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Customer Service Social Media

Location:
Orlando, FL
Posted:
August 03, 2016

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Resume:

Attention to Detail

Budgeting

Team Leadership

Project Planning

Accountability

Improving Efficiency

Customer Service

Creativity

Resource Management

SKILLS

SOCIAL MEDIA AND INFLUENCER MARKETING COORDINATOR (Remote) Freelancer/2014- Present

• Develop social media calendar, manage day-to-day execution, monitor performance and reporting

• Identify bloggers and affiliates and drive outreach

• Work with influencer/brand ambassadors and contributors to create copy and campaign engagement

• Create written and vital content and creative assets for all social media channels and other marketing efforts as needed

• Support development and management of all digital and offline growth channels including SEO, content, and PR with blogger-related events and activities

• Monitoring and tracking weekly influencer engagement, reading and determine the reach of blog and social media posts

• Write articles, press releases, marketing emails, etc CONTENT AND COMMUNITY LEADER (Remote)

Entrepreneur on Fire/2012- 2014

• Created and implemented email campaigns through Infusionsoft on a weekly basis

• Organized mass event meet ups around the United States and Internationally

• Managed all the behind-the-scenes, engaging content on the website

• Leader and head of the hub leader program

• Head of customer service for entire company

• Was the CEO’s right hand girl for anything major or minor BACHELOR OF ARTS

Marketing (Major)

University of Delaware

2003 – 2007

BACHELOR OF ARTS

Political Science (Minor)

University of Delaware

2003 – 2007

Highly-organized, internet savvy, creative and results focused with proven record of accomplishment generating above the bar results in independent, self driven and team environments. Highly self-directed. Skilled project leader, coordinating resources, and ability to schedule on target completion of all deliverables. Passion for consumer/lifestyle brands. Keen eye for design and building inspiration visually. Completely dedicated to success. 732-***-**** PROFESSIONAL PROFILE

acv0q0@r.postjobfree.com

Edgewater, Florida

EXPERIENCE

EDUCATION

So c i a l Lisa Med i a & I n f l uen Armer c e r Ma r k e t i ng Coo r d i n a t o r Wordpress Platform

Adobe InDesign

Basecamp- Asana- Slack

Press Releases

Social Media Initiatives

Mail Chimp- Aweber

Google Hangouts- Zoom

Affiliate tools- Analytics

TECHNICAL SKILLS

REAL ESTATE LICENSE

State of New Jersey

2013

ESTHETICIAN LICENSE

State of New Jersey

2013

SOCIAL MEDIA

CERTIFICATION

Let’s Get Social

2008

TEFL (Teaching English to

Foreigners of Other

Languages)

CERTIFICATION

Bridge Edu. Group 2008

732-***-****

acv0q0@r.postjobfree.com

Edgewater, Florida

EXTRA

So c i a l Lisa Med i a & I n f l uen Armer c e r Ma r k e t i ng Coo r d i n a t o r OFFICE MANAGER (On Location)

Targeted Financial Services/2009-2012

• Worked with diverse client focus on servicing the clients, ensuring that their needs were satisfied.

• Opened several new Fidelity investment accounts on a daily basis

• Established 529 college savings accounts and processed insurance applications

• Corresponded with clients and utilized CRM systems to organize all

• Organized customer appreciation events to locations such as the New York Stock Exchange and other places as well.

ASSISTANT MANAGER (On Location)

Ann Taylor Loft/2007-2009

• Managed 6-8 sales associates on each assigned on duty shift

• Head of loss prevention for the store

• Reputation for exceeding performance benchmarks

• Highly skilled at leveraging consultative sales techniques to upsell products and exceed sales targets as well as teaching my team same

• Assigned taking ownership of visual merchandising throughout store

• Aligned my team on a daily basis to work together

• Strengthened brand loyalty with customers through exceptional customer service.

• Inventory management

EXPERIENCE continued

PROFESSIONAL DEVELOPMENT

ELEGANT EXCELLENCE

Online course- www.elegantexcellence.com/ 2016

B-SCHOOL

Online Course- www.marieforleobschool.com/2015

NICHE RELATED CONFERENCES

Alt Summit- Blog Her- Traffic and Conversions- In addition to others



Contact this candidate