William M. Randolph, Jr.

Columbia, MD ***** 443-***-****

acvdcv@r.postjobfree.com www.linkedin.com/in/wmrandolphjr

PROJECT MANAGER/ LEAD BUSINESS ANALYST

Established, entrepreneurial and adaptive custom application software product professional with over 15 years business experience within 5 different business domains, 7 programming languages, 7 data bases and 6 operating systems.

Proven leadership roles in software development, military member, and non-technical positions.

Ability to develop innovative solutions for software Product Managers based upon (FTE) experience within five Fortune 500 companies.

Dynamic “soft skills” obtained from “Face to Face” (F2F) Project Stakeholders communication, and internal team communication in leading diverse Agile Scrum Teams.

Agile experience includes managing sprint calendar, daily scrum, and writing of User Stories, Acceptance Criteria, Discovery meetings, meeting minutes, Backlog Grooming and Sprint Planning sessions.

SELECTED ACHIEVEMENTS

PMP/PMI Certification Summer 2016.

Completed two Agile/Scrum training courses (Agile Frame Work, Agile Writing Effective User Stories).

Completed Microsoft Project 2013 course Nov 2015.

Project Management Professional (PMP/PMI) PMBOK® Guide Certification completion Sprint 2016.

Notable Projects:

1.“Star Advantage Program”; Managed custom software CRM for use at call center level for Health Care Provider's (HCP). CRM provided means for CMS to monitor HCPs “Star Advantage” standings.

2.Affordable Care Act (ACA); Provided CMS with details of vendor software, how best used, future releases and general administration of collaboration tool.

3.“Marriott Rewards”; Project team member representing Courtyard Property Management System (CYPMS) for rewards program. Managed proper implementation and operation within CYPMS of rewards program.

RECENT AGILE PROFESSIONAL EXPERIENCE (2.3 Yrs.)

LMO Advertising Baltimore, Maryland

Sr. Business Analyst Jan 2016 to Current

LMO Advertising supports the Air National Guard recruitment efforts by developing and managing goang.com.

Acting PM for Air National Guard web project. Develop user stories, timelines, and content audit. Schedule meetings with notes.

Proposal Marketing Team member. Write suggested solutions to answer commercial RFP.

Develop user stories for use in supporting the Air National Guard’s efforts in recruitment.

Computech/NCI: Federal Communications Commission (FCC) Washington, D.C.

Agile Lead Functional Analyst Aug 2014 to March 2015 8 Months

Computech was purchased by NCI Jan 2015. NCI uses agile-based methodology that incorporates rapid prototype development, methodology leverages industry best practices.

Supported “Media Beau” web development projects: Project 399; Reimbursement Program. Project COALS; modernization. Efforts through “User Stories” and “Acceptable Criteria” development within JIRA.

Build relationships through entire “sprint” and work closely with customer via “Discovery Sessions”, “Sprint Planning”, and daily “Stand-ups” to understand and articulate their business needs.

Created “Process Flows” and “UI mock ups” products for product and “Dev” teams for use in finalizing User Stories and Acceptable Criteria within Jira.

Inovalon Bowie, MD

Agile Senior Business Analyst Sept 2012 to June 2013 10 Months

Inovalon is a Bowie Maryland based company that combines advanced cloud-based data analytics and data-driven intervention platforms across the health care landscape.

Team member of an Agile Product Team in support of a custom CRM (Customer Relation Management) tool for domestic health care call centers.

Support Health Care Program Teams (Disease Management, Star Advantage, HIX) in the enhancement and support of product.

Developed Test Scenarios for internal CRM tool.

Completed “Agile” certificate training, “Writing Effective User Stories” conducted by Mr. Kenneth S. Rubin. (15 PDUs)

QSSI Columbia, MD

Sr. QA/Agile Business Analyst Feb 2011- Nov 2011 10 Months

Quality Software Services, Inc. (QSSI) in Columbia Maryland is an established CMMI® Level 3 organization with particular expertise in Health IT.

Developed Test Cases, Test Scenarios and Traceability Matrix for CMS test plan.

Provided analysis, and user support Agile CMS team for CollabNet TeamForge (CALT) application life cycle management tool, for distributed teams.

Completed COTS vendor software assessment for future release. Provided explanation of features, tools, and future uses for CMS/Medicare and how to implement.

PREVIOUS (FTE) PROFESSIONAL EXPERIENCE (16.8 yrs.)

IBM: QA Tester Langley/Eustis, VA

9/2009- 2/2011 17 Months

Kelly Engineering: Business Systems Analyst Newport News, VA

9/2006 – 4/2007 8 Months

Artel: Tech DHS/MDU 1 & 10 Florida & Alabama

11/2005 – 2/2006 4 Months

Convergys IMG: Business Analyst Centerville, VA

5/1998 – 3/2002 46 Months

Marriott Int'l: Systems Analyst Bethesda, MD

2/1996 – 5/1998 27 Months. .

CACI: Federal Systems Analyst Arlington, VA

2/1995 – 2/1996 12 Months

General Electric: Programmer Analyst Rockville, MD

2/1993 – 2/1995 24 Months

Univ. of Cincinnati: Programmer Cincinnati, Ohio

198*-****-** Months

Proctor & Gamble: Summer Intern Cincinnati, Ohio 6/1985 – 9/1985 4 Months

EDUCATION

MBA Graduate Carey Business School: Johns Hopkins University

Baltimore, MD 2002

BS Graduate University of Cincinnati

Cincinnati, OH 1988

TECHNICAL SUITE

Operating Systems: IBM/AIX, Win 95, IBM/MVS/TSO, DEC/VAX/VMS, Honeywell DPS-9000.

Programming Languages: Natural, Visual Basic, Business Basic (BBx), Clipper, COBOL, FORTRAN 77, PL/1.

Databases: SQL Server, MS-Access, DB2, Focus, FoxPro, Mass-11Manager, Natural

Microsoft: Access, Excel, Power Point, Visio, Word, Projects 2013.

Tools: JIRA, DOORS, HPQC, Rational Rose, Visual Source Safe,

SharePoint, Remedy.

RECENT AGILE & PM CERTIFICATIONS

PMP Certification PMI Summer 2016

Microsoft: Project 2013 Mr. Robert Ware November 2015

“Agile Framework” Mr. Jim Collins October 2014

“Writing Effective User Stories” Mr. Kenneth S. Rubin. February 2013

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