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Customer Service Data Entry

Location:
New York, NY
Posted:
August 19, 2016

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Resume:

Professional & Leadership Experience

Goddard Riverside Community Center Jun'07-Present

Office Assistant/ Counselor

Accounts receivable

Accepted cash and credit payments

Processing enrollment papers

Filed documents upon request

Liaised with community leaders and political offices

Recorded attendance and nutritional data for reporting to program director

Performed additional office administrative duties upon request

Assisted children with developing study skills

Interact with Elementary and Middle school age children

Blue Apron May '15- Sept '15

Customer Service Representative

Provide customers with help and answers to any questions regarding food deliveries

Manually refund blue apron account holder

Answer emails & phone calls regarding free trials, food ingredients, payments, delayed refunds, accounts holds, etc.

Refund payments to blue apron account holders

Deactivate Accounts & reactivate accounts

Cancel weekly shipments manually

Columbia University Mailman School of Public Health Jan ’15 – May ‘15

Intern

Provided administrative support to University institute’s financial manager

Prepared various financial projects and documents to be reviewed

Maintained office supplies, created client portfolio documentation and acted as relief Receptionist

Executed data entry, document filing, revisions, distribution and finalization

Outreach to donors in public and private sectors

SUNY Canton College of Technology Aug ‘14-December’14 Tour Guide

Managed, scheduled, coordinated tours of college campus

Provided detailed information, suggestions and referrals for potential students

Assisted with various office duties

Interacted and presented SUNY Canton to new faculty members and families

Harlem Children Zone Nov '11- Aug ’13

Teacher Assistant/Counselor

Tutored students in 1st – 5th grades

Handled accounts payable and data entry duties

Monitored students’ progress by discussing areas of concern and devising more effective methods to help with development

Assisted in the planning of weekly meetings by creating discussion topics for each age group

Interacted with parents and reported students’ daily activity

Professional & Leadership Experience

SUNY Canton College of Technology Dec 2016

Bachelors of Healthcare Management

SUNY Canton College of Techology May 2012

Health Science Career Studies Certificate



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