Technical Writer, Analyst

Federico “Fred” Marcano Jr.

Roselle, NJ

acuzpg@r.postjobfree.com / 908-***-****

Objective

Technical Writer/Analyst with over 14 years experience in the Pharma industry seeks a challenging opportunity within a dynamic application development environment.

Work Experience

Regulatory Affairs Operations Specialist

Target Health Inc. - NY

February 2016 to May 2016

Responsibilities

• Published regulatory documents (CSR, amendments, data lists, CRFs) for submission to FDA.

• Assembled file directories per client investigator/study administrator structure.

Technical Writer, Systems Analyst

Target Health Inc. – NY, NJ

April 2005 to January 2016

Responsibilities

• Supported Web clinical trials system with user/technical manuals, and online help guides.

• Ran test scripts to validate system functionality.

• Track application issues for remediation.

Technical Writer\Online Help Author

Innovative Technology Solutions - NJ

February 2005 to April 2005

Responsibilities

• Supported telecomm field report system with user manual, and test scripts.

• Integrated online help files to system screens.

• Wrote and tested installation and configuration guides for each system version.

• Issued problem tickets for remediation.

Sr. Technical Writer\Project Analyst

Schering-Plough (Global Animal Management Division) - NJ

April 2003 to February 2005

Responsibilities

• Supported animal health system with user/technical manuals, and test scripts.

• Integrated online help files to system screens, and managed tasks in project plan.

• Used Visual Source Safe to version control test scripts, documents and help files.

Sr. Technical Writer\Trainer

Bristol-Myers Squibb (Sargon Consulting) - NJ

June 2002 to March 2003

Responsibilities

• Supported a clinical trials lab system with user/technical documents, and test scripts.

• Integrated online help files to system screens.

• Submitted user documents and test scripts for version control.

• Tracked product issues for remediation.

Sr. Technical Writer\Trainer

Thor Technologies (obtained by Oracle) - NY

October 2000 to May 2002

Responsibilities

• Supported a security/identity access rights system with user/technical/training guides.

• Integrated online help files to system screens.

• Tracked product issues for remediation.

• Submitted user documents, help files, and test scripts for version control.

• Formatted documents per compliance with template standards and style guide.

Technical Writer

Starpoint Solutions – NY, NJ

October 1999 – September 2000

Responsibilities

• Wrote user guides/testing for client Portals (Lehman Live, CitiMarkets, PurePac Pharma)

• Submitted user, technical, and training documents for version control.

• Formatted documents per template standards and style guide.

Online Help Author/Technical Writer

NAVISYS - NJ

June 1997 – October 1999

Responsibilities

• Supported life insurance/annuity report system with user guides and technical manuals.

• Integrated online help files to system screens.

• Submitted documentation, online help files, and training materials for version control.

• Formatted documentation per template standards and style guide.

Education / Skills

A.A.S - Computer Science, CUNY Borough of Manhattan Community College – NY

Version Control, Document Management, SDLC, Analysis, Change Control, SOP, GCP/GMP, 21 CFR Part 11, Regulatory Affairs, Adobe Acrobat ISI Toolbox Pharma Ed., MS Office

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