Professional & Leadership Experience
Goddard Riverside Community Center Jun'07-Present
Office Assistant/ Counselor
Accounts receivable
Accepted cash and credit payments
Processing enrollment papers
Filed documents upon request
Liaised with community leaders and political offices
Recorded attendance and nutritional data for reporting to program director
Performed additional office administrative duties upon request
Assisted children with developing study skills
Interact with Elementary and Middle school age children
Blue Apron May '15- Sept '15
Customer Service Representative
Provide customers with help and answers to any questions regarding food deliveries
Manually refund blue apron account holder
Answer emails & phone calls regarding free trials, food ingredients, payments, delayed refunds, accounts holds, etc.
Refund payments to blue apron account holders
Deactivate Accounts & reactivate accounts
Cancel weekly shipments manually
Columbia University Mailman School of Public Health Jan ’15 – May ‘15
Intern
Provided administrative support to University institute’s financial manager
Prepared various financial projects and documents to be reviewed
Maintained office supplies, created client portfolio documentation and acted as relief Receptionist
Executed data entry, document filing, revisions, distribution and finalization
Outreach to donors in public and private sectors
SUNY Canton College of Technology Aug ‘14-December’14 Tour Guide
Managed, scheduled, coordinated tours of college campus
Provided detailed information, suggestions and referrals for potential students
Assisted with various office duties
Interacted and presented SUNY Canton to new faculty members and families
Harlem Children Zone Nov '11- Aug ’13
Teacher Assistant/Counselor
Tutored students in 1st – 5th grades
Handled accounts payable and data entry duties
Monitored students’ progress by discussing areas of concern and devising more effective methods to help with development
Assisted in the planning of weekly meetings by creating discussion topics for each age group
Interacted with parents and reported students’ daily activity
Professional & Leadership Experience
SUNY Canton College of Technology Dec 2016
Bachelors of Healthcare Management
SUNY Canton College of Techology May 2012
Health Science Career Studies Certificate