RESUME
GRETA PEACOCK
WORK EXPERIENCE
Customer service representative - WORLD MEDICAL SERVICES
STARTED DATE 5/30/2012 TO 03/21/2016
JOB DESCRIPTION
Set appointment
Handle Inbound and outbound call from Dr. Office
Review accounts contact patient as needed
Follow up with patients on missing and discrepancies
Ensure all medical documents and patient accounts are completed
Abides all policies, procedures and protocols set forth by
Administrative Policy.
Attained several reward for top performance
Claim adjuster for Medicaid and Medicare getting proper document
In order to submit to billing department
Knowledge of Microsoft Words Excel and OutLook email
JOB DESCRIPTION
Pharmacy tech / NCE Document Processor
CCS Medical - Tampa, FL - 11/6/ 2000 to 05/31/2012
Entered 100-125 New orders/reorders per day
Entered 35-60 New patient data
Call 100-125 Patient per day to refill testing supplies
Handle inbound and outbound calls from Dr. Office and patients
Reviewed accounts and contact patients as needed
Audit configuration of supplies based on documents
Followed up with patients on missing and discrepancies on documents
Created manual orders
Trained employees to achieve the company objective
Ensure all medical documents and patient accounts are consistent and complete
Follow all current Medicare regulations and requirements to ensure continual compliance
ATTAINED AWARD WITH HIGHEST NEW REORDER
BAXTER HEALTHCARE
LEAD MEDICAL ASSEMBLER 8/1989 06/2000
Pull every component that need for the surgery kits, then
make sure all paperwork was attached to station so that the assembler
Will be able to build surgical kits for completing for surgery
Once kit was built and completed had to quality check kits to make sure it had all of the necessary component due to stats need to be correct no room for mistake.
Log all incidents and parts used in kits for great quality control.
Also was reward for the must approve team that had 96 % of no error 3 years straight.