Jay Richard

Baton Rouge, LA

225-***-****

acv7rs@r.postjobfree.com

Employment Objective

I am Senior-level professional seeking full-time employment as a Quality Assurance Manager (or similar role). I desire to drive the company’s QA efforts utilizing my extensive background in quality management and regulatory compliance matters.

Summary of Background

Track record for directing and implementing quality management systems, identifying issues and recommending interventions. Skillful at creating policies and procedures for adherence to quality, safety and environmental initiatives. Adept at performing quality system internal audits.

Proven ability to oversee adherence to government regulations and best practice industry standards. Highly proficient manager with abilities to orchestrate completion of multiple projects simultaneously, achieving all schedule and budget expectations.

Strong leader with ability to establish productive relationships with senior managers, production/manufacturing staff, and government inspectors, as well as building talented, motivated teams. Adept at identifying and reporting trends in quality system operations through statistical analysis and other quality tools.

Summary of Qualifications

Quality Assurance/ Quality Control – proven track record at managing site-wide QA/QC efforts as applicable to environmental and process sampling, laboratory data integrity, document control, records management and system performance auditing.

Quality Management System Compliance - Hands-on management and implementation of ISO 9001 quality system procedures including all aspects of quality auditing, corrective / preventive actions, procedure development, demonstration / documentation of continual improvement and the management review processes.

EH&S Management Systems Compliance - Direct experience in spearheading corporate efforts for Responsible Care Management Systems (RCMS) implementation through administration of personnel training, creating policies and procedures and performing management system audits.

Staff Training/Development - Skill in training and certifying staff on Quality Management System requirements, new employee quality orientation and Environmental / Safety Management Systems.

Customer Service - Experience at providing technical assistance to customers with regards to product performance expectations, product selection / product applicability in response to customer complaints and customer inquiries regarding product efficacy.

Trend Analysis - Adept at identifying and reporting trends in quality system operations, preparing reports, graphs and other documentation for reporting to other members of management team.

PROFESSIONAL EXPERIENCE

GULF COAST ANALYTICAL LABORATORIES; 2/2015 thru 5/2016

Quality Assurance Manager

Managed the company’s Quality Assurance Department to ensure compliance to ISO 17025:2005. This effort included the management of the lab’s Proficiency Testing program, document and data control, internal audits, external audits and management reviews.

Accomplishments

I created and managed an effective Corrective and Preventive Action System and helped the company achieve and maintain regulatory agency accreditations in multiple states (Louisiana, South Carolina, Florida and many more).

SNF HOLDING COMPANY; 11/1997-5/2013

Quality Assurance Manager

Directed quality assurance operations at chemical plant with 1K+ personnel, including hands-on implementation of ISO 9000 quality management system. Analyzed statistical trends utilizing lab data and created / developed reports with observations and recommendations for improvement. Represented company during customer audits, quality audits and promoted a quality culture within plant environment.

Accomplishments

Attained customer satisfaction/approval rating of 90+% through direct contact with customers in providing technical assistance/support related to product quality and efficacy issues. Implemented and maintained customer complaint management system to effectively track and respond to problematic trends.

Orchestrated numerous enhancements to ISO 9001 quality management systems. Generated 50+ system improvements in lab, production and maintenance by conducting internal audits and distributing reports.

Regulatory Compliance Manager

Directed regulatory compliance operations at two chemical plants, demonstrating knowledge of and ensuring compliance with OSHA, EPA, and ISO 9000 standards and requirements. Performed internal audits and provided technical assistance to plant managers.

Accomplishments

Spearheaded implementation of ISO 9000: quality system at four chemical plants sites located in three states, completing 100+ improvements to systems, policies, and procedures through performance of required internal quality audits and management reviews. Consulted regularly with site coordinators in regard to issues related to quality, environmental, and safety compliance.

Lead implementation and maintenance of regulatory compliance efforts at two chemical manufacturing plants in Mississippi and Louisiana, serving as primary point-of-contact with all regulatory agencies, related to permitting, reporting requirements, hazardous chemical releases, and compliance inspections. Facilitated operations related to environmental health and safety initiatives necessary to demonstrate compliance with EPA and OSHA requirements.

Implemented correspondence with federal and state regulatory agencies regarding NPDES permitting and compliance issues, SARA Title III, and RCRA. Developed and maintained waste profiles, hazardous and non-hazardous, and compiled record of no fines or administrative orders.

OCCIDENTAL CHEMICAL CORPORATION (OxyChem)

12/1985 – 08/1996

Quality Control Laboratory Supervisor

Responsible for supervision and oversight of 10 laboratory technicians involved with quality control lab activities. Management and statistical analysis of lab-generated data. Served on various multi-disciplinary quality improvement teams and task forces whose efforts were on problem resolution to various plant quality problems through investigative work and troubleshooting.

Quality Control Laboratory Technician

Responsible for routine and non-routine QA laboratory functions, including sample analysis utilizing various specialized analytical equipment: Gas Chromatography, Liquid Chromatography, Spectrophotometry and Respirometry (Wastewater Treatment). Strong emphasis on wet chemistry and physical testing (Standard Methods for Analysis of Water and Wastewater), Quality Assurance / Quality Control procedure development and implementation and data analysis.

EDUCATION

Bachelor of Science in Biological and Environmental Sciences

McNeese State University - Lake Charles, LA

Graduated: 1983

21 Semester Hours toward Master's Degree in Mathematics (Statistics)

McNeese State University - Lake Charles, LA

1989 thru 1996

SPECIALIZED TRAINING

ISO 9000 Lead Auditor Training

ISO 14001/RCMS Lead Auditor Training

COMPUTER SKILLS

Microsoft Office Suite (Word, Excel, Access and PowerPoint)

TRAINING

ISO 9001:2000 Internal Auditor Course (DNV)

ISO 9001 Lead Auditor Course (BSI - RAB Accredited)

ISO 17025:2005 Internal Auditor Training Course (Perry Johnson Laboratory Accreditation)

EH&S Auditing Course (Government Institutes)

RC14001/RCMS Lead Auditor Course (Verrico Associates RAB / BEAC Accredited)

ISO 14001 Lead Auditor Course (AQS Management Systems - RAB Accredited)

ISO 14001 EMS Implementation Course (Government Institutes)

ISO / RC14001 Internal Auditor Course (DNV)

Contact this candidate