MARIANNE N. FERRER

*** * **. #*

San Rafael, Ca *4901

206-***-****

acv3m1@r.postjobfree.com

Summary of Skills

Election Specialist, case management, managed rental real-estate property, cold calling with focus on closing business deals. Recruiting, administrative support, medical and social service interpretation, customer service, data entry, document editing, and proofreading. Arrange interviews for applicants, maintained database of personnel. MS OfficeSuite, Ceridian, HRIS, People Click, People Soft, SAP, CRM, Taleo. Have strong interpersonal skills, excellent communication skills.

Work History

Eligibility Worker

SF Housing Authority

San Francisco, CA

March – April 2016

Scheduling, support and provide assistance in filling out applications, following up, collaborated with staff and entered residents information in database.

Collecting all required information, making sure that all information are correct and all the HUD requirements are met and qualified applicants based on their income.

Election Specialist / PDS

2015

Assist with the November ballot election, know rules and regulations, translate in Filipino language, edit documents, and help out with the voting process.

Interpreter at Bullseye Interpretation Svcs./ Hanna Interpreting

Redwood City, CA

February 2013- Present

Medical and Social Services Translation for English/Tagalog dialect.

Employment Services Specialist

County of San Mateo, Daly City, CA

11/2013-Mach 2014

Co-taught seminars and computer classes between 13-23 clients, at risk-youth, seniors, immigrants, and dislocated workers on a daily basis. Manage the job information center by issuing and monitoring computer usage for job search up to 60 clients daily.

Create letters and memos using Microsoft Word, flyers using publisher, create Powerpoint presentations for meetings and navigated access database. Created attendance sheet using Excel.

State of Washington Department of Corrections

Community Corrections Officer Intern, Seattle, WA

November 2011 to March 2013

Assisted in providing employment, housing, and change opportunities for offenders released to the community. Also provide offenders community resources necessary in assisting with positive re-entry. Responsible for the monitoring, and accountability of adult offenders in work release programs. Outline expectations of employment, education and treatment programs.

Universal Language and Dynamic Language Services

Tagalog/Ilocano Interpreter, Bellevue, WA

August 2010 to November 2013

Language interpreter for patients who cannot speak or comprehend very much English in hospitals, community clinics and other agencies. Also, translating documents from English to Tagalog or Ilocano (Filipino) dialect.

State of Washington Department of Social and Human Services

Individual Provider, Client Services, Olympia, WA

July 2010 to November 2013

Client's advocate in healthcare and aging services; communicating clearly and effectively in preparing technical information to implement policy recommendations and develop program evaluations. Assisting client in her medical appointments, running errands, and assisting her due to physical challenges as well as keeping her residence in order, also recruiting new union members. Recruiting new members, interviewing, networking and sourcing.

Sojourner Place

Case Management Internship, Seattle, WA

November 2010 to March 2011

Performed intakes, assessments, evaluations, and assisted in fundraising. Developed and implemented rules and regulations, monitor, and modify a written, personalized care plan based on agreed outcomes and goals. Attend community meetings, provide client advocacy in attaining services and assistance in areas such as housing, medical resources, and personal care service. Drug testing and alcohol testing, maintaining confidential information.

Washington Alcohol and Drug Helpline

Chemical Dependency Professional Trainee (CDPT) Internship, Seattle, WA

Mar 2009 to Mar 2010

Phone counselor intern - advised the chemically dependent on their inpatient/outpatient treatment services and other preventative measures / relapse prevention.

Microsoft

HR Assistant, Issaquah, WA

Sept. 2008 to Feb 2009

Maintained employee information in the computer and hard copy files, updating all payroll information, recording new hires, updating changes, and handling paperwork for transfers and terminations with the use of CRM, SAP and Taleo.

Maintaining a relationship with Payroll and all employees to include fielding and solving questions and problems and assisting the HR dept. assist in new hire packet.

T-Mobile

Payroll Administrator, Data Entry, Bellevue, WA

Nov. 2005 to March 2006

Entered timesheets bi-weekly, processed garnishments, child support, I-9 new hire documents, assisting in the HR dept. with new hire packet.

SELF EMPLOYMENT

Managed private properties

1998-2005

Collect rent, show rental units, entering info. in database, make deposits, verify income, do inspections, comply with HUD and other regulations.

Education

Seattle Central Community College, Seattle, WA - Bachelors in Applied Behavioral Science / Social Work.

Contact this candidate