Dalia Figueroa

*** ****** **.

Bellmawr NJ *****

856-***-****

Email: acv8s1@r.postjobfree.com

Objective:

To obtain employment where I am able to utilize my skills and experience for the development of the company. I enjoy working with and around people as well as helping maintain a pleasant working environment. I believe that team work can provide a good environment for both co-workers and the employer all while completing expected duties of the job.

Skills:

My skills include the uncanny ability to multitask effectively as well as excellent problem solving skills with the ability to communicate complex transactions and technical issues to non technical internal and external clients. I am an effective and proficient team leader with excellent collaboration and communication skills. I also obtain the ability to motivate employee engagement and team building. OSHA and CPR certified. I am trained and skilled in medical lab, medical administration as well as production and Quality assurance. I am Bi-lingual. I can speak, read, and write in both English and Spanish. I am also proficient in appointment setting and customer service. I am excellent at assisting my patients and clients with their ADL’s. I have experience in Insurance verifications and filing and obtaining reports. I also obtain experience in completing new employee hire paperwork.

Education:

6/2000 Camden Catholic High School Camden, NJ

High School Diploma

08/2004 Camden County College Blackwood, NJ

Computer Science Certification

01/2005 Cittone Institute Cherry Hill, NJ

Medical Assistant Certification

Employment:

05/2002-6/2006 Windspeed Logistics Barrington, NJ

Duties included Completing New employee paperwork for new hires, inventory, appointment setting, completing and turning in payroll and processing transactions.

08/2004-08/2006 Braun Medical Cherry Hill, NJ

Production Aide duties included but were not limited to analyzing current work methods ensuring that departments maintained workflow as well as trained new employees on new method. Assuring customer orders left facility in a timely manner and assisting department management with targeted objectives and schedules. I helped with production when needed.

08/2000-07/2009 Comcast Cable Voorhees, NJ

Customer Account Executive. My duties included but were not limited to providing the highest level of customer service to Comcast customers. I am skilled in interactions with consumers by phone and in person, trouble shooting and multi-tasking. I was trained and utilized problem solving in areas of technical support as well as conflict resolution with irate customers. I am skilled in high speed internet, accounts, and provided analytical thinking abilities to obtain key info to resolve complex customer issues.

3/2010-Present Care For You Plus Cherry Hill, NJ

Certified Home Health Aid my duties are to assist patients with activities for daily living, medication administration and transporting to and from appointments. Depending on patients plan of care my duties can range from assistance in nurse visitation, vitals, laundry and a host of other needs that they may require but are unable to provide for themselves due to disability or health concerns.

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