MICHAEL J. MIDDLEKAUFF

**** * ******* ******

Boise, ID 83704

505-***-****

acve14@r.postjobfree.com

CAREER GOALS

Obtain a position with a company utilizing my network administration and desktop/laptop support skills.

SUMMARY OF QUALIFICATIONS

CompTIA A+ Certified COMP001020812427, Working knowledge of ITIL processes.

Graduated with highest honors, class Valedictorian, inducted into the National Technical Honor Society

Experience installing, troubleshooting and maintaining Windows Server 2003 & 2008

Experience troubleshooting and maintaining Windows Server NT and 2000

Experience installing and maintaining Microsoft Windows 3.1 through Windows 7 Enterprise

Experience troubleshooting and maintaining VERITAS backup software

Develop and maintain desktop images using Windows 2000 through Windows 7 Enterprise

Efficient in the use of Microsoft Word, Excel, Power Point, Access, and Visio

Experience with SharePoint

Experience programming in FoxBASE, FoxPro 2.5 and 2.6, and Dbase III and IV

Efficient in the use of Comp Watch, Great Plains, and Omnicaid Management Systems

Efficient in the use of Norton and McAfee ePolicy Orchestrator and Virus Detection Software

Efficient in the use of RSA SecurID and Citrix and VPN

Working knowledge of Visual Basic 6.0, Linux, and Linux server

Produce, ran and distributed reports generated on the IBM mainframe

Understanding of IP addressing schemes

Understanding of basic configuration of Cisco Routers and Switches

Experience in troubleshooting, upgrading, and assembly of desktop computers

Managerial experience and leadership skills

Excellent customer service skills

Extremely reliable and very punctual

Well versed in the use of various office equipment

Expired DOE Q Clearance

EDUCATION

ITT Technical Institute 6 / 2004 – 6 / 2007 Albuquerque, NM

Associate of Applied Science, Computer Network Systems GPA 3.93

Pace University 5 / 2001 – 3 / 2002 New York, NY

Telecommunications GPA 3.65

Boise State University 1973 – 1975 Boise, ID

Blueprint Drawing and Reading, Electronics Courses, Course work only

Michael Middlekauff Page 2

WORK EXPERIENCE

World IT Solutions - Hewlett-Packard 04/2015 – 02/2016 Boise, ID

Computer Remote Technician

Xerox - New Mexico Medicaid Project 11/2005 – 08/2014 Albuquerque, NM

Systems Technician Senior Specialist

ACS Inc. - New Mexico Medicaid Project 07/2004 – 11/2005 Albuquerque, NM

Provider Enrollment Specialist

ACS Inc. - New Mexico Medicaid Project 02/2004 – 7/2004 Albuquerque, NM

Provider Enrollment Clerk Temporary

Federal Communications Group 12/2003 – 12/2003 Albuquerque, NM

Cat 5E cable installation and termination Temporary Assignment

AFL Network Services – West 02/2002 – 09/2002 Albuquerque, NM

Warehouse Manager

Qwest Communications Corp. 01/2000 – 02/2002 Salt Lake City, UT

Supply Attendant

Brand Scaffold Services, Inc. 04/1998 - 01/2000 Nashville, TN

Office Manager and Yard Supervisor

G-UB-MK Joint Venture 08/1992 – 4/1998 Louisville, TN

Technical Assistant

MK-Ferguson of Oak Ridge Co. 01/1992 - 07/1992 Oak Ridge, TN

Warehouse Manager

MK-Ferguson Company, Inc. 09/1983 - 06/1991 Augusta, GA

12/1990 - 06/1991 Material Control Specialist

10/1988 - 12/1990 Material Expeditor

02/1988 - 09/1988 Field Engineering Technician

08/1987 - 02/1988 Material Engineering Technician

06/1986 - 08/1987 Chief Warehouseman

09/1983 - 06/1986 Warehouseman

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