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Customer Service Assistant

Location:
Elk River, MN, 55330
Salary:
$15.00 an hour
Posted:
June 22, 2016

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Resume:

BRIDGET BONDESON

** *** ***** *****

Elk River, MN 55330

Cell: 763-***-****

acvdh1@r.postjobfree.com

PROFESSIONAL PROFILE

Administrative professional who is dependable, a self-starter, very organized and a hard worker; I want to be the first person they meet when clients walk into your office because I am a friendly, bubbly people person. I have professional tact, a natural leader, and have compassion for people. I work well in a variety of tasks and activities, excellent with time management.

EDUCATION

Minnesota School of Business, Elk River, MN Graduation: December 2013

Diploma: Business Administration

SUMMARY OF QUALIFICATIONS

Skills:

• Proficient in of Word, Excel, PowerPoint, and Outlook

• Google and internet use.

• Type 55 wpm

• Professional phone skills

• Highly organized

• Skilled multi-tasker

• Client-focused

• Relationship-builder in an office team

• Able to fax and use Federal express and UPS.

• Executed opening and closing of business

• Proficient in cash management, deposits and general bookkeeping.

• Coordinated receiving and sending out inventory.

CUSTOMER SERVICE:

• Gave full attention to customers answering questions and helping them

• Answering phones, directing call to appropriate people, scheduling appointments.

• Assisting customers with have complaints handling it professionally and resolving it

• Receiving payments, issue receipt, refunds. Self-motivated in problem solving.

• 15+years’ of customer service experience.

Management Skills:

• Proficient in identifying, evaluating, implementing problem solving techniques.

• Managed 8-10 associates by assigning tasks and overseeing daily accomplishments

• Responsible for training in new employees on company policies, and procedures

• Experience with hiring new employees including posting job descriptions, reviewing resumes, scheduling interviews and conducting over- the- phone and in- person interviews

• Coaching, mentoring, and develop employees

EMPLOYMENT HISTORY

Engel Haus Office assistant /Receptionist June 2015-Present

Coborns Inc. Cashier/service counter July 2013-June 2015

New York & Co. Assistant Manager May 2010 –July 2012

Ann’s Hair Care Nail Technician June 1997-Aug 2008



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