NIDHI SINGHAL

Cell: 647-***-****

Email: acuzuo@r.postjobfree.com

DENTAL RECEPTIONIST

Empathetic dental professional with a record of reassuring and alleviating patient fears; Enthusiastic about dental health and enjoys educating patients about personal dental care, hygiene and preventative techniques; Focus on excellent customer service and management; experience in handling sensitive and confidential material with complex details

CORE PROFESSIONAL COMPETENCIES

Digital

Radiography

Oral Hygiene

Instructions

Nutritional

Counseling

Problem Solving

Attention to Detail

Documentation

Excellent

Communication

Skills

Dental

Terminology

Planning and

Scheduling

Time Management

Languages: English/Hindi/Gujarati MS Office – Word and Excel, Abeldent, Dentrix, Tracker PROFESSIONAL EXPERIENCE

RECEPTIONIST November 2014 – Present

DENISON DENTAL, Markham, ON

Schedules patient appointments to meet daily and weekly practice goals

Handles patient finances, maintains patient records and coordinates patient flow

Promotes a safe, pleasant, and harmonious environment for staff, doctor, and patients

Directly contributes to the success and profitability of the office through effective appointment scheduling, accounts collections and outstanding patient service

Effectively working with procedure codes and fees from the CDA and ACDQ fee guides ORAL CARE CONSULTANT June 2013 – Present

THE KMAC GROUP (PROCTER & GAMBLE), Toronto, ON

Promote the oral care products like new toothpaste and brushes launched by Procter and Gamble

Engage the customers in the store by inviting them to learn more about the products.

Educate the engaged members about the campaign and the features and benefits of the products.

Increase sales of the products by providing knowledge about the products to more and more customers

Evaluate and provide feedback about the outcome of each shift by completing the program evaluation forms

DENTAL RECEPTIONIST June 2014 – October 2014

Yonge Finch Dental, Toronto, ON

Provided welcoming environment to patients and their family members

Scheduled patients according to their needs and preferred hygienist and dentist

Produced report to improve efficiency of recall and treatment production

Prepared and processed all dental claim forms and pre-authorizations and collected payment for treatment from insurance company and patient

Maintained clean organized comfortable office environment with up to date records or treatment, office manual, supplies and first aid box DENTAL HYGIENIST (Mat. Leave Position) May 2013 – May 2014 DR. MIKE SHAO CHIANG MA DENTISTRY, Mississauga and Scarborough, ON

Greeted and prepared patients for dental examinations

Thoroughly gathered and recorded the medical and dental histories and obtain vital signs of patients

Educated patients about proper oral hygiene and prevention of dental diseases

Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist

Applied fluorides or other cavity-prevention agents to inhibit tooth decay

Properly removed orthodontic bands, brackets and cement

Scaled, polished and applied sealants as required EDUCATION AND TRAINING

DENTAL HYGIENE DIPLOMA 2013

Oxford College, Toronto, ON

Registered with the College of Dental Hygienists of Ontario CPR AND HARP CERTIFIED 2015

MASTER OF SCIENCE (Math) 1996

HNB Garhwal University, India

BACHELOR OF SCIENCE (Math and Physics) 1994

Gujarat University, India

References available upon request

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