EXPERIENCE SUMMARY

ISTQB Certified Quality Analyst, having experience in Quality Assurance Test Analyst role which include implementing the QA methodologies, Business Analysis, Testing the Client/server and Web based applications for, Insurance (Auto/Property/Life) and E-Commerce domains.

Very good experience with Guidewire Policy Center, Billing Center, Claim Center

Expertise in Designing and implementing various Automation frameworks - Data Driven, Modular, Hybrid and Page Object frameworks

Extensive experience in Test Scripts and Components development

Experienced in Java, XML, Xpath, JSON and VB Scripting languages

Expertise in testing Web Services, Web based applications using automation tools like Selenium Web driver, HP Quick Test Professional, ITKO Lisa, Dev Test Solutions and SoapUI.

Well versed in various forms of testing's like Smoke, Functional, Integration, Regression, System, Performance, Web service, Database,ETL, UI and compatibility testing's

Having Good Experience with groovy scripting for testing Web Services

Well acquainted with various phases of STLC which includes gathering Requirements, Reviewing and analyzing Functional/Business requirements, and Use Case Documents

Worked with projects implemented in SDLC methodologies such as Iterative, Agile and Waterfall

Expertise in preparing Test Strategy, Test Plan, Test Summary Reports, Test cases and Test Scripts

Proficiency in designing and executing Performance Test using ITKO Lisa

Proven experience in designing and writing effective test cases using testing techniques like Boundary value analysis and equivalence partitioning

Experienced in using Test Management Tools - Rally, Quality Center, Test Director, Test Link

Involved in Defect life cycle management Process using TRAC, Bugzilla, JIRA to report and track the defects

Validated the data on UI against database tables using SQL, DB2

Achieved projects completion ahead of timeline and under budget with Automation strategy

Capability of prioritizing and severity of the work

Awareness of ITIL Information Technology Service Management (ITSM) including Incident, Problem, Release and Change Management.

Willingness and ability to quickly adapt and learn new technologies

Very good communication and documentation skills

Education

Bachelor of Computer Application, University of Nanded, India

Certifications

ISTQB (International Software Testing Qualification Board) Certified Tester

IBM certified Diploma in Software Testing from SEED InfoTech, Pune

Skills Profile

Operating System

Microsoft Windows 2000 / XP, Windows 7/8/10, Unix

Database

MySQL, MS Access, DB2

Web Server

IIS Server 6, Apache Tomcat Server, JBOSS

Languages & Web Technologies

Java, HTML, XML, VBScript, JavaScript, MQ Series, VB scripting, Groovy scripting

Testing Tool

HP QTP, ITKO LISA, DevTest, Quality Center, Selenium, Test Director, SoapUI, Hermes, Test Link

Defect Tracking Tool

Bugzilla, TRAC, JIRA

Browsers

Internet Explorer, Firefox, Chrome, Safari

Documentation

MS – Word / Excel / Power Point / Visio

Professional Experience

Client : American Family Insurance, Madison, WI

Project : Advance Systems – Rating (Auto/Property)

Duration : September 2014 – Till date

Rating System is an advanced system to calculate premium for personal lines Auto (Private Passenger, Cycle, Boat, Recreational Vehicle, and Watercraft), Property (Home, Renters, Condo, Manufactured Home, Camper/Trailer) and Umbrella Policies for various phases, such as new policy submission, Renewal and Rewrite of Policy, Policy Changes. Other key deliverable are Policy Center Pro-ration, Premium Stabilization, Premium Verification, Display Premium, Agent Compensation for Guidewire Policy Center, Premium Stability, General Ledger for Property, Payment Manager’s Integration with Policy center, Integrate Payment Manager Screen for Policy Center flow, User Binds based on authority of Profile, Agent Commission.To achieve the correctness of the premium, the Rating system is integrated with Guidewire Policy Center and Rate engine. Also Policy Center is integrated with CDH (Customer data hub), Guidewire Billing Center and Claims system. The project is intended to address the premiums for 15 different states in United States.

As a Senior QA Analyst

Worked in Agile development environment with frequently changing requirements and features set

Actively participated in various meetings such as Sprint Planning to discuss Sprint Backlog, Sprint Retrospective and Daily Scrum meetings

Performed Functional, System integration testing between Guidewire Policy Center, Rating Services and Rate Engine

Responsible for Functional, Regression and Performance testing of PL Rating Service, AutoRateInfo Service, Rate Engine, Rate Management System (RMS) using Dev Test (ITKO LISA, SoapUI, DevTest Solutions)

Designed and Implemented Hybrid framework for executing functional test cases

The framework helped in saving 60% of the time and 75% of resources initially planned for the project

Created Automation Test scripts for Functional, Smoke, Regression, Premium Verification, and Premium stability testing in DevTest Solutions, ITKO LISA

Designed and Parameterized sub processes for all three services and reused them in various scripts like

Added filters to capture the results from the response XML

Created test data for Automation scripts for Auto and Property services

Automated 800 functional test cases for testing web services integrated with policy center

Created staging documents for performance testing

Planned the test case execution based on Sprint Backlog

Responsible for the verification of accuracy of the premium amount calculated in the rate engine as part of Premium verification testing

Performed functional testing for submissions, Policy Change, Rewrite, and Renewal transactions in Guidewire Policy Center

Defects encountered were reviewed and reported using Defect Management tool JIRA.

Updated tasks in Rally for each sprint

Provide summary reports on test status and Test metrics to the stake holders

Environment: Java/J2EE, DB2, DevTest, JIRA, SoapUI, Guidewire Policy Center, Billing Center and Claims System, Risk report service, Party manage service

Project : JBoss Migration 4.3 to 5.2

Duration : September 2013 – August 2014

JBoss Migration is a large program encompassing massive migration of 370+ applications of Claims, Billing, Rate, Auto, Farm Ranch and their Integrations from server JBOSS 4.3 to JBOSS 5.2 version. Along with application migration, another purpose of this effort is to integrate with Site Minder, use of Secure MQ and AutoSys to replace CA7 for open system batch jobs. The effort is intended to provide improved application performance, scalability by meeting application's functional and non-functional requirements. This will increase the efficiency and availability by interacting with various systems to enhance customer's satisfaction. This will also enable the ability of applications to be used by multiple browsers.

As a Senior QA Application Analyst/Test Lead,

Involved in the planning, monitoring, and control of the testing activities and tasks.

Created Test plans involving Risk assessment and Test schedules by applying Quality Assurance best practices and SDLC (software development life cycle)

Estimated the testing to be done and negotiated with management to acquire the necessary resources.

Recognized when test automation is appropriate and planed the effort using ITKO LISA and ensure training of the team.

Responsible to guide and monitor the design, implementation and execution of the test cases, test procedures and test suites. Create and execute automated functional test scripts in LISA

Performed Web Services testing on all test environments including using SoapUI

Validated Secure MQ’s using Hermes JMS tool

Defects encountered were reviewed and reported using Defect Management tool JIRA

Analysed performance, scalability & availability requirements to create load test plan. Created staging documents and scenarios to execute load and performance tests using ITKO LISA

Conducted browser compatibility testing by identifying the regression bed using existing repository

Coordinated project testing including application development, test environment and test data creation teams along with test case sign-off from business partners.

Using problem solving skills, in-depth technical knowledge, and software tools like ITKO LISA, SoapUI to identify and resolve problems encountered during execution of the test

Prepared Test Summary reports having phase wise distribution of number of test cases, execution completed, pass rate etc.

Environment: Java/J2EE, DB2, ITKO LISA, JIRA, JBOSS, Site Minder, Secure MQ, AutoSys, SoapUI, Hermes JMS

Project : Life/Health Claim Modernization

Client : LAIC, Bloomington, IL

Duration : December 2012 – August 2013

The client is US Based Fortune 500 Company working mainly in Auto, Fire, Health& Life insurance domain. The primary goal of the project is to create web based application for claim system to replace existing legacy system.

Life/Health claim modernization is a large program encompassing massive migration of legacy claims systems Health & Life to web based systems. This effort is intended to provide the modern capabilities and processes to automate the claim handling experience of entire application. This will increase efficiencies by eliminating the use of paper files. This will have the ability to interact with various systems such as claim correspondence, electronic document capture and electronic claim processing.

As a Senior Test Analyst,

Coordinated project testing, often including testing involving multiple test teams

Participated in creation of test plan and test case documents based on product requirements and functional specifications

Analyzed Business Requirements, Functional Specifications and Use cases documents to design the test scenarios and test cases

Participated in FINEOS business sessions with business analysts

Implemented hybrid framework and Page object framework using selenium web driver to automate functional and regression testing

Extensively automated functional and Regression test suites by developing more than 200 test cases and 6 test suites to integrate with external applications

Implemented Junit and TestNG framework for reporting purposes

Performed Cross browser and cross platform testing(Firefox, chrome and safari)

Using problem solving skills, technical knowledge, and available tools to assist in identifying and Resolving problems encountered during execution of the test.

Coordinated and conducted the test case reviews with business analyst and development team to obtain sign-off for test cases execution

Reviewed testing deliverables produced by other Test Analysts

Coordinated the creation of generic data needed for testing

Thorough interaction with Business analyst and development team to prepare test data as a part of test case pre-requisite

Extensively involved in manual testing of the Application

Defects encountered were reviewed and reported using Defect Management tool TRAC

Mentored and Provided Trainings to New Team Members

Environment: Mainframes(COBOL, CICS, JCL), DB2, Java / J2EE, EJB, TRAC, Test Link

Project : Connect Vendors (www.ConnectVendors.com)

Client : Imetris Corporation

Duration : September 2007 – November 2009

ConnectVendors.com is a web portal providing platform to connect businesses with vendors or freelancers. Website adds value by acting as an intermediary between businesses and individuals/vendors by ensuring fair transaction. Businesses can list their projects to accept bids from vendors, deposit Escrow amount, select project from various bidders, test and accept the deliverables, and release the payments from Escrow to vendors. Allow vendors to list their profiles, create online resume, get recommended, search and bid for projects. Website provides mechanism to grade businesses and vendors based on their transaction history and are displayed for visitors.

As a Senior Test Analyst,

Analyzed Business Requirements, Functional Specifications and Use cases documents to design the test scenarios and test cases

Participated in creation of test plan and test case documents based on product requirements and functional specifications

Responsible for designing and implementing Data driven framework

Expertise in designing Business components(Function libraries) and code development using QTP, VB scripting

Created code for function libraries which is identified by the architect

Develop Automation business process test script

Debugged the business process test scenarios and interpreting log files for maintenance

Involved in designing, scripting and execution of the Automation framework

Utilized QTP integrated environment like step generator, Synchronization, Data table, Actions, Recovery Scenarios, Methods to enhance the scripting

Ran the scripts in Quality center invoking Quick test professional

Coordinated and conducted the test case reviews with business analyst and development team to obtain sign-off for test cases execution

Thorough interaction with Business analyst and development team to prepare test data as a part of test case pre-requisite

Identified regression bed for all the completed sprints

Developed SQL Queries to retrieve or create test data and to verify data integrity

Export requirement, test cases into the Quality Center and run manual test cases

Defects encountered were reviewed and reported using Defect Management tool TRAC

Prepared the requirement traceability matrix to have requirements and test cases in sync

Verified integration with payment gateways using PayPal Sandbox by interacting with PayPal integration team for creation of Test Data

Environment: DB2, Java, Java Script, EJB, Windows NT/XP, TRAC, Quality Center

Project : UPSC Mantra (www.upscmantra.com)

Client : Synergy Study Point

Duration : December 2005 – August 2007

Synergy Study Point is a well-known and pioneer in Civil Services Examination (CSE) coaching institute. UPSCMantra is an initiative to bring a collaborative learning approach for CSE at all the levels of examination. i.e. preliminary, Main and Personality. Website provides platform for Students, Faculties and Post-Holders. Portal is based on “Self Ease, Self-Pace and Self Style” learning. Website has a snapshot of all learning modules, salient feature of module, pricing information and interaction medium with faculties and contributors.

As a Test Analyst

Analyzed business requirements, system and functional design specifications to develop Test Scenarios

Prepared Functional and System Test cases using Test scenarios and conditions by conducting review meetings with business analysts

Organized and Prioritized requirements using Requirements manager in Test Director

Performed both manual and automation testing to cover all the workflows

Created and executed regression test cases that complement phase wise development of entire system

Followed software testing life cycle (STLC) to perform various kinds of testing such as Functional, System, Compatibility and Ad-hoc testing.

Participated in walkthrough of test case review, test data creation with Business Analysts and Lead Developer

Planned the test case execution based on production release schedule

Export requirement, test cases into the Quality Center, run manual and automation test cases and log defects from defects module

Documented defects with re-creation steps which reduces developer’s effort in reproducing defect

Environment: JBoss, JSF, EJB, My SQL, Test Director, HP QTP, Bugzilla

Project : Corporate Information System

Client : McKinnon & Clarke

Duration : October 2004 – November 2005

Corporate Information System (CIS) contains the client information of M&C. For every new contract with M&C, the client entry will be stored in CIS. Client’s necessary details such as company name, address, contact information, agreement details, utility details, etc. will be stored in the appropriate sections in the CIS. There are 3 main levels beginning with the Client Details section. The Client Details section consists of main client information such as company name, address, utilities the clients use, spend level, M&C contacts, billing information including the details of client contact information and agreements signed by the clients.

As a Test Analyst,

Developed test scenarios and test cases based on business and functional requirements and specifications

Created Manual test cases for each level and dependencies between Client Details

Performed peer review of the test cases

Manual execution of test cases to achieve functional, integration and system testing for above business modules

Conducted Regression testing of the critical workflow for every modification in the application and for new builds

Performed queries on SQL Server to create test case data and validate UI Interacted with developers and other QA team to ensure delivery of a quality product

Documented defects with detailed description and test data to be used to re-create the defect using BugZilla

Environment: .Net, SQL Server, Bugzilla

Project : Electronics Systems and Devices (www.esd-india.com)

Duration : January 2004 – September 2004

Electronic Systems & Devices (ESD) is in the field of manufacturing Temperature Measurement & Control Instruments since 1980 with a portfolio of more than 150 products for diverse applications. ESD is the acknowledged leader in the vanguard of technological innovations. Website is the web interface to Company’s innovative products intended to boost awareness and attract the web segment of the customers. Website featured entire product list, images with their description and services offered.

As a Test Analyst

Analyzed the existing website requirements and enhancements planned for new website

Created test Scenarios, test Cases and mapped it back to the requirements

Executed test cases to verify GUI standards, content and navigations

Executed regression test cases to ensure all the existing features are working with new website

Environment: PHP, MySQL

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