CIO Director of IT Director of Infrastructure Director of IS

PROFILE

A dedicated bilingual professional with over nineteen years of experience in the Information Systems and Technology fields and 13 years’ experience in the non-profit space, specializing in Disaster Recovery, Records Management, Vendor Management, Infrastructure Design, Project Management, Network Management, Hardware and Software Support. Seeking to secure a position in a progressive technology oriented organization which will provide challenges and opportunities for professional growth and advancement while leading strategic planning efforts and administrative computing, permitting the opportunity to provide management and leadership of all matters associated with information systems and technology.

Areas of Expertise

IT Operations Information Systems Management Records Management Project/Program Management IT Infrastructure Design IT Strategy Network Administration Process Optimization Change Management Team Leadership Vendor Management Technology Deployment/Migration Needs Assessment Cost Control Office 365 VMware vCenter Citrix Provisioning Services (ODDS) Aruba Wireless Networks Double Take BrightStore Backup Solutions Equalogic SAN Overland NAS Dell and Overland Tape Libraries Sonicwall and Watchgard Firewalls Comprehensive Academic Management System Knowledge of financial management, and cost accounting systems Provision of quality supervisory leadership Sound strategic management skills Expert in disaster recovery methods and techniques.

PROFESSIONAL EXPERIENCE

Baptist University of the Americas (BUA) 2002 - present

Director of Information Systems/Records Management Officer, Vice-Chair Nominee for Capital Campaign

Planned and managed projects as large as $400K

Developed detailed implementation, migration and test plans

Negotiated contract with Three Rivers Systems for CAMS (Student Information System)

Implemented CAMS database

Deployed five portals for CAMS

Migrated Blackbaud Student Information System to CAMS Student Information System

Managed vendors and budget of $400,000

Migrated Windows NT4.0 Server Environment to Windows 2008 Server R2

Negotiated disaster Recovery contract with ILAND

Negotiated contract with Barcom for phone warrantee and network support personnel

Implemented fiber backbone for university increasing productivity

Implemented private cloud for Staff and Faculty

Migrated 99% of Datacenter to a VMware virtualized environment creating 15K in savings per year

Designed and implemented disaster recovery system that reduced time to data while centralizing backups and reducing backup window

Improved system uptimes through proactive monitoring, change management practices.

Migrated firewall from Watchguard to Sonicwall

Migrated unmanaged switch environment to a 10GB managed switch environment

Implemented scanning system at zero cost to the university while integrating with current student information systems

Migrated from hosted email system to Live@edu email system then to office 365 (now in the cloud) generating $30k in savings per yr.

Implemented Citrix Provisioning Services with thin clients using “On Demand Data Steaming” (ODDS) with a savings of 30K.

Negotiated contract for Fiber, Wireless, Internet and Cable TV for university delivering $14K per yr. in revenue.

Implemented Maxxvault scanning solution for document archiving at zero cost increase for university (a value of $8400.00/yr.)

Implemented Printing Accounting System recuperating $6K in costs annually

Supervised five direct reports and four indirect.

Migrated analogue telephone system to IP/Hybrid system with a savings of 30k

Implemented Application, Student, Faculty, Alumni portals

Provided information systems strategic management for university

Implemented SharePoint Intranet

Attend capital campaign training sessions, contact fellow staff members and potential donors to inform them of capital campaign efforts, attend capital campaign dinners, and follow up with potential donors.

Consultis Information Technology, San Antonio, TX 05/02 – 11/02

Network Administrator

Provided Network Consulting Services generating revenues of 20K

Led design and implementation of Active Directory

Led design and implementation disaster recovery increasing data recovery while minimizing risk

Managed LAN/WAN security

Implemented Watchguard Firewall

Managed Help Desk reducing man hours by 30%

Administered NT 4.0 server environment

Supported 200 users.

Administered Mail Site Email Server

Created and administered databases in Financial and Razors Edge to include backup and restore

Implemented Spectrum Server Databases for Learning Resources Center.

Implemented Sophos Anti-virus across the enterprise environment.

Oberthur Gaming Technologies, San Antonio, TX 03/98 - 10/01

Network Support Technician

Administered and maintained 17 NT 4.0 and five Micro-VAX Servers

Supported 400 users in a cross platform production environment.

Created and administered user accounts using Windows NT 4.0 Server.

Implemented Check Point's FW-1, IIS 4.0, SQL 6.5, SMS 1.2, Exchange 5.5, Lotus Notes 4.5 (migration). Crystal Reports 7.0. Backup software: NT Backup, Arcserve 6.0, 6.5.

Database Backups Agents includes SQL, Oracle. BAAN, auditing, policy, disaster avoidance and recovery plans.

Conducted technical investigations.

Supported Oracle 8.5 databases.

Responsible for the Y2K project for the MIS department.

LAN/WAN security.

VPN

Network project planning, integration

Help desk management.

Oberthur Gaming Technologies, San Antonio, TX 12/97 - 03/98

Systems Technician

Installed and maintained 200 workstations and 17 file servers in an NT 4.0 client server environment.

Implemented Domino Server

Installed and supported MS Office 95/97 and Lotus Notes

Administered account creation

Installed Norton Antivirus, QVT, and HP Headman, set up and configured TCP/IP printing services

Managed help desk.

Manpower, San Antonio, TX Under contract to "Northern Telecom" (NORTEL) 2/97- 6/97

Database Administrator/System Administrator

Set up and maintained LAN.

Installed software and hardware

FTP support.

External drive management.

Installed SCSI cards, PCMCIA cards.

Assisted drive and analysis teams.

Installed and trouble shot Grayson units in vehicles.

Data collection, navigation and map creation.

Processed and analyzed data brought back from the field.

Maintained network and database integrity.

Performed daily, weekly, and monthly backups

Maintained laptop and desktop PC's.

Education and Professional Development

University of Phoenix MIS

University of Phoenix BSIT

SMU: School of Engineering and Applied Science, Networking Technologies Program

Certifications

Security + in progress

TECHNICAL SKILLS

Windows, Office 365, vSphere 5.0, CAMS, Aruba, Sophos, MS Office, MS Project, MS Visio, Citrix Provisioning Services, SQL, LAN/WAN, VoIP, VPN, TCP/IP, NAS, SAN, Tape Libraries, CA Arcserve, firewalls, switches, routers, servers, hubs.

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