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Customer Service Manager

Location:
Jacksonville, FL
Posted:
June 20, 2016

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Resume:

Bridget Weatherspoon

Assistant Manager

Jacksonville, FL 32218

acvcdh@r.postjobfree.com - 904-***-****

My goal is to obtain a position as a customer services representative where I can utilize my management skills and customer satisfaction training

To bring a strong positive accountable member to the team.

I specialize in customer service and administrative skills daily. I enjoy what i do because i get the opportunity to do what i love and that's helping people and solving problem.

Authorized to work in the US for any employer

WORK EXPERIENCE

Supervisor

MD&S Marketing

Genaine Legette-2011 to 2016

904-***-****

Executive Assistant- Danielle Deal 904-***-****

. Event Promotion and Marketing

. Advertising

. Customer Service (Incoming /Outgoing Calls)

. Inbound / Outbound Sales

. Oversee staff of 15

. Administrative and clerical duties

. Human resource and payroll

Accomplishments

Helped in retaining clients and also landing new accounts and clients. Very motivational. So I was able to motivate staff in a very fast pace demanding environment. Supportive of my team and I give 100 % of myself in every task we are trying to accomplish.

Unit Clerk

St. Vincent Medical Center-January 2010 to November 2011

904-***-****

. Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.

. Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff.

. Created charts, and patient orders. Keeping up with assigned rooms, patient number, completing patient identification information.

. Documents patient care by copying nursing and physician notes of patient and department records.

. Arranges discharges by notifying business office and patient transporter service.

. Maintains unit supplies inventory by checking stock to determine inventory level anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

. Secures patient information by completing data base backups.

. Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.

. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Medical Technician

Westminster Woods-July 2007 to 2009

904-***-****

. Administered daily medication.

. Observing residents.

. Reporting any health issues to the supervising nurse.

. Taking care of a residents personal hygiene, including bed bath, shaving, nail care

. Emptying catheter bags.

. Monitoring vital signs including temperature, pulse, respiration and blood pressure.

. Setting up of meal trays, and documenting food / fluid intake.

. Feeding residents.

. Serving nutritional supplements.

. Making beds.

. Keeping the residents space clean and tidy.

. Bringing the resident to the therapy area.

Military Supply Specialist, Customer Representative

U.S. ARMY-July 1979 to April 1985

Ordering, Distribution, Book keeping, Clerical, Shipping, Inventory, Financing etc.

Military Supply Specialist

U.S. ARMY-1979 to 1985

Commendations: Over Seas Medal, Good Conduct Medal,

Service Country: United States Branch: ARMY

MILITARY SERVICE

Service Country: United States

Branch: U.S. ARMY

Rank: E-4 Promotable

July 1979 to April 1985

Military Supply Specialist,Customer Representative, Ordering,Distribution, Book keeping, Clerical,Shipping,Inventory, Financing etc.

Commendations:

Commendations: Over Seas Medal, Good Conduct Medal,

CERTIFICATIONS

CPR/AED

November 2015 to November 2017

Emergency Basic Life Saving, First Aid

Licensed Minister in Theology

December 2015 to Present

Teaching life instructions and direction on living according to the bible.

ADDITIONAL INFORMATION

SKILLS

Administrative support, professional and management experienced working in fast paced environment. Demanding strong organizational, technical and interpersonal skills. Highly trustworthy, ethical and discreet individual committed to superior customer service. Capabilities include:

Computer Operations

Problem Solving

Sales

Office Equipment Operations

Microsoft Word, Excel, PowerPoint

Management / Leader

Filing and Data Archiving

Fast Learner

Appointment Scheduler



Contact this candidate