STEVE DUTCHER

***** ********* **

Chesterfield, Michigan 48047

586-***-****

acvck5@r.postjobfree.com

SYSTEMS ADMINISTRATOR / OPERATIONS MANAGEMENT

Highly motivated and experienced IT Manager with expert proficiency in directing all aspects of IT Operations with a primary focus on service. Expert command of the skills needed to deliver a reliable enterprise application and server environment. Responsible for financial and production systems also support for all user core services. Well versed in systems and programming management, systems design, and fostering a productive, collaborative team of IT professionals.

CAREER SUMMARY

Comprehensive experience as a systems and programming manager, designing systems, and managing other programmers.

Expert command of server room management; server, rack and power installation, raised and non-raised. Supported CRAC, UPS and generators.

Project manager for two server room relocations – Ross Roy, Detroit to Bloomfield Hills and Campbell Ewald, Warren to Detroit.

Network infrastructure MDF IDF, cabling, switch installation and monitoring.

Manager and administrator for Microsoft server, Active Directory and Exchange servers, Cluster server both hardware and software.

Administrator for VMWare ESXi host and, VRanger, worked on VCenter for supporting the servers using 3Par HP hardware.

Support of enterprise servers, disk based storage appliances and tape libraries.

Production oriented monitoring service operations, 24x7x365 service delivery supporting mission-critical business operations with large data volumes.

Expertise working with OSX apple server and storage administration.

Administrator for Novell servers and workgroup servers.

AS400 administrator – save restore, Help systems, user administration, system performance, hardware and software support and administration. Troubleshooting any software and hardware issues.

Deep technical background, starting as a computer programmer coding RPG and COBOL for financial, HR and productions applications.

Experience managing a wide variety of systems, including card reader and video surveillance systems. Administrator for Honeywell’s WIN-PAK access control system. CORE SKILLS AND COMPETENCIES

IBM AS400 midrange systems

Help systems / Hawkeye

Computer Operations Manager

SolarWinds / Whatsup service

monitors administration. KVM and

ILO access.

Computer Operations infrastructure

server installation HP Dell IBM OSX

Solaris.

Network infrastructure MDF / IDF

Cabling Ethernet / fiber

SAN and NAS device administration

EMC NS-120, Promise, HP storage,

3Par, XRaid, DotHill, Winchester.

VMWare ESXi administration

Programmer RPG / Cobol

Solaris / Linux administrator

Novell administrator

Disaster Recovery / colocation sites

Save / Restore tape and cloud

Server security patching.

Microsoft servers / Active Directory

and Exchange / Cluster server

Citrix servers

OSX Apple servers and storage

Network Administrator

DHCP / DNS server administration

All Microsoft software tools and

Visio.

PROFESSIONAL EXPERIENCE

CAMPBELL EWALD, DETROIT, MI 1991 – PRESENT

Computer Operations Manager

Sr. Tech Support Analyst

o Managed and maintained IBM AS400 system hardware and software o Worked with AS400 performance settings and system settings. o Monitored SA400 processes, job queues and sub systems o Managed AS400 workstations and printers

o Managed AS400 save / restore procedures

o Maintained IBM Series I Harris media applications and save / restore o Maintained IBM RS6000 Harris media applications and save / restore o Administrator for Novell file servers and user group administration o Worked with server room core communications cabling and connectivity o Maintained fiber Star system for workstation system connectivity. o Managed server room infrastructure power, cabling, AC, UPS and generator responsible for PM’s

o Managed server cabinets and server installation

o Installed, maintained and configured Citrix servers. o Responsible for and monitored Solaris servers

o Managed and maintained Microsoft Exchange systems HP blade servers and HP SAN

o Installed, configured and maintained Citrix Winframe. Presentation, Metaframe and Xenapp.

o Worked with COOP applications and image jukebox asset systems. o Installed and managed IP virtual storage systems for OSX servers also maintained OSX servers and storage

o Maintained all fiber and brocade switch installation and configuration o Monitored all core services for network and file servers on call 24/7 o Maintained and installed Microsoft server 2008R2 and managed server and security patch installation.

o Have maintained various SAN and NAS devices – Promise Hitachi HP EMC Winchester Rorke IBM

o Save restore systems Netorker, SL500 and Quantum tape libraries. o Administrator for Juniper Wireless controller and AP’s o Administrator for Extreme core and floor switches. o Setup network switch configuration with CATTOOLS. o Monitored MPLS circuits and performance with SolarWinds o Maintained MDF and IDF network rooms resolved and issues with network ports and or cabling, quoted and scheduled work with vendors o Installed and maintained Colocation site for files servers and asset management system.

o Maintained and managed WINPAK card access system o Maintained and managed PDS video security system

ROSS ROY ADVERTISING, BLOOMFIELD HILLS, MI 1985 - 1991

System & Programming manager / Operations manager o Maintained general ledger system McCormick and Dodge o Maintained and developed RPG programs for financial systems o Managed team of programmers and developers for Lawson financial systems o Managed team of programmers and developers for production systems. o Assisted with company relocation of IT services from Detroit to Bloomfield Hills o Managed and maintained computer room infrastructure. o Responsible for Donovan Data media applications including hardware controllers and workstation installation and connectivity. o Responsible for all IBM System/38 systems and storage, hardware and software updates.

o Responsible for system users and security.

o Managed save / restore procedures

o Maintained and installed IBM workstations for the IBM Systems/38. o Managed and installed controllers for system printers

DM&M ADVERTISING, DETROIT, MI 1983 - 1985

Sr. Programmer Analyst

o Created System design for print production application o Maintain existing RPG programs for marketing systems o Maintained and developed RPG programs for financial systems

DETROIT STRIP DIVISION, DETROIT, MI 1978 - 1983

Programmer Analyst

o System operator and job control

o Developed production control RPG programs for Job costs system o Developed payroll RPG programs for accounting systems o Developed RPG programs for accounting and finance o Maintain existing RPG programs and job control.

EDUCATION

HENRY FORD COLLEGE Dearborn, MI Coursework in Information Technology INSTITUTE COMPUTER TECHNOLOGY Southfield, MI Systems & Programming Degree, 1980 NOVELL Troy, MI Novell Administrator, 1997

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