Salvatore Cacciatore

*** ******* *****, *** ********, CA 92672 acve3s@r.postjobfree.com 617-***-****

Education:

University of Massachusetts Amherst Graduation May 2012

Bachelor of Science - Electrical Engineering GPA: 3.0

Engineering Experience:

Liberty Mutual, Dover, NH – Middleware System Administrator 2012-Present

Set up, configure, deploy and troubleshoot IBM environments (BPM, WebSphere, Datapower) on RHEL servers and Windows 2012 environments.

Develop scripts for automation.

Participate in 24x7 On-Call rotation to ensure 100% system availability.

Collaborate across multi-platform teams to promote operational excellence.

Report issues using ticket management system, provide resolution details.

Deployed software code on to production and non-production servers on mainframe and mid-range frame.

Team lead for two of three teams.

Updated and maintained procedures and best practices.

Managed group meetings on improving methods of deploying software code.

Acme Packet, Bedford, MA – Hardware Engineer Intern 2010-2012

Designed a schematic of Octasic DSP Chip and led engineers in a design review.

Debugged a PCI bus on an network card by soldering wires to signals and using a logic analyzer to compare the signals to the specifications.

Troubleshoot systems using diagnostics to repair internal and external issues.

Improved network systems by installing pems to stop the hard drive from overheating.

Followed procedures to program ATCA boards, installed blades in ATCA chassis, ran diagnostics, updated bios, and installed a new image.

Troubleshoot power supplies by testing signals and wrote a technical report.

Followed schematic to solder wires to a circuit in order to produce 12 volts.

Mounted servers and platforms on racks.

Sasaki Associates, Watertown, MA - IT 2007-2008

Gained communication skills at support desk, proficient with Lotus Notes.

Troubleshoot computer hardware and software upgrades and repairs.

Implemented new repair procedures for undocumented errors users encountered using Lotus Notes, AutoCAD and a variety of other software.

Attended and participated in weekly meetings about outstanding help desk issues.

Worked as a consultant and technician to increase efficiency, lower cost and improve the quality of the user’s work.

Followed procedures to diagnose errors in software such as AutoCAD, GIS, and Revit.

Installed additional RAM and upgraded graphics cards in over 50 systems.

Skills:

Bash scripting, IBM Product Suite, RHEL

Advanced troubleshooting and debugging of computer hardware and software

Soldering, Circuit Design (Pspice, Mentor Graphics)

Knowledge of Java, C, Verilog, Matlab

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