KARTIKA CHANDRUPATLA

Ph # 225-***-****

Email: acvd2b@r.postjobfree.com

SUMMARY

Over eleven years of experience in IT with the roles of Quality Assurance Analyst and Mainframe Specialist supporting the areas of Client-Server Technology, Web Applications, Data Warehousing and Mainframes in diverse business and Technical environments with demonstrated leadership abilities and excellent communication skills

Strong experience in analyzing and testing on Health Care, Pharmacy, Banking & Financial, Freight and Insurance domains

Experience in Rational Tools like Requisite Pro, Test Manager, Clear Quest and Mercury Tools like Quality Center 10.00, Test Director, and Quick Test Pro 10.00

Excellent understanding of SDLC and Test Methodologies from project definition to post-deployment documentation

Expertise in areas of Requirement Analysis, Business Analysis, Business and Functional Specification Documentations (BRD, FRD), Use Case Specifications, Functional, Regression, Smoke, User Acceptance, Integration/System and Black Box Testing in both Manual and Automated modes using industry standard Test Tools and Project Management Methodologies like CMM

Experience in performing Back-End testing using SQL queries and experience on SQL, PL/SQL to test data base integrity using SQL Navigator, TOAD, SPUFI

Extensive experience in tracking bugs using Bug tracking tools such as Quality Center, Test Director, Clear Quest and Win DTS and proficiency in Defect Management

Expertise in designing and developing strategic Test plans, Test Cases, Test Scripts and Test Reports for both manual and automated tests

Experience in testing Web-based, Mainframe, E-commerce and Client-Server and Data Warehousing applications on different environments

Experience in Hogan System, a high performance core banking software that helps in real time processing, scalability and lower total cost of ownership

TECHNICAL SKILLS

Test Management Tools

Quality Center 10.00, Test Director, QTP 10.00, JAMA, Clear Quest, Requisite Pro, Rational Test Manager.

Database Systems

DB2, MS Access 7.0, IMS DB, IDMS.Oracle8I

Programming Languages

SQL, PL/SQL, VS COBOL II, PL1, Lotus Notes, JAVA, VB6

Environment

MVS, Z/0s Virtual Machine, UNIX

OS

WIN 2X, MS-DOS

Mainframe Tools

SPUFI, QMF, FILE-AID, CA-7, ACF-2, File Manager, XPEDITOR, SCLM, TSO/ISPF, MQSeries, EDI, Endeavor, VSAM, CA7,CA11, AS400 iSeries

Others

JCL, CICS, Facets 4.11.

EXPERIENCE

Volkswagen Credit Inc(VCI) June 2014 –Till Date

Position: SR QA Analyst

Description: The Volkswagen Group is one of the world’s leading automobile manufacturers and largest carmaker in Europe.

Cloverleaf is the project which is undertaken by VCI for replacing the existing Lease Pack application with the Fidelity Investment System. Cloverleaf is using a Risk-Based Testing strategy which functions as an organization principle and uses to prioritize the tests in s/w based on risk of failure.

Applications: FIS AF (Automotive Finance), FIS DM (Default Manager)

Responsibilities:

As part of Component Testing, will review each of the PMNets.

As part of String Testing, will review the Narratives and VCI Stories for preparing the Test Cases.

Write Test cases and execute in JAMA which is the tool for Source of truth for all cloverleaf Requirements and Testing.

Log defects in JAMA during execution and report to the Test Leads.

Work with different PMNets and understand the logical connection and write String Test Scenarios.

Worked in UAT, Pre-FAT & FAT testing and helped business in data conditioning.

As part of ADG Group, worked in framing Automating test cases that deal with Volkswagen Internal applications using Selenium.

Blue Cross Blue Shield of Illinois (HCSC) Aug 2010 –May 2014

Position: SR QA Analyst

Description: The largest customer-owned health insurer in the United States and fourth largest overall, Health Care Service Corporation (HCSC) operates through its Blue Cross and Blue Shield plans in Illinois, New Mexico, Oklahoma, Texas and Montana, and several subsidiaries to offer a variety of health and life insurance products and related services to employers and individuals.

Applications: Blue Chip, Premier, ICD-10, Quality Center, Availity, 837 Claims

Responsibilities:

Analyzed Business Requirements document to understand the system from both technical and business perspective

Used functional decomposition methodology in the testing process

Worked in Tier 1 projects like Contracts & Benefit Determination, ICD-10, ACA, ANSI 5010.

Developed Test plans and test cases for major functional areas within Subscribers Services Division from the Functional and Technical requirements documents

Mapped the requirements to the test cases using the Traceability Matrix in Quality Center 10.00

Worked closely with development team, business analysts to perform testing activities as per the schedules

Provided the management with test metrics, reports, and participated in defect meetings

Performed positive and negative testing as part of system testing on the application for multiple data sets

Perform Regression testing by preparing the Regression suite for future Maintenance Releases too

Represented the business requirements in various alternative views such as process flow diagrams

Proactively worked with application leads/analysts to identify changes coming in for the forthcoming releases

Ensured that the system test cases covered all the functionalities as well as HIPAA requirements

Worked in Agile methodology for the projects and participated in SCRUM meetings.

Tracked and reported issues daily, including potential risks and associated mitigation plans to management during the regression testing phase

Responsible for interacting with the Developers to explain the proposed changes and ensure understanding of the system requirements to handle these changes

Environment: Mainframe, DB2, COBOL, CICS, Unix, MS Visio, J2EE technology Windows, Java, Quality Center

Bradford Group Exchange (BGE) March 2010 – July 2010

Position: SR QA Analyst

Description: Collectibles Today is the Web marketing arm of The Bradford Group, the leading International Provider of limited-edition collectibles. Collectibles Today has a foundation of over three decades of experience and trust in the collectibles market, while at the same time striving to move collecting into the future.

Responsibilities:

Reviewed the Customer and System requirements with the business teams

Created the necessary Test environment on the testing platform

Analyzed business requirements and built scripts for different scenarios

Contributed to test plan which includes test objectives, test strategies, test environment, test priorities, traceability matrices and test cases

Covered all the test scenarios for each release as per the business rules during the meetings conducted with team and through conference calls with clients

Assist in the creation of test plan and execution of manual and automated test scripts

Developed Test Plans, Test Cases and Use cases for both the projects using functional and Business requirement documents

Extensively used Quick Test Pro for functional & Regression testing

Developed and automated Test Scripts in Quick Test Pro by using VB Scripting

Worked closely with Developers, Test Leads and Business Analysts to discuss about the environment issues, prioritizing the defect fixes, functional issues

Participated in Java code review and unit testing effort

Reviewed the Customer and System requirements with the business teams

The Standard Insurance Portland, OR April 2008 – March 2010

Position: SR QA Analyst

Description: The Standard offers a full range of group disability, life, dental and vision insurance products as well as individual disability insurance. The Standard is a marketing name for StanCorp Financial Group, Inc. and subsidiaries.

Responsibilities:

Participated in Business Analysis, Requirements Review and Technical specs inspection

Involved in writing test plans and developing test cases from Business Requirements

Used the Traceability Matrix by linking the requirements and the test cases in Quality Center

Performed System, Functional, GUI, Regression, Smoke, User-Acceptance (UAT) and Performance testing

Documented Test cases corresponding to business rules and other operating conditions in Mercury Quality Center and logged defects in QC.

Performed End-to-End testing manually and developed automation scripts to perform BAT (Basic Acceptance Testing)

Tested the backend database (DB2/Oracle) using SQL queries via TOAD

Environment: Java Script, Java, JDK 1.2.2, JSP1.0, Oracle9i, XML, Mainframes (COBOL, JCL, CICS, DB2, MVS), SOAP, EDI HIPAA Gateway, MQSeries, TOAD, Oracle, WinNT, UNIX, Mainframes, Mercury Quality Center 10.00, MS Word and MS Excel.

Con-Way Enterprise Services Portland, OR August 2007 – March 2008

Position: SR Mainframes QA Analyst

Description: Con-way operating components CCX, CWX, and CSE will be merged into one operating company, CTS. There will be four new areas, CCA, CWA, CSA and CEA, under operating company for administrative and reporting functions.

Responsibilities:

Active participation in the Requirements review

Prepare Test Plan, Test scenarios, test estimates, test cases and test data

Performed System/Functional testing

Documented Test cases corresponding to business rules and other operating conditions in Mercury Quality Center

Responsible for GUI Testing, System Testing, Regression Testing and Acceptance Testing

Provided regular test reports to the management

Involved in Production support and quickly available for testing when any production issue is resolved by the developer

CIGNA HealthCare Raleigh, NC July 2006 – July 2007

Position: Mainframes QA Analyst

Description: CIGNA – Connecticut General Life Insurance Company is one of the largest healthcare providers in the United States, providing managed medical, dental care products, group indemnity health insurance and related services. CIGNA Health Care (CHC) is the largest line of business within CIGNA.

Responsibilities:

Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix

Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT) and Performance testing

Documented Test cases corresponding to business rules and other operating conditions in Mercury Quality Center

Responsible for GUI Testing, API Testing, System Testing, Regression Testing and Acceptance Testing

Investigated software defects and interacted with developers to resolve technical issues

Worked in Production environment

Blue Cross Blue Shield, Fayetteville, AR March 2004 – June 2006

Position: Mainframe QA Analyst

Description: Blue Cross is a nonprofit, independent regional health plan providing members, employers, providers and brokers with high-quality coverage and service. Operating as Blue Cross in Arkansas Blue Cross Blue Shield ABCBS deals with Mainframe Applications that has different types of Transactions that supports the HC - Claims Adjudication Process System.

Responsibilities:

Participated in Business Analysis, Requirements Review and Technical specs inspection

Used SPUFI and TSO ISPF for Mainframe application

Tested the backend database (DB2/Oracle) using SQL queries via TOAD

Responsible for Unit Testing as well as functional Testing

State Farm Insurance Bloomington, IL June 2003 – February 2004

Position: QA Analyst

Description: State Farm insurance company is one of the largest financial institutions in the world.

Responsibilities:

Attended the meeting for the requirement walk-throughs

Prepared the Functional Design Document

Participated in peer reviews

Participated in the Test Execution Status calls during the execution phase

Fiserv (Financial Services) Hyderabad, India June 2002 – May 2003

Position: QA Analyst

Description: Fiserv deals with financial services and mortgaging. It is the second largest financial service provider in the USA and is situated at South bend. This is a Maintenance project for Fiserv's Mortgage Application system, which significantly enhances Fiserv's reporting system. This project enhances functionality of the existing application system.

Responsibilities:

Involved in the review of the Requirement documents

Conducted Unit Testing as well as System testing

Updated the code with the required changes and log the change matrix

EDUCATION

Bachelor’s in Computer Science Engineering, India

Training:

Mercury Tools

Visual Basic Programming

Client Server Programming using Microsoft Visual Basic. Net

Microsoft SQL server 2000 Administration

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