Profile “There is always a way” is my motto.

Experienced in Event Marketing, Social Media, Business Plans and Branding

(recommendations and examples upon request).

Have good presentation skills and Deck writing (examples upon request). Specialized in problem solving from a creative approach. Having travelled around the world and working in different environments, I have attained well rounded skill set, my Key Skills being Adaptive, Aware and Task Oriented. Awarded ‘The Best Graphic Designer’ – 2008, by St. Joseph’s College of Commerce, Bangalore, India.

AEGON – selected among very few, as part of a project involving experienced members for cross department training, support and processing. IBM – Client satisfaction reports 100% during my term of employment. Toronto, CA

Marketing & Social media for RBC Mental Health Symposium at Seneca, March – May 2016. Work: Goodie Bags, Eventbrite, Twitter, Audience development & engagement, Budgeting. Market place logistics for Festival & Events Ontario Conference, March 2016. Work: Vendor support, coordination, checks.

Social Media & On-site support for NBA-All Stars CSFX conference 2016 By T1. Work: Content curation, Research, Profiling, Organizing, Mic runner/Announcer. Seneca College Head of Research Committee Feb 2016 for Markham Chinese Festival. Work: Event Planning, Surveying, Feed back, Creating database & records, Photography. Auditing and Research for TAVES Consumer Electronics Show, Nov 2015. Work: Creating Surveys, Area auditing, Attendance, Layout checks, recommendations. Event Photographer for Bloor Street Entertains, CANFAR Nov 2015. Work: Event location coverage and after party.

Experience Technical Support, IBM, India – March 2014 - August 2014 Complete IT support for client DOW chemicals Globally. Backlog checks for the account, maintaining service delivery and quality. Coordinating with internal departments and 3rd party service providers. Probing and identifying issues.

Reynold

Lobo

acv77w@r.postjobfree.com

+1-416-***-****

www.reynoldlobo.com

ca.linkedin.com/in/

ReynoldLobo

Volunteering

Experience

Achievements

Rapport building with clients and taking case ownership. Customer Service Representative, AEGON, UK – October 2012 - August 2013 Maintaining excellent customer relationship with new business and premium clients. Processing Quotations, Group/Batch processing, Back-logs. Account management and Quality Checks.

Answering/resolving queries from Helpdesk, policyholders, IFA’s and corporates. Liaising with clients for missing information.

Customer Service Representative, The Co-operative Food, UK – October 2011 - April 2012 Resolving customer queries.

Organized products and availability checks, using Stock management system. Built strong customer relationship and rapport.

Business Development Officer, Emmanuel Constructions Pvt. Ltd. – September 2008 - 2009 Conducted International Marketing, Communications and Event Sponsorships Market research and after sales feedback, for product development. Working alongside agencies for Print Media and Ad space contents. Researching new technologies.

Education Seneca College, Toronto, Canada – Event Marketing, May 2016. Skills Event Design, Planning, Sports and Sponsorship management, Audience development. Seneca College, Toronto, Canada – Marketing Management, May 2015. Writing Decks for Harvard Business Cases, Creative Briefs, Social Media Analysis Anglia Ruskin University, Cambridge, UK – Masters Of Science in Management, May 2012. Specialization in Operations, Behaviour targeting, Marketing fundamentals, Case studies. St. Joseph’s College of Commerce, Bangalore, India – Bachelors of Business in Management, 2008.

Pre-MBA related content.

Technical HootSuite certified, WordPress, Presentations, Deck Writing, PEGA, Excel, to name a few. Skills