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Customer Service Maintenance

Location:
Atlanta, GA
Posted:
June 23, 2016

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Resume:

Barry Liddell

*** ********* *****

Jonesboro, GA 30236

Cellular 770-***-****

acvd6i@r.postjobfree.com

Objective

To meet and exceed the industrial industries needs in executing, maintaining and servicing.

Education

Oklahoma State University, Stillwater Oklahoma. Hotel/Business Management 1982

Military Education and Certifications

Certificate, 2004

Academy of Health Sciences, Ft. Sam Houston, TX, Ft. Sam Houston, TX

BNCOC/Basic Non Commissioned Officers Courses

Certificate, 1997 USATC, Ft. Hood, TX OC/T Training

Certificate, 1993 USAAHS, Ft. Sam Houston General Medical Orientation CRS

Certificate, 1989 UASTC, Ft. Chaffee, AR Primary Leadership Development/Preliminary Leadership Development Course

Certificate, 1985 U.S. Army School of Ordnance, Ft. Dix, New Jersey, 63/B Light Wheel Vehicle Mechanic

Work Experience

DeKalb Watershed Decatur, GA

Water Maintenance Mechanic November 2014 – Present

Repair and maintenance pumps, valves, motors, chlorinators, chemical feed machines, filters, mixing machines and other water treatment plant functions.

Maintain pumping stations as well as related mechanical equipment components used for waste water treatment.

Perform a variety of technical tasks relative to assigned areas of responsibility.

Montana-Dakota Utilities Dickinson, ND

Working Forman Mar 2014-October 2014

Directs work, performs tasks, and assists in the operation, maintenance, and construction of gas distribution systems. Responds to emergencies, scheduled and unscheduled overtime, after hour calls, and resolves customer complaints

Qualified in the operation, maintenance, and construction of a gas distribution system. Proficient in hydraulics operation and maintenance. Proficient in the use of equipment such as a CGI, three gas monitor, Mueller stopping and tapping equipment, fusion tools, power operated construction equipment and hand tools.

Highly motivated self-starter with excellent written/oral communication, interpersonal, and organizational skills with proven supervisory abilities

DeKalb Watershed Decatur, GA

Water Maintenance Mechanic October 2009 – Mar 2014

Repair and maintenance pumps, valves, motors, chlorinators, chemical feed machines, filters, mixing machines and other water treatment plant functions.

Maintain pumping stations as well as related mechanical equipment components used for waste water treatment.

Perform a variety of technical tasks relative to assigned areas of responsibility.

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Atlanta Gas & Light Atlanta, GA

FSR II April 2007 – November 2008

Performed an advanced level of construction and maintenance work related to a pipeline system.

Installed, maintained, and removed work on transmission and distribution pipelines

Performed routine maintenance on vehicles and equipment.

Crew Truck Driver responsible for loading and unloading, operation of heavy equipment and tools.

Guided, directed, and/or trained employees performing construction and maintenance activities

Inspected and/or audited installation of yard lines by contractors. Periodically performed and/or conducted inspections on contracted pipeline construction activities to meet peak demands

Maintained logs; compile and prepare reports including but not limited to: Employee Performance, Completion Reports, Accident/First Aid Reposts and Order Completion Reports.

Customer Service detail included advising and informing customers, contractors, landowners, local authorities, and others relative to construction and/or maintenance work in progress.

Welded when installing, upgrading, and repairing gas mains and service lines while adhering to all safety and work rules .Operated heavy equipment such as backhoe, ditch witch and crane truck. Operated underground pipe locating equipment in compliance with Company guidelines. Draw and read distribution maps and compiled understandable reports.

Responded to and executes call outs in a safe, reasonable, and timely manner. Interacted with customers to answer questions, explain work and gain understanding.

• Assists in setting gas meters, pressure-regulating devices, security/testing devices, etc., connecting gas lines installed by distribution crews to lines from customer premises.

• Assists in connecting and disconnecting gas service, manually turning meters on and off.

• Using leak detectors as well as natural senses (e.g., smell), locates gas leaks, decides on appropriate action and performs necessary repairs.

• Assists in performing scheduled inspections and maintenance of gas equipment such as meters, regulators, safety devices, etc. and records appropriate information.

• Assists with or conducts complete investigations of customer premises in response to questionable gas consumption (e.g. high bill complaints, stopped meters, etc.) and records appropriate information. Interacts with customers to answer questions, explain work performed, give instructions for operation of appliances, and promote gas usage.

Performed other duties as assigned.

Completed all skill training IE: Crewman school, Utility tech school and Meter activation school

Oklahoma Natural Gas Oklahoma City, OK

Field Specialist C&M PIpeline/Field March 1990 – December 2006

Performed an advanced level of construction and maintenance work related to a pipeline system.

Installed, maintained, and removed work on transmission and distribution pipelines

Performed routine maintenance on vehicles and equipment.

Crew Truck Driver responsible for loading and unloading, operation of heavy equipment and tools.

Guided, directed, and/or trained employees performing construction and maintenance activities

Inspected and/or audited installation of yard lines by contractors. Periodically performed and/or conducted inspections on contracted pipeline construction activities to meet peak demands

Maintained logs; compile and prepare reports including but not limited to: Employee Performance, Completion Reports, Accident/First Aid Reposts and Order Completion Reports.

Customer Service detail included advising and informing customers, contractors, landowners, local authorities, and others relative to construction and/or maintenance work in progress.

U.S. Army Oklahoma City, OK

Staff Sergeant September1985 – August 2006

Evaluate troops and company level personal in combat and or related military task.

In deployment of two years, successfully trained over 16,000 troops that headed too SW Asia area of the world.

During my activation, assigned to train deletion and identification of the Improvised Explosive Devises (IED) and the proper execution of Convoy Operations in a Combat Environment.

Assisted the command in creating the block of instruction and developing the training aids used in teaching these classes

Wheeled Vehicle Mechanic (63B)

Maintaining power-assisted brake systems, wheeled vehicle suspension systems, wheel/hub assemblies and wheeled vehicle hydraulic steering systems

Troubleshooting problems in vehicle engines, electrical systems, steering, brakes and suspensions

Tuning and repairing engines

Replacing or repairing damaged body parts

Establishing and following schedules for maintaining vehicles

License

Class A CDL’s Driver Licenses

Wastewater Collection Sys Operator



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