Linda Garcia Styler

*** ********** ******, **** *******, Fl 33460

561-***-**** Email: acv7y7@r.postjobfree.com

Qualifications

Well developed planning and organization skills. Coordinate and implement new departmental operations and procedures, including staffing, training and supervising employees. Proven ability to assume responsibility and work productively under time limits and pressure. Effective communicator, work well with individuals on all levels of organization. Twenty plus years experience in banking industry.

Work Experience

First Choice Credit Union, West Palm Beach, November 2015 to Present Member Service Representative II

Assist Members’ via Call Center and/or in Lobby with daily troubleshooting concerns. A lot of emphasis on lending from origination, processing, credit decisions, and funding loans. Pre qualification based on credit score, Debt to income, Length of Employment, Loan to Value,etc. “Not one loan is the same as another” Can’t be always a black and white thinker need some grey area, when it makes sense, and make the decision. Always looking for the strong or positive reasons to say “YES” instead of always looking for the reason(s) to say “NO” Tropical Financial Credit Union, West Palm Beach, December 2014 to November 2015 Teller

Assist Members’ with daily transactions, complex, CTR’s SAR’s, Provide excellent customer service.

First Bank of the Palm Beaches, West Palm Beach, 2007 to January 2014 Customer Service Representative (Lead)

Provide exceptional customer service, adhering all cash controls while performing cash handling, balance of customer transactions and the main cash vault daily, (Federal Reserve) Execute all outgoing and incoming wire transfers via Federal Reserve, ACH transactions, daily NSF reports, collection, past due and write offs. Inventory control of all monetary instruments, performed monthly audits. Oversaw branch operations in absence of supervisor, opening and closing procedures assist all levels of bank management to adhere all policies and procedures followed. Open new accounts daily, completed transactions accurately and in a timely manner. Ensure all documentation and maintenance is accurate and kept in files or scanned. Handle incoming/outgoing calls with proper phone etiquette, very professional and always going the extra mile for clients’ needs/concerns/requests. Cash management, online banking, bill pay enrollment, support, training via on site.

1st United Bank, Lake Worth, June 2006 to July 2007 Cash Management Coordinator

Coordinate all business and personal online banking, bill payment setup, support and maintenance. Training via on site for clients’ cash management product. IRA reporting, end of year, RMD met, branch support, customer files maintained. Coordinate projects with other backroom departments as well as mangement.

First Choice Credit Union, West Palm Beach, Fl April 2001 June 2006 Assistant Member Services Manager

Lending experience from origination, processing, credit decisions, and funded loans. Marketing and sales initiatives while using good ethical judgments. Provide training, supervise employees, and interact with all levels of management. Develop, review and deliver reports, as well as work schedules to ensure coverage.

Education:

Forest Hill High School, West Palm Beach: High School Diploma University of Lending, Chicago: Certificate of Achievement/Bilingual (Spanish)