Heather A. Goll

Jackson, MI

acv07e@r.postjobfree.com

Cell: 248-***-****

Professional Summary

Exceptional eye care professional with a keen ability to assess

patient needs, accurately run necessary testing and assist with doctor

functions/procedures. Accumulated 3+ years of experience with

technician, clerical and administrative duties, check in/check out and

billing.

Skill Highlights

Visual acuity, pressure and EOM/MB

OCT/Fundus Photos/IOL Master and Corneal Topography

Manual Refractions

Front desk and clerical experience

Experience scheduling and check in/check out

Scribing/Writing for Doctor

EMR Data Entry and ICD-9 Coding

E-scribing Knowledge

Accomplishments

Received promotion to level of Head Technician by learning all of the

testing and technology available. Learned to scribe/assist doctor in

the medical office setting. Cross trained in clerical procedures,

medical billing and check in/check out functions.

Relative Professional Experience

Technician/Scribe

May 2012-June 2014

TLC Eye Care and Laser Center- Jackson, MI

517-***-****-Office Manager Brandy Hinton

Duties: Full patient work-up including imaging. Ran Biometrics for

several types of surgery. Learned how to scribe with several types of

specialists.

Technician/Front desk/Surgical Scheduler

August 2014-January 2015

Dr. James Keller MD Center For Eyes - Battle Creek, MI

269-***-****-Office Manager Linda Seume

Duties: Complete full patient work-up and necessary testing.

Scheduled appointments and surgeries. Cross trained in

administrative duties such as check in/check out and ICD-9 coding.

Experience with triage and counseling of patients and their families.

EMR Consultant/Technician/Lasik Coordinator/Marketing

February 2015-September 2015

Michigan Eye Care Institute- Southfield, MI

248-***-****-Office Manager Jamie Barker

Duties: Trained doctors and staff on EMR and meaningful use.

Trained staff on patient scheduling, office flow and accurate imaging.

Became Lasik Coordinator, ran evaluations, scheduled surgeries and

counseled surgical patients. handled marketing for the Dearborn,

Southfield and Livonia regions.

Assistant Store Manager/Sales Manager

November 2015 until current

Rent-A-Center- Jackson, MI

517-***-****- Store Manager Chris Parmentier

Duties: In charge of Sales and Marketing, In charge of customer

relations and reference checks. Responsible for completing all office

paperwork including inventory audits, sales, accounts payable and

receivable, growth margin, petty cash analysis, receipt audit trails and

transaction audits. Maintained proper stock and rotation of

merchandise, ran multiple sales events and was number one sales

person in district multiple times consecutively.

Education and Training

Certification: Phlebotomy Technician/ EKG Technician/ Nurse Aide/

Patient Care Technician. Premier Medical Academy-Jackson, MI

Certification: Medical Billing and ICD-9 Coding/ Medical Office

Procedures

Jackson Community College, Career Center- Jackson, MI

Studied Marketing at Jackson Community College

Jackson, MI

High School Diploma-2004

Vandercook Lake High School- Jackson, MI

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