MARY BETH WILLIAMS

**** ********** ****, **********, ** 46168 C: 317-***-**** acvapg@r.postjobfree.com Highly organized and detail-oriented sales and service associate with more than 20 years experience supplying thorough, organized administrative support to numerous executives. I go above and beyond basic administrative tasks and take on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Professional phone etiquette

Excellent communication skills

Works well under pressure

Excellent planner and coordinator

Appointment setting

Team building

Advanced clerical knowledge

Multi-line phone proficiency

Certified Medical Office Assistant

Administrative support specialist

Customer service-oriented

Flexible

Accurate and detailed

Human resource laws knowledge

Pleasant demeanor

Compensation and benefits

Accounting familiarity

Payroll

Invoice processing

Critical thinker

Employee training and development

Filing and data archiving

Management, 09/2012 to Current

BDH Management – Indianapolis, IN

Managed office supplies, vendors, organization and upkeep. Answered and managed incoming and outgoing calls while recording accurate messages. Greeted numerous visitors, including VIPs, vendors and interview candidates. Helped distribute employee notices and mail around the office. Maintained a clean reception area, including lounge and associated areas. Maintained a clean reception area, including lounge and associated areas. Warehouse, 11/2010 to 06/2011

Energeo Staffing – Plainfield, IN

Loaded products weighing up to 70 pounds onto trailers for delivery. Loaded and unloaded pieces into boxes for shipment. Moved freight, stock and other materials to and from storage and production areas and loading docks. Received, stored and shipped goods and materials.

Adhered to all requirements and regulations for interstate HAZMAT carriers. Stacked and transported all overstock to storage areas. Cleaned and maintained the warehouse in compliance with OSHA safety standards. Stacked and piled lumber, boards and pallets.

Picked up incoming stock and delivered materials to designated locations. Unloaded cargo from truck with hand trucks and pallet jacks. Divided cargo received by account number and intended location. Divided cargo received by account number and intended location. Stacked and stored pallets at the end of the shift to keep warehouse clean and organized. Operated PC and RF-based computer systems with a high level of accuracy. Swept floors and stored equipment at the end of each shift. Sales and service associate, 11/1998 to 07/2010

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

U.S. Postal Service – Camby, IN

Documented all customer inquiries and comments thoroughly and quickly. Processed cash and credit payments rapidly and accurately. Responded to all customer inquiries thoroughly and professionally. Referred unresolved customer grievances to designated departments for further investigation. Greeted customers in a timely fashion, while quickly determining their needs. Answered customer questions about product availability and shipment times. Accurately logged all daily shipping and receiving orders. High School Diploma: 1985

Decatur Central High School - Indianapolis, IN

Medical/Dental Office Administration: Medical/Dental, 1991 PCI - Indianapolis, IN

EDUCATION

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