Summary

Experience

Education

SHEVONN SHEPHERD

**** ******** ***** ***. **, Huntsville, AL 35816 C: 256-***-**** acvagp@r.postjobfree.com Accomplished Advocate/Analyst with a solid history of achievement in program evaluating and operational performance. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include information assistance, client assessment and communication skills.

Independent Contractor Feb 2011 to Aug 2015

Norton Norris Inc. Tactical Enrollment Management - Chicago, IL Travel Southeastern region performing tactical management; evaluating college recruitment programs

Analyze and evaluate operational performance of collegiate institutions Conduct assessment surveys to generate reports for analysis of programs Compare compliance standards of institutions on more than 30 qualitative criteria; analyzing market trends

Test ethical practices of college employees to increase enrollment Use computers for various applications, such as database management or word processing. Outstanding interpersonal and organization skills. Front Desk Agent Jun 2009 to Jan 2010

Holiday Inn IHG Hospitality Group - Homewood, Al

Maintain and record guest's accounts, acquired charges and process payments Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.

Review accounts and charges with guests during the check-out process. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

Behavioral Aide May 2008 to Aug 2008

Diverseness Services-A For Profit Social Service Organization - Birmingham, Al Assist Social Workers with progress notes and incident reports Shadow Social Worker in group facilitating

Help teach life skills to transitioned teens and children in foster care Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.

Transport and accompany clients to shopping areas or to appointments, using automobile.

Keep records or prepare reports for owner/management concerning visits with clients.

Bachelor of Arts, Social Work May 2010

Miles College - Fairfield, Al

Social Work