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IT Business Analyst

Location:
Kenosha, WI
Posted:
May 27, 2016

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Resume:

Beth A. Bilski

*** **** ***.

Kenosha, WI *****

acuzhk@r.postjobfree.com

Cell 414-***-****

Dynamic, ambitious, highly effective IT professional ERP Business Analyst, Project Coordinator, Team Lead and Software Engineer, with 25+ years of experience.

Motivated, proven, self-starter, with a wide range of skills across numerous areas of expertise.

Excellent interpersonal skills with proven ability to develop strong relationships within the organization in order to coordinate project operations.

Consistent record of achievement in project management, dramatically improving software consistency, efficiency and functionality.

Has demonstrated excellent ability to conceive, establish, lead and manage numerous IT projects.

Extensive Business Analyst and Software work in the health care, manufacturing, brokerage, insurance, banking, retail, government, communications and transportation industries.

Project management lead training at MSOE in Milwaukee, WI.

Knowledge and training in JustFoodERP system and Microsoft Dynamics-NAV.

Modis Consulting, Milwaukee, WI 10/2015 to present

Consultant – ERP Business Analyst

Carma Laboratories, Milwaukee, WI – 10/2016 to present

Key member on the manufacturing JustFoodERP system using Microsoft Dynamics-NAV

Manufacturing – Production Orders, Production Reporting (Consumption/Output), Production Order Picking

Distribution – Transfer Orders, Receiving, Shipping, Purchase Orders, Warehouse Picking

Inventory – Cycle Counting, Inventory Movements

Training, Data setup, Testing, Process mapping

Liaison between IT the manufacturing plant and distribution center

Responsible for training JustFoodERP manufacturing and warehousing systems

Produced system documentation and training documents for company wide use

Collaborated with managers, business process owners, and end users to clearly identify and understand business needs and requirements

Translated business requirements into functional specifications and managed changes to the specific specifications

Leave of absence to care for ill family member 8/2014 to 9/2015

FIS, Menomonee Falls, WI 3/2014 to 8/2014

Key member on the consumer conversion team

Interacted with banks to convert/de-convert to the FIS banking systems

Technical lead on the conversion team in mainframe, Oracle and SAS environments

(COBOL, CICS, DB2, Oracle, PL/SQL, SAS)

Fujitsu of America, Milwaukee, WI 7/2008 to 12/2013

Consultant – Project/Team Lead, Business Analyst

Blue Cross and Blue Shield of North Carolina, Durham, NC – 6/2013 to 12/13

Key member on the Fujitsu application packaging team to support application packaging for customers globally for Windows 7 deployments

Packaged Common Off The Shelf (COTS) and customer developed applications using packaging software, ChangeBase, following established processes and workflows

Rockwell Automation, Milwaukee, WI – 7/2008 to 5/2013

Coached and mentored, a cross-cultural, local and offshore team (India), managing the company’s legacy systems while converting to SAP (managed 13 to15 developers)

Liaison between IT and all areas of the business

Managed/coordinated multiple projects at the same time

Worked with project managers coordinate multiple tasks for projects

Worked with key stakeholder on each project and kept them abreast of project status

Coordinated project meetings and updated the project timeline in Microsoft Project

Liaison between IT and Engineering department for new products implementation and plant floor issues (ex. BOM)

Collaborated with managers, business process owners, and end users to clearly identify and understand business needs and requirements

Collaborated with business partners to achieve business user acceptance of accurate, complete testing

Liaison between legacy team and SAP team testing teams

Led the planning, coordination, and facilitation of project meetings and other internal department meetings

Interacted with department heads on all company projects for requirement gathering and project direction

Worked with the Vice-President and Directors to keep them up to date on work statuses

Supported the business in all new product development projects and company-wide Price book updates, increasing the company’s profits by 30%

Managed production issues and user interfaces producing a steady production environment

Managed tickets and issue log to make sure all SLAs were met

IT Service Management (ITSM) ITIL best practices

ITIL Service Delivery and Service Support areas of Service Level, Availability, Capacity, Financial, and IT Service Continuity Management; Incident, Problem, Change, Release, Configuration Management and Service Desk

Produced statistical reports and documentation for all projects and incidents

Exacta Corporation, Brookfield, WI 5/2008 to 7/2008

Consultant - Analyst/Developer

Metavante, Milwaukee, WI

Team lead in the conversion of legacy systems to DB2 (COBOL, CICS, DB2)

Coached and mentored team of consultants in DB2

Subject matter expert in DB2

West Bend Mutual Insurance Company, West Bend, WI 11/2005 to 5/2008

Analyst/Developer

Development and technical analysis lead for commercial lines insurance (COBOL, CICS, DB2)

Interfaced with the original insurance software company to customize software (PMS)

High emphasis on technical design of the PMS system

Technical Consulting Corporation, Waukesha, WI 8/2005 to 11/2008

Consultant - Analyst

Humana Insurance Company, DePere, WI

Analyst for the development of a group medical/drug policy project (COBOL, CICS, DB2)

Commercial lines developer for quote system and small businesses

Codeworks, Inc., Milwaukee, WI 3/2004 to 8/2005

Consultant - Analyst/Developer

Thomson Financial, Milwaukee, WI

Lead analyst/developer for the $1.5 million dollar security master conversion for A.G. Edwards, a major brokerage firm (COBOL, CICS, DB2)

Maintained the security master database for clients such as Wachovia Securities

TeamSoft, Inc., Madison, WI 9/2003 to 3/2004

Consultant - Developer

American Family Insurance, Madison, WI

Enhanced the Contract Communications media subsystems for all policy holders (COBOL, DB2)

US BANK, Brookfield, WI 1/2001 to 9/2003

Pegasystems workflow architect

BPM workflow architect and developer for a national credit card dispute system developed with Pegasystems (COBOL, CICS, DB2, Pegasystems)

Greenbrier & Russel, Inc., Brookfield, WI 12/1996 to 12/2001

Consultant - Developer

GE Medical Systems, Milwaukee, WI

Technical lead for the conversion of DB2 manufacturing systems to Oracle 11i

Created PL/SQL packages and stored procedures for European conversions for manufacturing systems

Leeson Electrical Corporation, Grafton WI

Technical lead for the Oracle help desk

Enhanced multiple Oracle reports for inventory systems

Milwaukee County, Milwaukee, WI

Designed and implemented 2 multi-million dollar conversions of VSAM legacy data to DB2 (COBOL, CICS, DB2, VSAM)

Interfaced with both county and state governments to complete conversion projects

Functional and technical lead for all consultants at Milwaukee County

Fortis Insurance Company (now Assurant), Milwaukee, WI

Development and technical analysis work in the Coordination of Benefits Application area (COBOL, CICS, DB2)

GB Electrical, Milwaukee, WI 1996

Technical lead for the implementation and maintenance of Oracle

Trainer for Oracle users in Oracle Browser

Kohl’s Department Stores, Menomonee Falls, WI 1993 to 1996

Developer/Analyst

Technical support for the Automated Warehousing Systems, Fashion Inventory and Receipt of Sales systems (COBOL, CICS, DB2)

Developed the Central Stock system using TCP/IP

Core team member on Radio Frequency projects for warehousing systems

Ameritech Services, Inc. (now AT&T), Brookfield, WI 1987 to 1993

Analyst

Maintained and enhanced the Ameritech Customer Information Service Order and Billing Systems (ACIS) (COBOL, CICS, IMS)

Investigated and maintained service order master file for Ameritech Customer Information Systems (CRIS)

Schneider National, Inc., Green Bay, WI 1982 to 1987

Technical Analyst

Maintained and enhanced the national fuel charge back system which operated on optical scanning of credit cards

Maintained vehicle and parts inventory

Installed and maintained Rand McNally’s Milemaker system to provide best route information for drivers

Ferris State University, Big Rapids, MI 1982 to 1983

Developer

EDUCATION

Ferris State University, Big Rapids, MI 1983

Bachelor of Science Business - Data Processing

ADDITIONAL TRAINING

SAP CRM, SAP SD – Pioneer It Guru, Canada, 2013/2014, Project Management Lead training, MSOE, 2012, ChangeBase, Pegasystems workflow architect development, Discover/2000 Administration; Browser (V2), Data Query (V4), Introduction to Oracle: SQL and PL/SQL using Procedure Building, Oracle Reports 6i; Oracle Forms 6i, Oracle7 Database Administration, Crystal Reports

HARDWARE/SOFTWARE

Operating Systems: UNIX (Sun), MVS/XA, MVS/ESA, DOS/VSE

Data Base: Oracle 7x, 8x, 8i, 10.x, 11i, DB2 and IMS/DB

Languages: SAP SD, Oracle PL/SQL, Oracle Reports 6i, Oracle Forms 6i, COBOL, COBOL II, SAS

Data Communications: CICS/VS, TCP/IP and IMS/DC

Additionally: MS Office, Microsoft SharePoint, Microsoft Project, Oracle SQL loader, ITIL (V2), Changeman, Endevor, VSAM, TSO, ISPF Dialog Manager, CLIST, Xpediter, IBM Utilities, IMS Utilities, IMS Expert, File-Aid, Datamanager, Panvelet, WYLBUR, SPUFI, and QMF



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