Summary

Able to quickly and efficiently learn new technologies to best practice specifications.

Proficient diagnostic and troubleshooting skills for server and networking platforms.

Broad range of experience in various technologies.

Self-motivated individual to learn new techniques and concepts.

Experience

Dollar General – Alfred Station, NY 02/2016 – Present

Sales Associate

Dresser-Rand Co. – Wellsville, NY 01/2014 - 06/2015

PC Refresh Technician

Upgrade user systems from Windows XP to Windows 7.

Troubleshoot, repair, and maintain company owned assets.

Deploy and upgrade company owned applications.

Ensure compatibility of commonly used software. Including in-house, and third party.

Validate and track software licenses leased out to company assets.

Confirm ownership of leased equipment. Deploy and repair hardware at end of lease.

Acquire damaged equipment and repair or chargeback as appropriate.

Establish and maintain documentation of equipment deployed to end users.

Corning Incorporated – Corning, NY 09/2011 – 12/2012

Operations Analyst – Level 2

Monitoring and alerting of Production Servers, Networking Equipment, and Applications.

Resource Allocation and Management including File Shares and SharePoint.

Account Creation and Removals including Active Directory, Exchange, and Lync.

NT Account Cross Domain Migrations across different geographical regions.

Print Server Queue creation, removals, and modifications.

Deploying patches to servers across the enterprise network.

Assuming responsibility and triaging of cases created.

Building of virtual servers on an ESXi vSphere platform.

Provided training to new staff members on the Operations team.

Education

SUNY Alfred School of Technology 2008 – 2010

Associates of Applied Science in Computer Systems and Networking Technician

CompTIA A+ and CompTIA Network+ Certified

Boces Career Vocational Program 2006 – 2007

Certificate of Completion in Computer Systems Tech

References

Dion Pezzimenti

TEKsystems with Walt Disney Parks & Resort – Systems Automation & Engineering

607-***-****

acuzsj@r.postjobfree.com

Brian Brundage

Dresser-Rand Co. – IT Support Technician

585-***-****

acuzsj@r.postjobfree.com

Ray Hoxsie

Corning Incorporated – Sr. Operations Analyst

607-***-****

acuzsj@r.postjobfree.com

Edward Derowitsch

Alfred State – Professor (Retired)

607-***-****

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