KAVYA GARLAPATI

732-***-**** acvb94@r.postjobfree.com

SUMMARY

Highly motivated and e cient Business Analyst with around 5 years of experience with exceptional ability in gathering user requirements and translating them into detailed speci cations.

Pro cient in System Development Life Cycle (SDLC) methodologies like Agile, Waterfall, V-shaped Model, LEAN and SCRUM

Hands on experience in conducting Joint Application Development (JAD) sessions with management, users and stakeholders and serve as a liaison across IT, business, vendors and stakeholders.

Accomplished in creating Business and Functional Requirement Documents (BRD, FRD), Use Case docu- ments, User Stories and maintaining the Requirements Traceability Matrix.

Expert in creating and using UML diagrams for Business Process Modeling: Use Case diagrams, Activity diagrams, class diagrams and Sequence Diagrams.

Knowledge of technologies used in front end and back end systems. EXPERIENCE

Paci c Gas and Electric Company July’15- Present

Sr. Business Analyst (Contractor) San Francisco, CA

Collaborated with cross-functional teams to de ne product priorities and road-map. Acted as a liaison amongst engineers, designers and business unit. Worked through all the phases of SDLC including feasibility analysis, elicitation of requirements, documenting the design speci cations, writing and validating test cases.

Created business requirements documents covering functional and non-functional requirements, use cases and test cases. Conducted end-user interviews, group discussions, brainstorming and JAD Sessions to gather requirements. Developed Requirements Traceability Matrix to plan and analyze business requirements.

Created UI documents, release notes, business process

ow and data model diagrams for new product features. Worked with the development team of GIS enterprise applications to create new product features as well as improve the existing ones. Validated the end product through User Acceptance Testing and signed-o on the functionality.

Managed multiple projects at the same time across di erent teams at multiple locations. Provided recom- mendations on the alternative solutions, project strategy and deliverable prioritization. Spearheaded the initiatives to identify and ll gaps in processes, identifying risks, proposing solutions and proactively looking for opportunities for system enhancements.

Health Access Solutions Jan’15- June’15

Healthcare Business Analyst (Contractor) San Francisco, CA

Worked in an Agile environment to develop a healthcare-related web and mobile application that allows patients access their health records and to interact and communicate with their healthcare providers, physi- cians and hospitals.

Acted as the UI/UX designer and developed high level design prototypes and low Fidelity mock ups and wireframes using Balsamiq for designing the user on-boarding process and the instant messaging, video and voice calling features.

Collaborated with unit management and senior leadership, as well as external stakeholders, to de ne business needs and operational procedures. Created work

ows and data diagrams to represent business processes.

Conducted requirement-gathering sessions to identify software functionality gaps and wrote detailed re- quirement speci cations in the form of Agile User Stories. Conducted meetings with the integration and business development teams to collect their feedback: defects/ issues/ bugs in the product and document them as user stories, use cases and other related documentation.

Served as the product representative in scrum meetings and assisted client-facing teams with the analysis and explanation of product functionality.

Smart IMS Apr’14- Dec’14

Business Analyst Plainsboro, NJ

Evaluated various over the shelf products for a sports gaming client to develop a CRM system by mapping the requirements to the product features. Recommended the optimal CRM solution after considering the goals/ objectives of the client such as low total cost of ownership and maintenance, extensibility and simpler integration.

Created business requirements documents, use case speci cations, functional speci cations, System Design Speci cations (SDS) and System Requirements Speci cations (SRS) documents. Developed high level design documentation capturing sequence diagrams, use case diagrams and collaboration diagrams using UML.

Conducted JAD sessions with subject matter experts, developers, scribes, designers and sponsors by acting as facilitator. Performed GAP analysis of business rules, system process

ows, user administration and requirements.

Developed, maintained and delivered documentation for application functionality in SharePoint as needed. Sannova Analytical Inc Aug’11- Mar’14

Analyst Somerset, NJ

Participated in the design and review of protocols, regulatory submissions and reports.

Facilitated and documented the scienti c content, its usage and business process standards.

Developed Standard Operating Procedures (SOPs) for performing IQs, OQs and PQs.

Developed and validated methods for Pre clinical and Clinical sample analysis.

Conducted Quality Control and Quality Assurance of all regulated study documentation including test methods, forms, SOPs, protocols, assay results and reports to ensure they are in compliance with GxPs and applicable FDA quality regulations such as 21 CFR Part 58 (Good Laboratory Practice-GLP), 21 CFR Part 50 (Good Clinical Practice-GCP), and 21 CFR Part 11 (Electronic Records/Electronic Signatures). PROJECTS AND ACTIVITIES

Human Computer Interaction (HCI) course by Coursera 2014 A 9 week long course that includes user analysis, need- nding, storyboarding, prototyping, heuristic evalu- ation, visual design, and various methods of user testing. Completed the course with Distinction. VisQo 2015

Mentored a team of 6 students from Rutgers Prep High School, NJ to create a question and answer web application. Helped with requirements gathering, UI/UX designing and creating prototypes. TECHNICAL STRENGTHS

Languages HTML, Javascript, C, C++, SQL, UML

Tools Salesforce CRM, Balsamiq, Adobe Photoshop, Adobe Illustrator, Sharepoint, Tableau, MS Visio, MS Word, MS PowerPoint, MS Excel, MS Project, Matlab, Trackwise, JMP EDUCATION

State University of New York, Stony Brook University, New York May 2011 Master of Science, Biomedical Engineering

University College of Engineering, Osmania University, India May 2009 Bachelor of Engineering, Biomedical Engineering

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