Barbara Tucker

*** **** ****** ******* ****, VA

Contact Information Phone: 757-***-****

email: acuzz6@r.postjobfree.com

OBEJECTIVE

Experienced professional seeking employment in a field with strong leadership and customer service focused skills. Possessing excellent verbal and written communication skills, can work independently and in a group setting. Highly motivated, organized and multi-task oriented.

WORK EXPERIENCE

Home health aid

Worked with in-home clients who suffered from personal health issues such mental disorders, muscular dystrophy, Alzheimer’s, schizophrenia, Down’s syndrome, and other serve health issues. Assisted the clients to appointments and in personal matters. Prepared meals for the client where I conducted food safety and maintained a healthy living environment for the client. Conducted phone calls on behalf of the clients in reference to billing, medical, and personnel consultations. Office management by documenting files, doctor records, and listings of medications based on regulatory standards

September 2007- December 2011

Braids by Barbara Cosmetologist

Obtained clientele for a cosmetology business that was ran by myself. Performed beautician management for a diverse population of clients. Managed funding and marketing for the company. Essentially assessed the needs of the business by proper upkeep of booking for clients, sanitation of the business, and adequate coverage of all staff members

1999- Present

Embassy Suites Hotel Assistant manager

Managed staffing for the housekeeping unit of the hotel. Supervised the smaller departments or various divisions in the hotel. Oversaw all the events, activities and operations in a hotel. Made all the necessary decisions needed in their assigned division and ensure all hotel rules and policies are implemented. Monitored the tasks of personnel and workers. Set goals and plans to promote and improve the service of their department. Tasked with managing schedules and assignment to each worker. Handled client’s complaints and compliments about their department; and make sure that events are well organized. Assisted the hotel manager in ensuring the security of their guests and the entire hotel or hotel department. Distributed proper equipment to each employees. Liaison for the housekeeping department in regards to needs that needed to be met

2003-2005

Dollar General Assistant Manager

Open the store a minimum of two days per week; close the store a minimum of two days per week. Authorized and signed for refunds and overrides, counted the register, deposit money in bank. Assisted in ensuring the financial integrity of the store through strict cash accountability, key control, and adherence to company security practices and cash control procedures. Managed store in Store Manager's absence. Scheduled employees, ensured adequate scheduling coverage, entered payroll information into compute, assessed work completion and followed up with employees regarding performance. Provided training for employees. Prescribed ordering practices to ensure the meeting or exceeding of in-stock targets. Assisted in reviewing ordering planning of seasonal direction and inventory management issues on a weekly basis. Assisted with the efficient staging, stocking and storage of merchandise; unload trucks. Ensured that merchandise is presented according to established practices and utilize merchandise fixtures properly including presentation, product pricing and signage. Assisted in plan-o-gram implementation and maintenance. Assisted in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Conducted safety meetings. Maintained a clean, well-organized store and facilitated a safe and secure working and shopping environment. Provided superior customer service leadership. Followed company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications to ensure employee compliance. Completed all paperwork and documentation according to guidelines and deadlines.

1991-1997

EDUCATION

Washington Irving High School HS Diploma

Career Development Institute CNA license

New Horizons Day School Cosmetology

New Horizons Tech Business Management

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