Resume

Name : Kaninika Mitra

Contact : acvb1w@r.postjobfree.com

240-***-****

Preferred

Location : Huntvalley

Professional Summary

Over 2 years of Technical Documentation experience in IT.

Conversant with all phases of Project Life Cycle including Requirement Gathering, Analysis, Design, Development, Testing, Software Quality Standards Implementation, and Change Management.

Skilled at writing technical information into clear, concise and simple-to-understand English.

Skilled at producing user manuals, training documentation, online help and system workflows.

Can work efficiently, either independently or in a team with minimal supervision, never missing a deadline.

Has experience in developing API documentation solutions

Proficient in word processing, graphic editing and page design.

Over 3 years experience in content creation for a variety of clients who require web content of topics like fashion, food, movies, travel, music and lifestyle

Effective leadership skills with good written, verbal communication and presentation skills. Self-motivated with result oriented approach.

Over 1 year experience of working in publication houses.

Conversant with editing stringer copies and assembling several news articles to create pages.

Technical Skills

Operating System

Documentation Tools

Windows 95/98/2000/2003/XP

Adobe FrameMaker 7.2/9

Adobe Captivate

Webworks

DOCX! (API Tool)

ePublisher

Notepad++

Visio

RoboHelp

SnagIt 7.0

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

HTML

Adobe Acrobat

Education & Certifications

•Master’s Degree in English

•Post Graduate Diploma in Mass Communication

Professional Experience

1. Creating web content for various clients

June 2012 – December 2015

Responsibilities

•Worked as a volunteer in content creation firm to write various types of articles pertaining to food, fashion, American law, and movie review

•Helped in the creation and translation of web content for some well known musicians

•Involved in researching the details related to the topics of the articles and writing them in concise and simple sentences

•Working on strict deadlines

Environment:

MS Office Suite

2. Novartis

November 2011- April 2012

Technical Writer

Responsibilities

•Client user guides to help users understand the workflow of an existing UI

•Coordinating with the development team for requirements gathering through demonstrations and presentations made by the application development team at onshore and offshore

•Was the senior technical writer leading a team and also reviewing other deliverables

•Interacting with the Development Team and Business Analysts at onsite and offshore

•Accessing the UI and also providing insights for value addition to doing away with redundancies

•Working with the MS Office suite to create presentations

Environment:

MS Office Suite

3. Invesnys Operations Management

July 2010-November 2011

Technical Writer

Responsibilities:

•Client Interactions for development of various documentation solutions.

•Coordinating with the development team for requirements gathering through demonstrations and presentations made by the application development team at onshore and offshore

•Was the senior technical writer leading a team and also reviewing other deliverables

•Interacting with the Development Team and Business Analysts at onsite and offshore

•Developing the User’s Guide using Adobe FrameMaker

•Creating Help files and ReadMe documents using HTML++

•Assisting in developing API documentation using class files and DOCX tool

•Developing Online Help using ePublisher, Webworks

Environment:

Framemaker, HTML++, DOCX, ePublisher, Webworks, Adobe Acrobat, SnagIT

4. Sears

March 2010-July 2011

Technical Writer

Responsibilities:

•Edited and cleansed online content to suit the client’s requirements

•Efficiently coordinated client interactions for all the development and updates

•Maintained work logs as specified by the client in order to have clarity of the project.

•Coordinated with the development team for requirements gathering through demonstrations and presentations made by the application development team at onshore and offshore

•Interacting with the Development Team and Business Analysts at onsite and offshore

Environment:

Client provided software, Clear Quest

5. Kolkata on Wheels

August 2009 -February 2010

Reported and sub-editor

Responsibilities:

•Reported special events of the city by gathering information on the same and compiling them to create a news-worthy story.

•Edited news articles submitted by stringers

Environment:

MS Word, Quark Xpress

6. The Statesman

December 2008-July 2009

Reporter and Sub-editor

Responsibilities:

•Reported special events of the city by gathering information on the same and compiling them to create a news-worthy story.

•Edited news articles submitted by stringers

Environment:

MS Word, Quark Xpress

Contact this candidate