Willis L. Killebrew

Phone: 786-***-****

acv8vp@r.postjobfree.com

Abilities: Hard working, highly motivated team player, with over 20 years experience mechanical maintenance, Auto body Technician, Customer service 10yr Telemarketing, technical support and Management, MSWord, Outlook, Quick Books, Excel, POS systems,

Accounts Receivable, Power Point and typing (70)wpm.

Employment History:

04/2015 – Present Uber Driver

Position: Driver – Pick up clients and take them to their desired locations, give them great customer service.

12/2013 - Present Liberty Tax Service Cutler Bay, Fl

Position: Manager/Tax Preparer - Accurately prepare Clients returns in a timely manner. Process credit card payments and handle cash received from clients for the purpose of paying fees. Called clients that had been put into collections for fees. Make sure all employees are following procedure. Set schedules for employees and prepare payroll. Give quality customer service to all customers.

09/2012 –09/2013 Copacabana Night Club and Restaurant Homestead, Fl

Position: Manager/Head Cook – Properly prepared food for customers at correct temperatures. Set up events and managed employees.

07/2011 – 08/2012 Cheese Burger Baby South Beach, Fl

Position: Manager/Head Cook - Prepared food for customers, Managed 10 employees, Handled all monies received in and took account for all monies going out, Open and closed restaurant, took inventory for all beverages and food and handled all orders.

08/2009 - 04/2011 AMMCO Homestead, Fl

Position: Service Technician/Parts Orders –Use Diagnostic tools to solve transmission problems, ordered parts, performed 2 and 4 wheel alignments. Changed various parts on vehicles.

03/2009 – 08/2009 Renaissance Hair Salon Homestead, Fl

Position: Barber – Treat and cut hair to customer’s satisfaction

04/2009 – 07/2009 Storage America Homestead, Fl

Position: Customer Service – Process cash, credit card payments and invoices. Make calls to clients concerning their bills payments. Help clients decide which unit would be suitable for their belongings in which they planned on storing. Rent trucks to clients, park trucks in their proper place when they return. Input customer’s information into computer system, sell locks, boxes and other items to clients that will help them in moving or storing items.

06/2007 – 04/2008 Tire and Rim City Tampa, Fl

Position: Sales Manger/Repair technician – Customer service, rim and tire sales, answer phones. Calling clients to let them know that their product has arrived. Inputting client’s info for future contacting using QuickBooks and other programs. Repair vehicles, mount and dismount tires for new or used tires. Repair brakes, put on kits and accessories. Manage 6 employees, take care of payroll and open and close store.

09/2006 – 02/2007 Omnipresent Tampa, Fl

Position: Telemarketer – To call potential client interested in purchasing magazines at wholesale prices.

08/2005 – 08/2006 Chop Shop Queens, NY

Position: Barber – Treat and cut hair to customer’s satisfaction

09/2002 – 12/2004 Cellular Island Brooklyn, NY

Position: Sales Manager - Directly supervises and coordinates activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, inventory and personnel work, in addition to supervisory duties. Trouble shoot, master reset and activate T-Mobile AT&T Sprint cellular service. Operate customer service station.

02/2001 - 04/2002 Dept. of Finance Brooklyn, NY

Position: Data Entry/Admin. Asst. - Input data pertaining to client’s payments, send files to judges for reviewing, answer all incoming calls, make outgoing calls to clients in collection, and handle incoming mail.

05/2000 - 02/2001 Dept. of Vidal Records Brooklyn, NY

Position: Data Entry/Admin. Asst. - Processed birth and death certificates, made corrections for clients on birth/death certificates. Receive payments for documents.

07/98 - 04/2000 Dept. of Correctional Health Service NY, NY

Position: Data Entry/Admin. Asst. - Input confidential information pertaining to inmates Health.

Education History:

04/1993 John Jay received general equivalency degree

05/1995 Cook County College received 18 month computer programming

04/2005 ADI received Master Auto body Technician Degree

07/2011 Certified Food Safety Manager

12/2013 Certified Tax Preparer

08/2014 Advanced Excel Certificate

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