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Customer Service Technical Support

Location:
Spring, TX, 77373
Salary:
40,000
Posted:
June 18, 2016

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Resume:

Ruben A. Gutierrez

**** ****** ***** ***** *******, TX 77066

832-***-**** acva4n@r.postjobfree.com

Warehouse Material Handler

Versatile professional with extensive experience in warehouse operations, manufacturing, logistics, and customer service. Proven ability to manage multiple complex tasks simultaneously. Effective leader and team builder. Extensive knowledge of warehousing and supply chain operations. Highly ethical and organized with reputation for going the extra mile to achieve corporate success. Valued team leader, member, and resource.

Warehouse Operations

Customer Service

Logistics

Technical Support

Staff Management

Scheduling

Inventory Management

Multitasking

Problem-Solving

MS Office Suite

Computer Operations

Bilingual: English, Spanish

Professional Experience

WALMART, New Caney, TX 2003 – 2015

Yard Driver

Relocate 53 foot trailers from warehouse dock doors to assigned location in the yard

Direct customers to proper lines and dock assignments

Assist with general warehouse in transportation operations

Certified power equipment operator for: yard truck, forklift: RCs, RRs, and PEs

• Warehouse operations: Order Filler, Material Handler, Loading/Unloading Materials,

Quality Control for Inventory, Shipping/Receiving Materials.

• Software: Cetrix (GLX, YMS), Windows.

UBER PARTNERS INC. 2014 - Present

TNC Driver

• Passenger transportation

• Customer Service

COUNTY LINE RESTAURANT, Houston, TX 1998 – 2012

Assistant Manager

Oversaw daily restaurant operations, including opening and closing, and staff scheduling

Directed inventory control operations and purchasing

Responsible for customer relations

Supervised store deliveries and catering operations, including equipment scheduling and maintenance

DYNAMIC INFORMATION SYSTEMS, Beaumont, TX 2002

Senior Computer Technician

Provided technical support to small and medium-sized businesses

Performed maintenance, repair and upgrades for workstations, laptops, and peripherals

Developed and implemented targeted monthly maintenance plans

Diagnosed complex issues and provided appropriate solutions

COMPAQ COMPUTER CORPORATION, Houston, TX 1994 – 2002

Assembly Line Coordinator/Computer Technician

Supervised 25 technicians on a high technology electronic assembly line

Assembled Proliant servers and furnished service in support for all Compaq Presario modules

Installed and configured computer software to meet customer requirements

Conducted product testing and inspection prior to shipment



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