Adam Puccini

Cincinnati, OH *****

acv0tg@r.postjobfree.com 513-***-**** linkedin.com/in/adampuccini

Professional Summary

QA Analyst/Software Developer

Leverage design and development expertise to improve processes and reduce costs

Extensive experience in all phases of software development life cycle. Highly skilled troubleshooter and problem solver. Demonstrate success by analyzing user requirements, designing and implementing scripts efficiently. Willing to work as long as necessary to achieve best results.

I work hard to deliver a high quality product.

I regularly talk with business partners to ensure accurate results and quick turnaround.

Business partners rely on my expertise to make changes to code saving thousands of dollars per process updated.

My services are well respected by business partners and my support is often requested to improve the quality of existing processes.

Online Courses Completed

Certified Tester Advanced Level

Completion Date: 06/2016

Certified Software Test Engineer

Completion Date: 05/2016

Certified Tester Foundation Level

Completion Date: 12/2015

Volunteer Work

TWIN LAKES SENIOR LIVING COMMUNITY

Audio Video Technician/Greeter

2010 - present

Set up video equipment in order to show movies to residents.

Select films, which meet quality standards that I established, to show residents each week.

Greet guests and direct visitors to desired areas within Twin Lakes.

Professional Experience

ANTHEM, INC.

Software Developer 2013 – 2015

Assisted business by using IBM Rational Robot code to make changes to member information, saving company thousands of dollars in penalties.

Designed, coded and delivered faster, more streamlined and easily maintained alternative, using Automation Anywhere to the existing IBM Rational Robot framework. New team used framework to replace 50% of old application.

Adam Puccini acv0tg@r.postjobfree.com Page Two

ANTHEM, INC. (Continued)

System Quality Assurance Analyst L2 2007 – 2013

Member of agile 3-person team, specializing in rapid response to emergencies, claim adjustments and any daily ad hoc automation. Provided quick turnaround of projects, resulting in 65 – 75% savings for company.

Built, maintained, modified and ran scripts, automating business functions and significantly reducing costs.

Increased daily operations by coordinating with business partners to prioritize and execute over 40,000 transactions per day in Facets 4.7.1.

Supported over 200 automated processes, including: claim adjudication, billing / membership updates and customer service routing / prioritization, increasing business throughput.

Implemented new quality standards increasing first pass rate by 10%, leading to large savings for company.

Tester / Analyst 2002 – 2007

Increased more than 80% efficiency of testing team by automating manual test cases using IBM Rational Robot.

Programmed UNIX scripts bringing member and provider data to testing team 60% faster, resulting in more efficient testing of new enhancements.

Involved in every facet of software testing: Unit testing, Integration testing, System testing, and User Acceptance testing

Education

Bachelor of Science (BS), Management Information Systems,

Northern Kentucky University, Highland Heights, KY

Associate Degree (AS), Computer Programming,

Cincinnati State Technical and Community College, Cincinnati, OH

Technical Skills

Healthcare Management System:

Facets

Test Management Tool

IBM Rational Quality Manager

Desktop Automation Tools

Automation Anywhere, IBM Rational Robot

Programming Languages

SQA Basic (a variation of Microsoft Visual Basic), VB Script, Korn Shell, Structured Query Language

Databases

Sybase, MS Access

Web Development Languages

HTML, CSS, JavaScript, JQuery

Comments from Anthem Associates

“Any time business has had a request for transactions to be developed or run, Adam has been immediately responsive. The instances are too numerous to mention.”

“Adam is very helpful when it comes to Virtual Processor issues and logic. He has always been able to determine how to get our claims adjustment files completed quickly.”

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