Quincy Dominic, MBA

703-***-**** - acvapb@r.postjobfree.com

US Citizen

Public Trust

Technical Skills

Systems:

Windows 2000/XP/Vista/7/8/10/Server 2003/Server 2008/Server 2008 R2/Server 2012, Mac OSX, IOS.

Software:

Active Directory, Adobe Illustrator, Adobe Photoshop, Atlassian, Backup Exec 2012, DocAve, Enterasys, Drupal, Extra Putty, InfoPath, JIRA, MS FrontPage, MS Lync, MS Office, MS Office 365, MS Outlook, MS PowerPoint, MS Project, MS Word, MS SharePoint 2007/2010/2013/Online, MS SharePoint Designer 2010/2013, MS Visio, MS Visual Studios, Nintex, SQL Management Studio, Symantec Ghost, VMware, WordPress.

Professional Experience

GB Hawk

SharePoint Administrator/Developer

1/2015 – Present

Serve as a SharePoint Administrator/Developer for GB Hawk headquarters.

Served as a SharePoint Administrator/Developer for the Census Bureau.

Served as a SharePoint Administrator/Developer for the National Science Foundation.

Responsible for setting up web applications, sub-sites, web-parts, lists, and libraries for all our clients utilizing SharePoint.

Responsible for granting appropriate permissions to SharePoint for all our SharePoint users.

Responsible for keeping SharePoint patches/updates current.

Responsible for migrating GBHawk’s SharePoint 2010 farm into a 2013 farm.

Served as a member of the team that migrated a SharePoint 2010 farm, into a 2013 farm for NSF.

Main help desk analyst for all SharePoint related tickets for GB Hawk.

Responsible for creating, implementing, and repairing SharePoint workflows.

Serve as a Database Administrator for GB Hawk.

Serve as a weekly tester for Drupal webpages.

Co-Administrator for Atlassian Help Desk system; Monitoring, resolving, and closing user tickets are the key responsibilities.

Served as a Quality Assurance Analyst for the National Science Foundation.

LCG Systems

SharePoint Administrator

1/2013 – 1/2015

Head SharePoint Administrator for the National Institute of Aging (NIA).

Responsible for the installation, monitoring and maintenance of SharePoint 2010 Development, Staging and Production farms for NIA.

Responsible for setting up all appropriate permission settings to user accounts in SharePoint.

Coordinated, documented and led the semi-monthly SharePoint cumulative updates for all SharePoint farms.

Primary DBA for all SharePoint 2010 related farms. Duties include: Performing restores and creating backups of critical SharePoint related databases, creating SQL server maintenance plans, reviewing SQL server logs, monitoring mirror sessions.

Accountable for limiting all SharePoint related errors through Windows Event viewer, Elm Logs and the DocAve Administration tool.

Installed, planned and implemented DocAve software on all four SharePoint farms. DocAve is a third party SharePoint Administration tool.

Developed/updated the System Architect Diagram for all of NIA's SharePoint related farms.

Assisted in the review and improvement of critical IT Standard operating procedures for the Help desk team.

Assisted monthly in applying Microsoft patches to all NIA related servers. This included documenting patches applied, testing functionality, and restarting servers.

Primary Ghost (imaging) administrator for the help desk team. Responsible for creating Ghost boot disks, imaging laptops, and creating image files for the help desk team.

Secondary Server Administrator for NIA. This includes creating snapshots, troubleshooting server issues, monitoring key CPU metrics and migrating servers.

JTG Inc. (BAE Systems/Global Analysis)

IT Specialist

2/2011 – 01/2013

Lead facilitator for reviewing, validating, tracking, and ensuring the proper execution of IT service requirements for a federal contract-supporting client.

Responsible for identifying, researching and resolving technical problems for internal and external users. (Hardware failures, logon failures, local/remote connectivity/communication failures, and application failures.)

Responsible for managing a user support request database. Duties include prioritizing, assigning, and following up on user requests.

In charge of Responding to requests for technical assistance via phone and email in a timely fashion.

Responsible for recording all daily help desk transactions such as calls, Voicemails and Emails into the companies database using Microsoft Excel.

In charge of managing user accounts. (Resetting passwords and collecting confidential information from supervisors via email and telephone interaction.)

Assist in SharePoint administration with the senior administrator; this includes keeping reports current and uploading new documents into SharePoint weekly.

Responsible for providing advice and guidance to subordinates, and ensuring technical adequacy of work.

Responsible for writing, converting and uploading the topics discussed during weekly meetings.

In charge of generating monthly progress reports for the client. The reports examine monthly trends, statistics and usage rates of the client’s web portal.

Responsible for increasing the web sites page views, unique visits and user feedback using several different methods such as monthly newsletters, questionnaires and alerts.

Assist in Quality Assurance Testing with the Senior QA Analyst. This includes collecting data, testing processes and documenting errors.

Clovis Group

IT System Support (Internship)

10/2010-01/2011

Assisted in the implementation of Bullhorn; A database that allowed the recruiters easier access to important documents, resumes and client information.

Assisted with configuration, data entry and auditing in the bullhorn database system.

Assured that Information and documents transferred from QuickBooks, Microsoft Excel and hard copies were stored correctly in the Bullhorn database.

Generated weekly reports using Microsoft Excel. The weekly reports recognized progression made by the recruiters throughout the week.

Conferred with staff, users and management to establish requirements for new system modifications.

Responsible for staying current with system changes and updates to the systems.

Technical writer for simple instructional documents for the recruiting and IT team.

Certifications

Learn Smart: SharePoint 2010 Administration (May 2013)

Awards & Rewards

(JTG Inc.) Received a BAE Chairman’s Bronze Award for 2012. The award recognizes the innovation and hard work contributed to the DHS project (2012).

Education

Masters in Business Administration

University Of Maryland University College – Adelphi, MD (2015)

Bachelors of Science in Information Systems

Virginia Commonwealth University – Richmond, VA (2010)

Relevant Coursework

Database Systems, Intermediate Programming, System Analysis & Design, Business Information Systems, Introduction to E-Business Technology, Organizational Behavior, Organizational Communication, Business Process Reengineering, Fundamentals of Data Communication, Information Engineering, Introduction to SAP, Projects In Information Systems, Managing Projects Operations Information Systems.

Contact this candidate