PREETI SINGH

Suite-***, *** Duplex Avenue, Toronto, ON, Canada M4R 1V2

Cell: 647-***-**** / Email: acuzuy@r.postjobfree.com

OBJECTIVE

I would like to acquire a challenging position where I can make use of my professional experience and education to increase the overall effectiveness of the organization. I aspire to work with the organization and live up to the expectations of my employer, towards building a progressive career by striving for excellence in whatever task I undertake.

QUALIFICATIONS

Detail oriented and result driven with more than three years of extensive experience in Administration

Bachelor Degree in Commerce

Core competencies include Office Administration, Communications (written and verbal), Sales and CRM

Proficient in Microsoft Office: Excel, Word, PowerPoint and Outlook; able to type 40 - 45 words per minute

Capable to work in a team as well as individually

Strong analytical and problem solving skills to resolve customers and staff issues in a friendly and effective manner

Willing and able to learn, grow and develop with the organization

Flexible and adaptable to change to the ever changing and fast paced work environment

Able to multi-task, organize and prioritize workload to meet management expectations

Professional and outgoing personality to easily build rapport with customers and coworkers

Fluent in Hindi and Telugu

PROFESSIONAL EXPERIENCE

Administrator Jan. 2010 – Sept. 2015

Bhilai Engineering Corporation Ltd. (Manufacturing Company), India

Answered incoming calls, took messages or transferred calls to specific person or departments

Scheduled and coordinated (internal/external) meetings, including room booking, catering and other technical requirements

Prepared agendas, took minutes of the meeting

Managed calendar schedules and travel arrangements for senior executives

Daily data entry, prepared reports, PowerPoint presentations and managed files

Assisted with administrative projects as and when required

Coordinated between departments and operating units in resolving day-to-day administrative issues

Processed and managed all travelling allowances, daily allowance bills and other invoicing as required

Coordinated activities/functions of Human Resource Management like recruitment, interview, selection and training

Organized and conducted orientation programs for new employees regarding company profile, HR policies, business practices and challenges

Managed incoming and outgoing mail/packages

Monitored, ordered and distributed office supplies as required

Credit Control Associate

Worldwide Network Services (CMPi), Pune, India Sep. 2006 - Mar. 2008

My role was to monitor the prime accounts and cash flow management of those accounts

Contacted consumers by telephone (via dialer platform) regarding collection and recovery of outstanding accounts.

Negotiated re-payment with consumers by form of payment in full, settlements and payment plans, according to company guidelines

Public Relations Officer Jan. 2005 – Jun. 2006

Saket Engineers Pvt. Ltd. (Construction Company), India

Communicated with prospective clients regarding products and services to increase sales

Booked and monitored client appointments for site visit purpose

Entered and maintained data regarding names, addresses, contact details and business needs of the prospective customers

Preeti Singh 647-***-**** Page 2/2

Followed-up on existing customers regarding current sales transactions, contracts, payment schedules and customer satisfaction

Liaised with clients, civil engineers, and architects to ensure the structural designs are approved by all relevant parties

Updated supervisor regarding sales targets on a daily/weekly/monthly basis

Followed up with clients on missing documents/signatures

Resolved customer complaints and issues in a quick and professional manner

Followed up with clients on missing documents/signatures

EDUCATION

Bachelor of Business Administration 2001

Pt. Ravishankar Shukla University, India

Assessed as equivalent to Canadian standard by World Education Services (WES)

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