SHANTELLE MARIE FERGUSON

**** ********** *****, ***********, **** 43081 acv9gb@r.postjobfree.com 614-***-****

Professional Summary

A highly motivated individual who excels in a high volume work environment. Outstanding interview skills enhanced by a social work and criminal justice background. Ability to identify the right talent and train recruiters on successful recruiting and retention practices. Excellent management, interpersonal communication and teamwork skills. Skilled at matching the right talent with the right client. Steady growth in revenue and very high customer satisfaction ratings. Even though a great deal of my hiring has been in healthcare, I also have extensive knowledge in recruiting all occupations. If you have the core skill set of recruiting, it does not matter what kind of professional or position you are looking for. The skill set transfers over to any field for which you may be employed to fill. And that describes my confidence in handling anything that comes my way. I simply just enjoy it!

Technical Skills

Management, Coaching, Leadership, Compliance, Trainer, Medical Terminology, Human Resources, HR policies, Marketing, Scheduling, Team Building, Critical Thinking, Employee Benefits, High volume recruiting, Interviews, HIPPA, OSHA, Social Media, Customer Service, Career Fairs, and Consulting

Employment History

BrightStar Care- Healthcare and Travel Resource Manager – Columbus, OH

Current position- Hired to develop hospital division and vendor management. Full cycle recruiting, on boarding, consultant for travel nursing development, hiring decisions, PRN staffing, and facility account management. Revenue increase more than 50%/weekly since hired for staffing division as well as, setting company records on revenue working solely as a1 person department. Currently seeking a new position due to organizational changes and new ownership.

Contract-Ohio Business College Hilliard, OH 05/2015- 3 month contract

Admissions Recruiter –Contract Position

Advise students on the course selection, progress toward graduation and educational decisions. Facilitated career fairs and college open houses

Provide accurate and timely responses to student inquiries via telephone, email and in person while assessing applicant’s qualifications and objectives.

Maintain a high level of productivity to meet and exceed established admissions objectives.

Record information into school database and follow-up with applicants to update status and answer questions.

Perform tours for prospective students and interact with instructors and staff.

Introduce applicant to enrollment process and financial aid advisor

Academy Medical Columbus, OH 11/2013 – 04/2015

Recruiting Supervisor/Account Management

Conducted and created medical contracts for new and existing clients including Ohio Health, Mount Carmel and Mary Rutan Hospital

Communicated with upper-level management and staff on open requisitions

Conducted orientations, tested, coached and counseled candidates for a variety of medical positions including temporary, temporary to permanent, contract, and direct hire

Trained and guided new recruiters on effective recruiting techniques and retention

Healthcare Companies Columbus OH

04/1998-04/2013

Corporate Recruiter - HR Recruiter

WINNER OF COMPLIANCE AND QUALITY ASSURANCE AWARD

Maintained responsibilities as a senior recruiter for Cross Country Staffing, Supplemental Healthcare, Home Care Network, Medical Staffing Options and MSN.

Utilized all available candidates through the use of targeted sourcing, constructed searches, data mining, target advertising, and other creative recruitment practices.

Acted as a main point of contact for hospital clients for contract management, new business orders, and candidate submission and maintained 80+ nurses nationwide on three month contracts

Managed all aspects of candidates on contract including facilitating interviews, pre-screening, offer management, compliance, hiring and termination decisions, housing and payroll

Handled contractual problems for the candidate and the client and negotiated extensions.

Developed new travel and local business for per diem accounts

Trained new employees on effective recruiting and retention techniques

Acted as a consultant for the top Ohio Company in nursing placements and developed a travel nursing division for the company

Education

The Ohio State University Columbus, OH Bachelor’s Degree in Criminal Justice

Additional Experience: I worked at the Franklin County Prosecutors office full time while attending classes on a full time basis at Ohio State. My role was a Prosecutor Liaison for Franklin County Childrens Services in cases of abuse, neglect, and dependency. I enjoyed this role for many reasons which mainly included the protection of children and finding safe environments for these children to thrive in. My social work background has created a passion in me to assist those individuals that need are help including children, the homeless, domestic violence victims, and military veterans, disabled or not.

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