Lanina Jones

**** ******* *****

502-***-****

acv182@r.postjobfree.com

Objective

Seeking a position as a healthcare professional, in which I can utilize my skills in leadership, critical thinking and extend support to the organization. A multitude of versatile skills transfer into a administrative setting to create and maintain high levels of efficacy and productivity.

Highlights of Qualifications

18 yrs. of Customer service skills.

15 yrs. of Certified Nursing assistant skills.9

15 yrs. of Certified Medical Technician skills.

13 yrs. of clerical skills as an unit secretary.

2 yrs. of program director

Data entry- Possess Typing of 40 wpm.

Computer skills including word processing (word), use of email (outlook), scheduling appointments and creating graphs (excel).

People and detail oriented, strong work ethics, quick learner and dedicated.

HIPAA knowledge.

Medical terminology

Fast learner looking to expand knowledge

Education

Kentucky Health Institute- Certified Nursing Assistant. 7/2001

American Heart Association 7/2001

Jefferson Technical College- Certified Medical Tech. 11/2002

Episcopal Church Home- Certified Program Director. 11/2014

Work History

Maryhurst- Louisville, KY. 7/2016 to present (as needed)

Certified Medical technician

Administering medications to girls that have mental disabilities.

Companionship/Mentor

Nazareth Home- Louisville, KY. (15 yrs) 7/2001 to present

Certified Medical Technician, Certified Nursing Assistant, Administrative Secretary and programming director

Implement and gather information to create forms.

Scheduling physicians visits and assisting physicians with Patient direct care.

Filing and creating charts for patients.

Managing phone calls.

Maintaining and organized work space.

Transcribing physicians orders with the knowledge of medical terminology.

Scheduling labs with the knowledge of icd-9 and 10 codes.

Promoting communication among physicians, patients and office.

Verifying insurance and assisting any billing questions.

Obtaining information for continuation of care and placing in computer.

Leader of Quality Assurance program built to make improvements in areas needed.

Leader of support groups for families.

Obtaining vitals

Setting up the programming for unit to help boost morale with staff.

Working as the clinical liason for facility.

Administering medications and Applying treatments.

Patient direct care.

Welcoming all visitors

Protect patient rights.

Operating copy machine and fax machine.

Supply management

Admissions

Tours

As needed pulled to work receptionist at entry door.

National City Bank – Louisville,Ky 6/2000 to 12/2000

Customer Service Representative

Optimizing customer service Satisfaction

Attending all banking needs (cashing checks, opening accounts, and loans)

Marketing products.

Personal opinion -Louisville,Ky. 12/2000 to 7/2001

Customer Service Representative

Telemarketer

Making phone calls inviting customers to try products to share their opinion.

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