LEANNE SCHOOK

Sarasota/Bradenton Area

941-***-****

acvc8p@r.postjobfree.com

SUMMARY

Professional LAN/ Wan Administrator with extensive experience in all phases of Network Architecture and Program Management. Planning, Requirements, Design, Build, Test and Implementation. Configured TCP/IP, DNS, DHCP, active Directory, LAN, WAN, VPN. Wireless, Cisco routers and Switches and Dell Servers, Effectively analyzed, designed, global programs. By managing projects within or under budget, saved an average of 10% on each program. Also was able to reduce costs by completing the projects on time or before the deadline. Client Server architecture development, routers, switches, wireless LAN, telephone projects, and implementing three versions of Visual Manufacturing (MRP) for business wide program use are a few of the projects that have been successfully implemented.

Leading IT Project Teams for multiple projects with hands on experience

Projects done before deadline and on or below cost

Coordination with facilities and engineering to resolve audit findings

Cross-functional communication

Global experience with vendors and users

Team player and excellent collaborator.

Created processes and procedure Self- motivated to learn new technology and new ways to deliver support

Research new technolog

TECHNICAL SKILLS

Microsoft Office: 2003/2013 Word, Excel, PowerPoint, Access, Publisher, MS Project, Visio

Web services: IIS

Platforms: Server 2003/2008

Operating System: Windows XP, Vista, Windows 7 and windows 8

Databases: MSSQL, Oracle, Odbc connectivity

Programs: Visual Manufacturing (MRP) program, Edoc System (web based documentation storage), Citrix, Etime, MacAfee encryption software

Networking: Configured TCP/IP, DNS, DHCP, active Directory, LAN, WAN, VPN. Wireless, Cisco routers and Switches and Dell Servers, workstations and laptops

Security: MacAfee and AVG

Backup Software: Backup Exec

Phone System: Avaya VOIP phone system

Remote Programs: RAdmin and Landesk

Printers: Xerox, HP

Communication tools: Android, iPads and BlackBerry phones.

PROFESSIONAL EXPERIENCE

Honeywell Aerospace 1999 – 2015

Professional Land/ Wan Administrator (2005 – 2015)

Implemented new systems on time and under budget. Using good communications, team building, conflict management, industry and solution knowledge, and time management. Also provided customer and technical support.

Created Processes and procedures

LAN Upgrade installed and configured new routers and switches

WAN Upgrade implemented

Telephone Upgrade implemented and installed and configured

Wireless LAN Implemented and installed and configured with Cisco wireless boxes

Implemented and installed a new server for the Engineering Department

Implementation of Visual Manufacturing a MRP suite and three version upgrades

Worked with users for training of the new system

Ran monthly metrics information for the Solution Delivery department and monthly operations review to identify savings with examples: eliminated unused computers, unused phone extensions and unused network ports

Ensured all incidents were resolved and documented with Security Operations Center (SOC) events

Managed the Disaster Recover planning

Performed Remediation tasks after security audit to successful completion

Remedy Ticket System for Infrastructure changes

I also was the IT Support Specialist for the company’s primary day-to-day hands on support for the organization’s end user laptops, desktops, mobile devices and applications. I interfaced directly with internal customers and various departments, troubleshooting a wide variety of user issues to resolution. Primary day-to-day interaction with IT vendors, including managed services provider providing

System Administrator (2000 – 2004) Honeywell Aerospace

Provided service to all business network resources including servers, routers and operating systems. Included server patching, operating system update and resolution of customer inquiries through research over various computer systems and databases.

An average up time of 98%

Installed Server operating systems 2003 and 2008 on approximately 10 servers

Installed, configured and troubleshoot all workstations with WIN 2000, XP, and Win7 for the entire business

Made sure there was very minimal downtime by working off hours to support the business

Responsible for backup and restoring all server systems approximately 1 terabyte of data

Controlled inventory of hardware and software documented.

Support Specialist (1999 – 2003) Honeywell Aerospace

Technician responsible for building and maintaining corporate computers, operating systems, network connections and purchase orders consisting of computers, software and hardware. Other responsibilities included resolving complex customers service issues in a timely manner while providing strong interpersonal skill with customer interactions.

Managed inventory of software and hardware

Assisted users with day to day tasks and troubleshooting

Managed the MacAfee updates and scans

Managed updates on workstations

EDUCATION

Completed course work towards Associate Degree in network infrastructure; Keiser College, Sarasota, FL

CERTIFICATIONS

A+ Certified

Network + Certified

Greenbelt Six sigma certified

Bravo Awards - Peer awards for projects done

Volunteer

Kings River Church

Guardian At Litem

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