NITISHA GUPTA *acvdlm@r.postjobfree.com

) +1-647-***-****

OBJECTIVE

Seeking a challenging and rewarding position as a Software QA/Testing Engineer in reputable organization to utilize my technical competencies for the growth of company and myself

SUMMARY OF EXPERTISE

8+ years of Experience in Manual and Automation Testing.

Solid knowledge of software quality assurance methodologies and tools.

Extensive hands-on experience in the creation of test cases, test automation scripts, drafting test plans, writing and implementing test specifications and a strong background in defect tracking systems.

Proficient in Black Box, White Box, Functional and Load, Integration, Regression Testing, Quality Management/Coordination, Time Management.

Sound management skills, demonstrated proficiency in leading and mentoring.

Troubleshooting software/hardware issues.

Ability to multi-task and manage multiple projects with outstanding deliverables & resolving queries of various customers across the globe.

Documenting, tracking and verifying defects and fixes across products, platforms and releases.

Experienced in Agile practices and methodology.

A self motivated team player, with Excellent Inter-personal and Communication skills.

Active participation in technical presentations and Demos during customer visits.

CAREER AND EDUCATION QUALIFICATION

Project Lead JULY 2014 - JAN 2015

Cisco via Wipro technologies(Bangalore, India)

Multimedia Test Engineer May 2013 - Nov 2013

Qualcomm (Toronto, Canada)

Senior Engineer - QA 2011 – 2013

Radisys (Vancouver, BC/Bangalore, India)

Member technical Staff - QA 2008 – 2011

Transwitch (Bangalore, India)

Software Engineer - QA 2006 – 2008

Aftek Ltd (Bangalore, India / NEC,Japan)

Bachelor’s Degree in Electronics & Communication Engineering from Mody institiute of Technologies & Sciences, Rajasthan Universtity, India in 2005

SKILLS

Operating Systems

Windows 9x/2000/XP

Linux, Unix, Solaris

Windows CE 5.0

Bug Tracking tool

Test Track,JIRA,Prism

Team Track, RTI,Bugzilla

Config Management Tool

WinCvs2.0

Test Management Tool

Testlink, HP QC

Languages

C, Tcl, Perl

Training

Selenium, QTP

Real Time Operating Systems

VxWorks, Rtlinux,QNX

Tools

GLComm (T1/E1analyser),

Cool edit, Hammer, Ixia,

Adtech, Abacus, Anue,

Wireshark,

Colasoft, Softphones-Bria,

Linphone, Polycom

Codecs

PCMU,PCMA,G729,G726,G723, G722,AMR-NB/WB,EVRC-B, EVRC,H263,H264,MPEG4

Protocols

SIP, SDP,MSML, VoiceXML, RTP, RTCP, UDP, TCP, IPV4, IPV6,ATM, AAL5- SAR, MVLAN,Ethernet

LANGUAGES

English and Hindi

ACTIVITIES & INTERESTS

Drawing

Visiting places

Reading books

REFFERENCES

Available upon request

WORK EXPERIENCE

1.

Project

:

Contact Center Enterprise (CISCO - UCCE)

Client

:

CISCO

Environment

:

Jenkins, ICM, Call Manager, Camelot, Callgen, CAD, SQL server, Database

Role

:

1.Mentored, Monitored and Coordinated the work between QA Engineers

2.Involved in testing the ICM (intelligent call manager) in ACD environment

3.Involved in Load testing for different deployments

4.Debugged failures and ensured major/critical defects logged accurately and verification of fixes

Responsibilities

:

1.ICM install and upgrade

2.Involved in triggering and monitoring the automated test beds for different features.

3.Involved in debugging call flows in automated regression framework and writing/modifying/fixing the test cases.

4.Upgrading test beds for supporting VM environment.

2.

Project

:

Blackberry Mobile Audio driver Testing (Qualcomm)

Client

:

Blackberry

Tool

:

JIRA, Prism (Defect tracking Tool), QPST, QXDM

H/W Env.

:

Qualcomm’s snapdragon processor

Platform

:

QNX IDE, Qset (Qualcomm’s proprietary Automation framework)

Role

:

1.Setting up test beds and test equipment

2.Created test cases, test plans, for various supported features on different Blackberry devices.

3.Execution of Functional tests and reporting test results.

4.Ensured major/critical defects logging accurately and verification of fixes

Responsibilities

:

1.Tested Various Audio codecs AAC, WAV, MP3, WMA etc on HDMI interface for in-house and Blackberry mobile.

2.Tested Gapless playback, Concurrency,SSR for various audio codecs using Qset player

3.Tested Headset detection using detection box

4.Tested Multichannel clips (5.1,6,8)playback, Stereo mic input, Audio line input

3.

Project

:

Media Server Testing

Client

:

AT&T, Reliance, Genband, Nokia-Siemens etc

Tool

:

RTI (Defect tracking Tool)

H/W Env.

:

MPX12000, CMS3K, CMS9K, SWMS, CMS6K

Platform

:

MPC card -XE80, Virtual systems on HP, Dell 710, R610, Kontron servers

Role

:

1.Setting up test beds and test equipment.

2.Collaborated with PM and development teams on scoping effort, test requirements, test plans, and test status

3.Execution of Functional & load tests.

4.Debugged and reported major/critical defects, and verification of fixes.

5.Created Test results reports and upload results in test result database.

6.Install/upgrade of swms on high end servers, Linux KVMs.

Responsibilities

:

1.Tested AMR-WB HD audio codec introduced first time on MPX12K world class product independently.

2.Audio: Large, cascaded conference, active speaker notification, N-loudest, Video: CP & VAS conference, Audio transcoding (sip:tc,B2BUA),video transcoding (text/icon overlay), IVR etc Features testing

3.Involved in features verification of Voice quality enhancement(Noise Gating, PLC, NR), RTP-Redundancy,Transcode-bypass,RTP-replication,DTMF-passthrough,Announcement override etc

4.Tested WEB-GUI and SNMP interface for media server

4.

Project

:

Media Gateway testing (VOIP) Testing

Client

:

NEC, Alcatel-Lucent, Marconi/Ericsson, Keymile, Samsung

Tool

:

Team Track(Defect Tracking Tool)

H/W Env.

:

E2/E3/E4 Entropia Family

Platform

:

Tornado, Vxworks

Role / Responsibilities

:

1.Testing of DSP features as Echo cancellation, (DTMF Digit tx/rx)Tone relay, Conferencing, Announcement, Tone Generation and Detection (US, China and Korea), Voice quality, FAX, Round trip delay, Latency, Voice activity detection, Companding law(A/U), Redundancy.

2.Testing of IP/Networking Features such as Transcoding, Wireline/Wireless dynamic payload type, Calea/HO(LI Channels), IP latching, Remote port filter, ATM cell capture and verification, packet Impairment test, Capacity, Stress test, RTP/RTCP packet capture & decoding, Encapsulation for VLAN and IPv6,Dataswitch.

5.

Project

:

Application Porting from Vxworks to Linux for Entropia4 (media gateway) and Testing of All Ported Features

Client

:

NEC, Alcatel-Lucent

Environment

:

Ubuntu Linux, Rtlinux,PPC-4xx Cross compiler

Role / Responsibility

:

1.CLIs porting for all supported features

2.Continuous support to Hardware Team in bringing up various interfaces & resolving Issues.

3.Tested different FPGA, U-boot codes gradually developed for system stability and tested all the features Clis ported on E4

6.

Project

:

Tools Creation for Automation of RTP/RTCP packets

a) Packet Decoder/Ethereal capture analyzer

b) Text to Pcap converter

Client

:

Internal

Environment

:

Visual C++, Wireshark/Ethereal

Role

:

Writing C code to create tool & user guide for usage information.

7.

Project

:

AAL5-SAR, MVLAN, IPv6 Protocols and Common service library (API) testing for Network Processors

Client

:

AMCC (Applied Micro Circuits Corporation)

Tool

:

Test Track(Defect Tracking Tool)

Environment

:

nP3705, nP3700,Unix,Linux,Vxworks

Role

:

1. Test plan and specification writing meeting RFC standards

2. Execution of component verification, performance test cases, defect logging and verification

8.

Project

:

NEC Portable media player testing for DM6441 based platform

Client

:

NEC, Japan

Tool

:

Test Track(Defect Tracking Tool)

H/W Env. & Platforms

:

Portable media player prototype (MR1P and MR1N), Windows CE 5.0 SDK, Windows CE 5.0 device drivers for PMP, WinCE 5.0

Role

:

1.Test plan document writing for various Device Drivers (Storage Devices, Audio, Network, battery).

2.Execution of test cases, defect logging and verification

DECLARATION

I hereby declare that the above information is correct to the best of my knowledge.

NITISHA GUPTA

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