QUALIFICATIONS

Experienced Network Integration Engineer with 20+ years

Subject matter expert in Fiber Optical Characterization Analysis, using tools such as EXFO, JDSU, and Anritsu

Strong overall technical skills

Proficient in Microsoft Word, Excel, and PowerPoint

Excels in leadership roles

Accepts additional responsibilities

Results-focused and goal-oriented with respect to both team objectives as well as individual achievements

Achieves a 100% rating of customer satisfaction by listening and complying with the customers’ specific needs

Effectively multi-task while maintaining flexibility

Exhibits a superior work ethic as evidenced by consistently earning high ratings in all performance reviews

PROFESSIONAL EXPERIENCE

Goodman Networks, Inc, Plano, TX November 2009 – Present Network Integration Engineer IV

Member of AT&T Wave Add Program documentation and planning team

oReported KPI/SLA monthly metrics for Optical team with 100% delivered on time.

oAuthored Optical Network Integration process documents

Analyzed multiple Fiber Optical Characterization (FOC) projects for various customers, such as Canadian Pacific Rail, Century Link, Cherokee Tel, EarthLink, Shaw, Comcast, and Verizon Business

Alcatel-Lucent, North Andover, MA April 1980 – November 2009

(Formerly: Lucent Technologies, AT&T, and Western Electric)

Member of Technical Staff

Project Lead for AT&T Wave Add Program documentation and planning team (2007 – 2009)

oCoordinated resources and scheduled all projects

oDirectly interfaced with all Project Managers and installation teams, as well as 2 sub-contract houses

Member of HDSL design team for Verizon California HICAPs (2003 – 2006)

oDesigned HDSL circuits using Verizon databases, requiring a thorough understanding of distance and loss capabilities for these wireline services

oMaintained the Document Control website to ensure the accuracy of data and processes by the entire HICAP team

Project Lead for Fiber Characterization team (1997 – 2002)

oAnalyzed data and completed reports for various customers

oDeveloped multiple FOC tools, such as: reporting templates, training materials, inventory worksheets, fiber data inventory structures, and tracking databases for test equipment

oPresented multiple training sessions for FOC data analysis, reporting processes, and effective use of test equipment in US and Europe.

oCreated process documents

oDocument Control Administrator / Record Keeper

Member of Hybrid Fiber Coax (HFC-2000) Project team (1995 – 1997)

oExecuted the RF System Integration Test Plan

oEvaluated alarms system and regression testing following each new software release

oVisited customer sites during turn-up and test

oOEM technical interface between customers and vendors for system alarms and RF amplifiers

Tester Analyst (1980 – 1995)

oAnalyzed all circuit board failures to the component level for various departments in Western Electric manufacturing division

EDUCATION

AT&T, North Andover, MA 1983 – 1995

Successfully completed multiple training programs focused on advancing telecommunications skills, including:

oTester Certification Program administered by Northern Essex Community College

oMicroprocessor Fundamentals Course

oSONNET/SDH

oDigital Systems

oLucent Legacy Product Functionality

Merrimack College, North Andover, MA 1981 - 1988

Completed 42 out of 60 credits required towards an AEES with a 3.66 GPA

CETA Training, Lawrence, MA 1979 – 1980

Graduated top of class from Basic Electronics Program

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