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Law Clerk/ Legal Assistant/ Administrative Assistant/ Customer Service

Location:
Canada
Posted:
June 23, 2016

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Resume:

CAROL-ANN EMOND

Nepean, Ontario

Cell: 613-***-****

acvd9m@r.postjobfree.com

Summary

I am a bilingual young professional always ready for new challenges. I am a fast learner, I am very motivated, I have excellent organizational skills and always punctual. I have great interpersonal skills and love to work as a team or independently. I have a great sense of confidentiality and professionalism. I always bring a positive and optimistic attitude to my work. Education

College Diploma: Paralegal, 2013

La Cité Collegiale – Ottawa, Ontario, Canada

High School Diploma, 2010

École Secondaire Catholique L’Escale – Rockland, Ontario, Canada Highlights

- Excellent knowledge of - Excellent knowledge of

Microsoft Word; PCLaw;

- Excellent knowledge of - Excellent knowledge of

Outlook (email, calendar, Google Chrome and Internet Task list, etc.); Explorer;

- Basic knowledge of - Intermidiate knowledge of

Microsoft Excel; Dropbox;

- Excellent knowledge of - Excellent knowledge of

Adobe Acrobat Pro; all Do Process programs.

Experience

Law Clerk/ Administrative Assistant/ Office Clerk

January 2015 to Current

Mann Lawyers formerly Doris Law Office – Ottawa, Ontario

-Answering phone calls and/or assisting clients to the best of my capabilities;

- Greeting/ being the first point of communication to all clients who comes in the office;

- Opening new matters in the internal office system;

- Cutting and preparing cheques with the internal office system;

- Preparing invoices and/or pre-bills to send to clients after services rendered;

- Saving all documentation to the central shared directory and internal office system;

- Keeping all clients information up-to-date in the internal office system;

- Preparing Applications for probate to be sent to the courthouse in the internal office system

(Estate-a-Base);

- Preparing all Estate’s documentation for client’s execution;

- Editing and reviewing letters, affidavits, agreements, contracts, etc..;

- Maintaining and keeping the Estate Spreadsheet up-to-date;

- Preparing a daily to do list and prioritizing all tasks;

- Contacting clients when needed for updates on their files and to maintain a positive and good relation with all clients;

- Managing all Estate files and ensuring that all necessary work is completed efficiently and that all deadlines are met;

- Drafting and preparing Wills, Power of Attorneys and Affidavit of Execution;

- Ordering office supplies when needed;

- Keeping the reception area clean and organized together with all boardrooms;

- Assisting lawyers on various administrative tasks when needed;

- Preparing and sending all necessary Estates applications to the Ministry of Finance when needed;

- Other administrative duties as assigned.

Sales Representative/Administrative Assistant/ Receptionist June 2010 to June 2015

Clarence-Rockland YMCA-YWCA – Rockland, Ontario

- Answering phone calls and/or assisting customers to the best of my capabilities;

- Greeting and being the first point of communication to all customers who comes in the facility;

- Answering customer’s inquiries to the best of my capabilities and knowledge;

- Process all payments for subscriptions in facility programs offered and for all new memberships;

- Manage all customers confidential information i.e. Credit card information, banking information, addresses, phone numbers, etc.;

- Enter all Membership registration forms in the internal system;

- Promoting all services offered at the facility i.e. New programs, discounts, etc.;

- Answering all requests for information in an efficient and professional manner;

- Giving extended informative tours of the facility;

- Provide all customers with information on services offered in the facility, all program schedules, rates for membership subscriptions, maintain and enforce all facility regulations and policies;

- Other duties as assigned.

Administrative Assistant/ Receptionist

December 2013 to December 2014 (Contractual)

Williams McEnery LLP – Ottawa, Ontario

- Answering phone calls, assisting clients to the best of my capabilities and/or transfer phone calls to the correct individual;

- Greeting and being the first point of communication to all clients who comes in the office and offering all clients coffee/water/soft drinks;

- Working with multiple Microsoft office programs (Outlook, Excel, Microsoft Word and Adobe Acrobat Pro) on a daily basis;

- Preparing invoices using the internal office system;

- Sending and sorting all couriers and regular mail on a daily basis;

- Scanning and OCR'ing documents using Adobe Acrobat Pro;

- Drafting, editing and reviewing letters;

- Ordering office supplies, coffee, cleaning supplies, etc..;

- Assisting lawyers and assistants on litigation files when help is needed;

- Forwarding faxes from the office central directory to the proper individual;

- Translating documents from French to English;

- Updating and maintaining multiple office spreadsheets and contact lists;

- Photocopying and faxing documents on a daily basis;

- Keeping the reception desk and boardrooms clean and organized;

- Other duties as assigned.

Legal Assistant/ Administrative Assistant

May 2013 to December 2013 (Contractual)

Stephane J. Lalonde LLP – Rockland, Ontario

-Greeting and being the first point of communication to all clients who comes in the office;

- Ordering office supplies when needed;

- Sending and sorting all couriers and regular mail on a daily basis;

- Preparing all documentation for client’s execution for Real Estate transactions;

- Managing all closings for real estate transactions;

- Preparing invoices and cheques using the internal office system;

- Drafting, editing and reviewing letters, fax, Agreements, Wills, etc.

- Preparing reports for clients and banks after all real estate closings are registered;

- Scheduling appointments for execution of Real Estate documentation to register closings;

- Answering phone calls, assisting clients to the best of my capabilities;

- Daily deposit to the bank;

- Other duties as assigned.

Internships

High School COOP - Administration

January 2010 to June 2010

L'école Élémentaire Catholique Sainte-Trinité - Rockland, Ontario

- Working in the Administrative Office as a Receptionist/ Administrative help;

- Responsible of the yearly school fundraiser;

- Managing all money and tickets that were given to me for the School fundraiser;

- Keeping the School fundraiser spreadsheet up-to-date and accurate;

- Responsible for the yearly Kindergarten enrollment and responsible for the preparation of all information kits given to the parents;

- Responsible of keeping all information up-to-date and accurate in various students confidential files;

- Responsible of kindergarteners during lunchtime;

- Responsible to maintain the school’s storage inventory and to bring office supplies to classrooms when needed;

- Greeting parents or students when coming in the office and helping to the best of my capabilities;

- Other duties as assigned.

** Reference upon request**



Contact this candidate