James J. Cleary II

** ** **** ****. ****** 609-***-****

Sewell NJ. 08080

acv2t4@r.postjobfree.com

Senior Information Technology Executive

Information Technology Executive with deep skills in designing and implementing ERP solutions, which including SAP R/3, Oracle, PeopleSoft, J. D. Edwards and MS Dynamics AX 2012. My problem solving skills along with my experience in merging the power of technology with business Best Practices have been recognized by industry leaders such as HP. Experience spans manufacturing, pharmaceuticals, banking, finance and Aerospace industries. Background includes Global IT Sourcing, M&A and Venture Capital Startups. Key new systems implemented include Global Supply Chain, early adopter of Big Data, Cloud technology, creation of World Wide Call Centers, Lean Manufacturing, Data Warehouse and Business Intelligence, design and implementation of Data Centers, Call Centers and management of Distribution Centers and Global Job Costing solutions.

Professional Experience

QPSI, LLC. Burlington, NJ. 11/2011 – Present Quality Packaging Specialist International, LLC. QPSI is a leader in Pharma Packaging, contract packaging and supply chain solution in the United Stated. It is the largest Minority owned packaging company in the United States.

Chief Information Officer

Strategic senior management team member with tactical approach regarding the delivery of Business Solutions across companies multiple SBU’s. Manage corporate Information Technology for eleven facilities throughout the United States, including IT systems and technical architecture, security and communications solutions (VOIP), applications, global outsourcing services and budgeting. Restructured all corporate IT process and procedures to streamline service requests and improve utilization of staff. Introduced new business processes to streamline operations as part of the integration of Johnson & Johnson SAP ERP system and QPSI AS/400 solution in a real time.

Managed the implemented the integration of Johnson & Johnson SAP ERP solution with the QPSI AS/400 solution producing real time transactional interfaces. This integration has reduced costs and provided both companies with a real time seamless in stream transaction communications between systems, including product lines such as Cosmetic, OTC, and Pharma.

oReceived Johnson & Johnson Global IT Innovation of the Year Award for this project.

oManage the daily support of the Johnson & Johnson Knight Rider Supply Chain SAP interfaces between QPSI & J&J to ensure uninterrupted Supply Chain between the companies.

oDesigned and developed real time SAP interfaces to provide QM, PP and salary information from the QPSI ERP into SAP format to be loaded into the J&J SAP system.

oThe SAP PP updates enabled us to maintain the J&J strict production planning schedule for key partners in the distribution channel such as Walmart, CVS, Walgreen, Target and other large retail customers.

oThe SAP QM data was critical to J&J Quality team and was mandated by J&J as part of their Supply Chain contract. QPSI was responsible to provide the strictest quality standards and as a result needed to provide the quality data by production live every hour including end of job and end of shift quality information.

Reengineered QPSI Informational Technology Department eliminating an older vendor based support model resulting in a three-year cost savings of $1.5MM.

Migrated all of QPSI Network Servers to a Cloud Based solution

Managed the designed and implementation of new MPLS Network based on a Fiber Backbone at all locations.

Managed the design and implementation of VOIP technology at all seven QPSI facilities across the US.

Implemented EDI solution to manage approx. 30MM per month of sales, invoices, PO, GR, and release transactions between P&G, Rock Tenn, and QPSI. These 6500 monthly transactions were previously all manual with a financial support staff of three individuals. Yearly cost savings of over $175K.

Implemented Serialization technology solution on all Pharma Production lines at our Macungie, Pa. facility.

Manage all systems including Financial, HR, Kronos, Benefits, Talent Management & Recruiting, PLC, Web Reporting, Customer Interfacing, and Payroll.

Part of the Executive Committee responsible for securing a multi-million dollar deal with Kraft to be their 3PL for selected foods.

oDeal key components

3PL Services

Warehousing (IN-Out charges)

EDI

Production packaging services

Completed a $5MM build of a new State-of-the-Art Pharma Packaging facility in Macungie, PA. The entire project was completed in less than five months. The new IT Infrastructure includes OIP, new Wireless access technology and Best of Class technology.

Partnered with Apple, Inc. and Microsoft to introduce mobile technology at QPSI.

Replaced older technology with tablets and Bluetooth scanners.

Introduced cost reduction measures which have totaled over $4 MM to date.

Designed and implemented Disaster Recovery and Business Continuity Solution at QPSI which was successfully executed during Hurricane Sandy.

Serve on the QPSI, LLC Executive Committee with responsibilities to oversee corporate strategy, company acquisitions, annual business units/department budgets, customer relationship, approval Capital spend, Health Care Insurance, etc.

Oversaw the designed, negotiation and implementation of two missions critical Vision Inspection Systems at our FDA regulated facility to address Type II through Type V drugs for our pharmaceutical customers.

Implemented Job Costing at QPSI. This solution identified major shortfalls on pricing jobs, labor costs, and sales quoting/estimates which have been resolved.

Designed and over saw the implementation of the Q-Call Center.

Upgraded to Kronos T&A solution from older non supported Stromberg system.

Day-to-day management of 20+ Help Desk support staff supporting 1600 End Users including all mobile devices, ranging from Laptops, iPhones, Ipads, multiple brands of tablets, remote VPN access, computer purchasing, computer device builds, inventory, server farms using MS OS, Solaris and LINUX., distribution and asset management.

Establish IT policy & procedures following Best Practices as defined in ITIL standards.

Macmillan Publishing Ltd., NYC, NY 09/08 – 10/2011 Macmillan Publishing, Ltd. is one of the world’s largest and best known English-language publishers. It has offices in over seventy countries on six continents.

Senior Director, Global Business Applications

Strategic senior management team member with tactical “Hands On” approach regarding the delivery of Business Solutions. Manage NY Information Technology Central Service Business Applications which include all financial applications, Title Management, Supply Chain applications, Rights and Royalties systems, Help Desk operations and the CPSC solution.

Designed and implemented the CPSC solution within 45 days to address new Congressional legislation requiring the testing of lead and other components in all children’s toys and books. Designed the business processes and upon their approval designed the technical specifications and WEB site to report on compliant. Macmillan Publishers was the only major publisher to meet the requirements of the Congressional law by February 10, 2009. Used Pearl, MySQL as primary tools for the software solution build.

Managed the implementation of the Hyperion HFM upgrade from the Enterprise version including ESSBASE across Macmillan seven (7) SBU’s. This HFM implementation was a major corporative initiative that had multiple “Start/Stop” projects in the past.

Managed critical upgrades of five core financial systems.

Managed the documentation of twelve financial systems for both the technical and business functionally from an “As Is” process using business KPI and metric requirements.

Implemented new Kronos Time and Attendance system corporate wide.

Manage all systems including Financial, HR, Kronos, Benefits, Talent Management & Recruiting, Customer Interfacing, and Payroll.

Implemented Phase I of a companywide Oracle ERP Implementation. Phase I produced the “Gap Analysis” between the already completed “As Is” processes and the “To Be” process. Developed a new Chart of Account for the conversion to Oracle.

Establish Business Continuity and IT Risk management in Macmillan. Within six months of deployment, Macmillan experienced an event requiring execution of the BC process which went flawlessly.

Designed and implemented an ERP solution for Macmillan “One Off” new non publishing companies. Hands-on process engineering of current non documented business processes.

Implemented SalesForce.com in Macmillan larges business unit to replace outdates ACT! Solution. Initial implementation will be over 120 users and will provide a new WEB based customer ordering system in addition to a companywide CRM solution.

Management responsibility of Application Development and Help Desk including vendor consulting and contracts. Oversight responsibility for Hosted Outsourcing. Negotiated proposals to outsource majority of in-house Help Desk and Network Operations tasks and responsibility to improve service and reduce costs.

Outsourced the HFM Hyperion solution to third party vendor. New process will include Business Intelligence (BI) capabilities; improve monthly reporting and Year End corporate financial rollups to German owners.

Reengineered the Macmillan Call Center to better address the changing needs of the customer base with regards to eBook and Lead Testing of children books.

Designed and developing a new front end solution to address the new Macmillan Agency eBook business with companies such as Apple, Barnes and Nobel and Amazon. The new eBook business has generated approx. $35MM in new business in less than 8 months. Introduced Agile development methodology to combine our in-house customized solution with the a packaged solution to meet the business units requirements of flexibility with reporting all eBook business while addressing multi country, multi-currency global sales and sales reporting while reporting sales tax by state, city, county and country.

Implemented ADP & Kronos solutions to address 1600 hourly employees.

Day-to-day management a staff of 25 Help Desk Division for Macmillan Publishing supporting 1600 End Users including all mobile devices, ranging from Laptops, iPhones, Ipads, multiple brands of tablets, remote VPN access, computer purchasing, computer device builds, inventory, distribution and asset management.

Establish IT policy & procedures following Best Practices as defined in ITIL standards.

Sermatech International, Pottstown, PA. 05/07 – 08/08

Sermatech is a global leader in the manufacture and application of protective coatings for critical components including airframes (structural components, nacelles, and lipskins), gas turbines (cold and hot section), undercarriage components (landing gear and brakes), and accessory systems for OEMs in the Aerospace industry as well as in patented coating and applications for the Oil & Gas Industries and Electrical Generation Industry.

Vice President, Information Technology

Strategic senior management team member with “Hands On” approach regarding the delivery of Business Solutions. Orchestrate all internal IT operations, including IT systems and technical architecture, Security and Communications solutions (VOIP and WEB Casting), applications, global outsourcing services and budgeting. Restructured all corporate IT process and procedures to streamline service requests and improve utilization of staff. Introduced new business processes to streamline operations as part of the implementation of JobBOSS, as job costing solution installed at our US, Canadian and UK facilities.

Implemented a Global Job Costing solution at Sermatech facilities in the US, Canada and UK. This job- based manufacturing software system includes quoting, scheduling, job tracking, costing, purchasing, inventory, shop floor data collection, quality, performance metrics, customer relationship management, and fully integrated accounting to increase productivity and profitability.

Implemented the HP Neoview Data Warehouse and Business Intelligence Solution along with Micro Strategy Dash Board presentation solution at Sermatech International. This state-of-the-art BI solution was researched, selected and negotiated as part of the ongoing solution to assist the Executive Management team in five Business critical areas. Finance, Business, Customer Services and Sales. This BI solution enabled Sermatech to extract data from over 20 different data bases and using the Micro Strategy Dash Board, present real time information to our management team.

Implemented Lean Manufacturing principles while restructuring our Shipping/Receiving Department at our Canadian facility, new infrastructures as well as WAN Hosting contracts.

Establish IT policy & procedures following Best Practices as defined in ITIL standards.

Educational Testing Services, Princeton, NJ. 01/06 – 03/07

World’s largest private educational testing and measurement organization, ETS develops, administers or scores more than 24 million tests annually in more than 180 countries at more than 9,000 locations around the world.

Interim Chief Technology Officer & Senior Program Director

Engaged as a consultant assignment to assess the Information Technology infrastructure, software applications and create a proposal on the future hardware platforms, programming languages and data bases to migrate onto to for new testing solutions development. Responsibilities included the design, creation and implementation of a new Department within Information Technology for ongoing production Systems support.

Designed, created and staffed new Operate and Maintain Department structure with ETS Information Technology Departments for the ongoing support of past, current and future system/applications once implemented into the production environment.

Implemented Best of Breed processes and procedures to support new O&M Department for production support and future system enhancements including reduction of Data Bases used new DBA processes and streamlining Data Base Updates/Upgrades.

Negotiated an outsourcing agreement with third party vendor reducing maintenance cost to ETS by over $1.8 MM per year.

Restructured the ETS IT incoming workload for the assignment of new business requirements to determine who to best deploy ETS's limited IT resources. This new process has increased overall IT productivity by over 25% within the first three months.

Mansueto Ventures, LLC, New York City, NY. 08/05 – 12/05

40M magazine and Dot COM Company, (INC Magazine and Fast Company Magazine purchased by Mr. Joe Mansueto, CEO of Morning Star in a startup venture.

Interim Chief Information Officer

Completed a short consulting assignment to assess the Information Technology infrastructure, software applications and IT staff for a new company, Mansueto Ventures, LLC in NYC, NY.

Performed detailed assessment, created fifteen internal and external projects within first thirty days. Negotiated vendor contracts for the outsourcing of Mansueto Ventures payroll process, outsourcing of the WEB hosting of INC.com and FastCompany.com in less than thirty days.

Negotiated contracts with SBC for voice and data services. Designed the network topography for a VOIP network solution and negotiated contract for ISP services. Created the Infrastructure Architecture from the ground up to meet the requirements of the business, while achieving the predetermined IT budget. Created standardized matrixes to determine which vendor to select for Mansueto Ventures WEB Hosting outsourcer, Reengineered INC.com & Fastcompany.com WEB portals to Yahoo, AOL and Google. Introduced state-of-the-art architecture, databases and software to optimize throughput.

Implemented the Oracle ERP solution using solution from previous owners.

Kimble Glass, Inc., Vineland, NJ 12/1999 – 07/2005

250M glass manufacturing company, (pharmaceutical packaging & lab ware manufacturer, 1000 employees, 5 domestic and three international locations.

Vice President, Chief Information Officer

Strategic senior management team member with responsibilities to orchestrate all internal IT operations, services, applications and global outsourcing services as well as for annual operating budget. Supervise 4 managers, 22 permanent staff, and 7 dotted line personnel at remote sites along with 45 contractors/ consultants on major projects. Reengineered business processes resulting in major restructuring and turnaround of the three Business Units. Managed the Corporate Purchasing Department with responsibility of all corporate purchases, including raw materials, global sourcing and CAPEX.

Operations Leadership

Negotiated global contracts with IBM, Sungard eSourcing, AT&T and SBC Communications, CISCO, EMC and Dell and Disaster Recovery and Business Continuity planning strategy.

Reduced global IT costs over 50%, to 1% of sales, through constant review of service cost components (standardization, simplification of enterprise data model, and decrease in IT support, vigilance and renegotiations on global vendor contracts) without deterioration in service levels. Reduced Information Technology Departments FTEs through process improvements, standardization and reduction of complexity. IT Budget reduced from over $15 MM to $2.4 MM.

Implementation of the SAP R/3 system at Corporate Headquarters, two Customer Call Centers and five manufacturing facilities, on time and under budget.

Sarbanes-Oxley requirements achieved per external auditors of all IT and SAP systems

Secured state and federal grants in excess of $1.6M to fund technology, administrative and skill trade training and development.

Enterprise Resource Planning (ERP)

Directed corporate North American SAP implementation, creating integrated transactional system to support all business processes.

Replaced 47 IDMS Mainframe Legacy Systems, Enterprise Solution from ground up using SAP.

Technology Implementation & Management

Established Disaster Recovery systems and solutions for all of Kimble Glass, Inc. systems.

Reengineered WAN and LAN environments and Communications systems including defining Security profiles.

Outsourced IBM 3090 Mainframe IDMS Legacy Systems reducing headcount while improving Service Levels.

Developed E-Commerce solution for all three Business Units including on line sales transactions.

Reengineered three WEB sites, created Intranet and Extranets for customer data access.

Supply Chain/Logistical Management

Implemented automated data collection (ADC) through bar code scanning in 5 plants and consolidated 10 warehouse facilities into 2 locations interfacing CIM Concepts ADC solution and SAP MM/WM inventory management modules.

Improved inventory accuracy to 98% (accounting basis) with effective cycle counting program. Previously, annual “lost” inventory for finished goods at distribution centers had exceeded $1M.

Managed logistical of Kimble’s two Distribution Centers with responsibilities including, traffic, transportation, supply chain management and day-to-day Distribution Center management.

Multiple Information Technology Consulting Firms 1997-1999

Practice/Program Manager (Functioned as a salaried project manager)

Projects include:

oKimble Glass, Inc. 07/99 – 12/99

oDeveloped business global contingency plans for all aspects of Kimble Glass operations, including distribution/logistics, manufacturing, accounting and all corporate infrastructures pertaining to financials.

Charming Shoppes, Inc. (07/1998 to 07/1999 concurrent with PECO)

oManaged Charming Shoppes enterprise wide Year 2000 Project. Responsibilities included Code Remediation, Program Language upgrades, Operating System upgrades, Testing and Contingency Planning for 144 applications.

PECO Energy (07/1998 to 12/1998 concurrent with Charming Shoppes)

oManaged PECO Energy‘s Customer Information System Year 2000 project for IBM Global Services. Assisted IBM Business Area Manager, District Manager and Executive VP at PECO with the management of an over a 10 Million-dollar Year 2000 Budget.

Pfizer Pharmaceuticals (01/1997 to 07/1998 concurrent with SKB & RPR)

oManaged Year 2000 Global Telecom Project for Pfizer Pharmaceuticals throughout 42 countries and 84 sites worldwide in a multi-platform environment.

SmithKline Beecham (04/1997 to 09/1997 concurrent with RPR & Pfizer)

oProposed, designed, built and staffed a 40 workstation Lab for Year 2000 Testing and Mainframe downsizing deployment.

Rhone-Poulenc Rorer, (RPR) (01/1997 to 03/1998 concurrent with SKB & Pfizer)

oManaged technical teams for Year 2000 Pilot conversion on RPR’s Client Server and Impact Analysis of Client Servers of 900 + applications and databases.

PNC BANK, VP of Consumer Lending 1992-1997

CAPP Inc., MIS Director 1989-1992

MIS Director

VETERANS ADMINISTRATION REGIONAL OFFICE AND INSURANCE CENTER, 1978 – 1989

Project Manager/Computer System Programmer

Education

BS in Marketing and Accounting, Widener University, Chester, PA.

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