Scott A. Abrino

Greater Pittsburgh

Phone: 724-***-**** ~ Email: acvd9x@r.postjobfree.com

Assistant Field Service Manager and Armed Forces Veteran, with a Bachelor of Science in Technical Management, interested in exciting and challenging opportunities.

Strengths and Accomplishments

Monitor, track and facilitate Military training programs for 300 soldiers.

Promoted and awarded for outstanding performance in leadership.

Troubleshoot and repair US Army vessels water purification system.

Maintain inventory control database for Army ship's day-to-day operations.

Organized and managed teams to ensure efficient deployment of equipment and resources.

Customer service focused to ensure customer satisfaction and loyalty.

Technically talented at installing, troubleshooting and repairing CNC machinery.

Skillful with computer systems, software, and hardware applications.

Professional Education

Devry University, Pittsburgh, PA 06/2014

Bachelor of Science in Technical Management ~ Magna Cum Laude (GPA: 3.7)

Relevant Professional Courses:

Global Issues in Business

Contracts and Procurements

Strategic Staffing

Managerial Accounting

Financial Accounting

Statistics for Decision Making

Total Quality Management

Human Resource Management

Project Management

Professional Experience

Highway Equipment Company 11/2014 – 03/2016

Assistant Field Service Manager

Assist in managing the day-to-day field service repairs and maintenance of company-owned and customer equipment.

Develop, implement and manage quality control systems for the service department.

Quality control role to evaluate equipment after repairs, maintenance and safety checks

Assure Field Service trucks are maintained, equipped and meet all safety requirements.

Sell services to customers.

Communicate with customers to coordinate and schedule repairs

Coordinate training and development for mechanics.

Maintain Service paperwork that includes, but is not limited to, opening, reviewing, monitoring and closing Service work orders.

Lead Service Department’s use of CDK CRM.

Technical Equipment, Cleveland, OH – Subsidiary of Morris Group 06/2010 - 06/2011

Field Service Engineer

Installed Computer Numerical Controlled (CNC) machinery at various locations.

Completed weekly expense and service reports.

Troubleshoot and repair Hydraulic systems, Pneumatic systems, coolant systems, and electrical systems.

Morris TriState, Cranberry Township, PA - Subsidiary of Morris Group 06/2008 - 02/2009

Field Service Engineer

Installed, diagnosed and repaired CNC machinery.

Troubleshoot and repair Hydraulic systems, Pneumatic systems, coolant systems, and electrical systems.

Makino, Cincinnati, OH 12/2004 - 05/2008

Field Service Engineer

Completed field service projects such as Installation, diagnosis and repair of CNC machinery.

Troubleshoot and repair Hydraulic systems, Pneumatic systems, coolant systems, and electrical systems.

Military Experience

United States Army ~ 97th Transportation Co. and 82nd Airborne Division

Sergeant – 97th Transportation Company – Fort Eustis, VA 11/1996 – 04/2004

Company Training Sergeant ~ Senior Watercraft Engineer

Maintained company soldiers training records. Which include annual rifle qualification, NBC qualification, and Physical Fitness results.

Attended Company training meetings.

Sergeant – 97th Transportation Company - Fort Eustis, VA

Senior Watercraft Engineer

Supervised and performed unit, direct support and general support maintenance. Serviced Army watercraft, amphibians and auxiliary equipment on marine vessels.

As a Sergeant I was responsible for the training, personal appearance and cleanliness of soldiers under me.

Trained on hydraulics, pneumatics, water purification systems, radar systems, welding, HVAC systems, Diesel engine repair, generator repair, lubrication systems, bilge ballast systems and shipboard electrical systems.

Specialist - 82nd Airborne Division – Fort Bragg, NC

Battalion Supply and Transportation Platoon Truck Master

Battalion Truck Master: Responsible for 12 Light / Medium tactical vehicles, their drivers and basic initial issue.

Worked with company headquarters platoons scheduled transportation of ammunition and soldier transport to and from field training exercises.

Specialist - 82nd Airborne Division – Fort Bragg, NC

Airborne Infantryman – 82nd Airborne Division Fort Bragg, NC

Lead and serve as a member of an infantry activity that employs individual small arms weapons or heavy anti-armor crew served weapons, either vehicle or dismounted in support of offensive and defensive combat operations.

Participate in Military Parachute Operations.

United States Army Schools

Advanced Watercraft Engineering School (2002)

Primary Leadership Development Course (2002)

US Army Watercraft Engineering School (2001)

US Army Airborne School (1997)

US Army Basic Training and Infantry School (1997)

Certificates and Licenses

E.P.A. Universal and Automotive HVAC License issued by Department of Defense

Certificate of Heating, Ventilation, Air Conditioning and Electrical Occupations

US Army Senior Engineman marine license qualification

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