Dawn Purvis

**** *. ******* ***** **

Unit **

Tucson, AZ 85742

480-***-****

acvasm@r.postjobfree.com

EXPERIENCE

Tim’s Toyota Center, P rescott Valley, AZ B ox Office / Customer Service Manager

AUGUST 2010 - DECEMBER 2015

Implemented marketing strategies based on knowledge of company objectives and market trends. Compiled comprehensive lists describing product and service offerings. Served as a link between management and entertainment by handling questions, interpreting and administering contracts and helping resolve work-related problems. Organized weekly sales reports for the sales department to track product success.

Tim’s Toyota Center, P rescott Valley, AZ C atering / Customer Service Manager

OCTOBER 2006 - JULY 2010

Consistently recognized by management for providing superior customer service. Worked closely with suite owners, vendors and the Arizona Sundogs management to produce effective catering and service needs. Created repeat business by developing long-term relationships with customers. Accountable for all staff development, budgeting and supply ordering. Managed and filled all inventory needs. Heritage Park Zoo, P rescott, AZ D irector

JANUARY 1998 - SEPTEMBER 2006

Managed team of over 50 employees and volunteers. Developed marketing and communication with potential donors and worked hand-in-hand with city staff. Defined strategy and business plan for continued development of non-profit rescue organization. Successfully oversaw development of new projects and exhibits.

Mile High Movers, P rescott, AZ O wner Operator JANUARY 1990 - DECEMBER 1997

Developed a company and ran all day-to-day operations, including but not limited to hiring, scheduling, client management, payroll and advertising.

EDUCATION

Arizona State

University, T empe, AZ

Business

Graduated 1985

Yavapai College,

Prescott, AZ A ssociate of

Arts

Graduated 1983

Gila Bend High School,

Gila Bend, AZ A ssociate

of Arts

Graduated 1983

SKILLS

Outstanding Customer

Service for 20+ years,

Fundraising, Hiring

Team Members,

Scheduling, Budgeting,

Client Relations,

Inventory, Marketing

and Communications.