Lucas Nikkel Smith

630-***-****

**** ***** *** #*

Downers Grove, IL 60515 acvctl@r.postjobfree.com

SUMMARY

Dependable Business Management Major bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills, and people and time management skills. Skills

Exceptional interpersonal communication More than 10 years of successful customer service Possess solid computer skills Efficient multi tasker Effective leader Deadline oriented

Budget development Organized

Staff training/development Customer service oriented Consistently meet goals Conflict resolution

Excellent knowledge using Microsoft Excel, Word, Access, and research Engines EDUCATION

Bachelor’s of Art Business Management

Benedictine University, Lisle, IL 2017

Associates of Applied Science Business Management

Associates in General Studies

Certificates: Supervision

Management

Organizational Leadership

Entrepreneurship

College of DuPage, Glen Ellyn, IL 2014

Associates in Applied Science Automotive

Illinois Valley Community College, Oglesby, IL 2003 PROFESSIONAL EXPERIENCE

Whole Foods, Wheaton, IL

Meat Wrapper Feb. 2016 present

Help customers, cut meat, clean dept, stock shelves. Temp Agency, Glen Ellyn, IL

Machine Operator April 2015 January 2016

Run a Hayssen machine with at least one packer.

Paperwork, communicate with Supervisor.

Run the Pouch line machine and sort machine.

Keep paperwork up to date, manage crew of 12

Jewel Osco, Downers Grove, IL

Meat Wrapper/Cutter April 2013 April 2015

Worked directly with management to achieve daily tasks. Cross trained in multiple positions.

Trained as a Meat Cutter for three months.

McDonald’s, Downers Grove, IL

Crew Trainer

August 2010 August 2013

T rained, coached and mentored staff to ensure smooth adoption of new program. Increased customer satisfaction.

Quickly and effectively solved customer challenges. Quiznos, Naperville,IL

Customer Service Representative

June 2009 July 2010

F ace to face customer service with accurate transactions daily. Created clean and safe work environment.

Created customer welcoming environment.

Caterpillar, Aurora,IL

Assembler Oct. 2006 April 2009

Assemble 992/990 tractors.

Assembly line work, work as a team.

Work with lifts and power tools.

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