson 248-***-****

Job Title/Description: Leasing Agent/Accountant Assistant Customer Service, gathering and processing all documentations, handling all accountants receivable and payables, management of all delinquency reports and residents ledgers, and managed all site marketing. 9/2010 5/2012: Dreams Interiors Property Management Service L.L.C 14880 Robson Detroit, MI 48227

Job Title/Description: Customer Service Agent I did ordering and processing of mortgage and real estate documents such as appraisal, title, lease agreements, income, payoffs, and insurance, taking inbound and outbound calls in order to uphold regular communication between all parties. Data input, and created excel spreadsheets in order to track daily business. I did written work orders, and followed up for verification of completion.

2/2010 8/2010: Quicken Loans/ Kelly Services Southfield,MI Job Title/Description: Title Agent Processor I processed and gather mortgage documentation pertaining to title such as agreements, payoffs, liens, and discharges. I served a liaison between the client, loan officer, closing department, and underwriter. Yardi, Rent Café, MS Office, Outlook, Word, Excel, Windows, Track it System, Calyx. Reference

Angela Hartfield 313-***-****



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